Title: Canopy by Hilton Madrid Castellana (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4568&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Canopy by Hilton Madrid Castellana Guests can savor Spanish tapas and drinks on the outdoor terrace before enjoying full meals with stunning views at two distinctive on-site restaurants ## Photo gallery for Canopy by Hilton Madrid Castellana ![Seasonal outdoor pool, sun loungers - Canopy by Hilton Madrid Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/031208e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (EUR 25 per person) - Canopy by Hilton Madrid Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/680830f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Canopy by Hilton Madrid Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/f8cad0e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Canopy by Hilton Madrid Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/5da730d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch, dinner, brunch served; Spanish cuisine - Canopy by Hilton Madrid Castellana (Madrid)](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/d5eab4c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Madrid comes alive at Canopy by Hilton Madrid Castellana with a seasonal outdoor pool and sun-drenched terrace. Enjoy two restaurants serving authentic Spanish cuisine from breakfast to dinner, plus an entertainment area for drinks. Multilingual staff offer helpful assistance. ## Reviews 9.2 Wonderful ## Popular amenities - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=4568&PinnedHotelID=4568&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 26 of 26 rooms ### View all photos for Room, 2 Queen Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/828904d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 7.0 Good 4 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - Sleeps 2 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, City View ![City view](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/47d0829b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, City View 8.2 Very good 11 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 2 Queen Beds ### View all photos for Room, 1 King Bed ![Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/92c3a4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.8 Exceptional 34 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/9d72ccc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite Junior Premium, 1 King Bed ![Suite Junior Premium, 1 King Bed](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/a27282e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior Premium, 1 King Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Bidet Eco-friendly toiletries Hair dryer - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Corner ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/b276288f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Corner 8.8 Excellent 3 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Corner ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/b276288f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Corner 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/f2db687d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, City View 8.8 Excellent 9 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 1 King Bed ### View all photos for Family Room, 1 King Bed, Connecting Rooms, City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/w3840h2557x0y0-ffcb24b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 King Bed, Connecting Rooms, City View ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom, City View ![Suite, 1 Bedroom, City View](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/5327a499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, City View 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Bidet Eco-friendly toiletries Hair dryer - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 2 Twin Beds ### View all photos for Family Room, 1 King Bed, Connecting Rooms ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/w3840h2557x0y0-ffcb24b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 King Bed, Connecting Rooms ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 Queen Bed, Accessible ![Room, 1 Queen Bed, Accessible](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/f1f1905d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible 8.6 Excellent 4 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Bidet Eco-friendly toiletries Hair dryer Private bathroom Coffee/tea maker - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/828750aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Bidet Eco-friendly toiletries Hair dryer - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### Family Guaranteed Connecting Room - Sleeps 4 ### Family Guaranteed Connecting Room W/City View - Sleeps 4 ### Premium Corner King Room - Sleeps 2 ### View all photos for Premium Corner King Room With City View ![Shower, eco-friendly toiletries, hair dryer, bidet](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/ed7f3fbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Corner King Room With City View - Sleeps 2 ### Junior King Suite - Sleeps 3 ### One-Bedroom King Suite - Sleeps 3 ### One-Bedroom King Suite with City View - Sleeps 3 ### Premium Junior King Suite - Sleeps 3 ### King Room - Sleeps 2 ### King Room with City View - Sleeps 2 ### View all photos for Queen Room-Accessible ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/fd954fa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room-Accessible - Sleeps 2 ### View all photos for Room with Two Double Beds ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/w651h440x0y0-196ac0bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Two Double Beds - Sleeps 2 ### View all photos for Room with Two Double Beds with City View ![Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/4600/4568/ea9090d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Two Double Beds with City View - Sleeps 3 ## You may also like Ad ![Pool](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/18b21dd0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eurostars Madrid Tower Fuencarral-El Pardo - Hot tub - Spa - Free WiFi - Restaurant 8.6 Excellent 1,003 reviews CA $264 CA $291 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=2eff65c3-119f-4674-962a-caa44d2d81de&top_cur=CAD) Ad ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/527500/527465/9791d513.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Exe Plaza Tetuán - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.45115%2C-3.69398&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Avx832holG7BNdhyausr-hGNsqM=) Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020 #### What's nearby - Paseo de la Castellana \- 1 min walk \- 0.0 km - Azca Financial District \- 1 min walk \- 0.0 km - Torre Picasso \- 2 min walk \- 0.2 km - Bernabéu Stadium \- 5 min walk \- 0.4 km - Plaza de Castilla \- 2 min drive \- 1.8 km #### Getting around - Santiago Bernabeu Station - 5 min walk - Nuevos Ministerios Station - 11 min walk - Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive #### Restaurants - ‪Toppings & Salads - ‬2 min walk - ‪La Mar by Gastón Acurio - ‬5 min walk - ‪Escandalo - ‬1 min walk - ‪Köln - ‬8 min walk - ‪Tasty Poke - ‬5 min walk ## About this property ### Canopy by Hilton Madrid Castellana Upscale hotel near Bernabéu Stadium Consider a stay at Canopy by Hilton Madrid Castellana and take advantage of a poolside bar, a terrace, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Planta Z, offers brunch, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as car rentals on site and an outdoor entertainment area. You'll also find perks like: - A seasonal outdoor pool along with sun loungers - Buffet breakfast (surcharge), bike rentals, and express check-in - Outdoor furniture, tour/ticket assistance, and a 24-hour front desk - Concierge services, smoke-free premises, and a front-desk safe - Guest reviews speak highly of the helpful staff, first-rate property condition, and location Room features All 313 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. More amenities include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with premium channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Executive lounge](https://images.trvl-media.com/lodging/1000000/10000/6100/6066/234a4a54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Castilla Tetuán - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews CA $294 CA $323 total includes taxes & fees Dec 25 - Dec 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=6066&PinnedHotelID=6066&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/16100/16063/2387cacd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NYX Hotel Madrid by Leonardo Hotels Tetuán - Pool - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,001 reviews CA $131 CA $144 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16063&PinnedHotelID=16063&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/18900/18863/6e90f3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Imagine Chamartín - 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Gym 9.0 Wonderful 490 reviews CA $220 CA $242 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=527474&PinnedHotelID=527474&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking available (EUR 27 per day) - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Escándalo - Planta Z ### Things to do - Bicycle rentals - Gym - Outdoor pool (guest access) - Seasonal outdoor pool ### Family friendly - Laundry facilities - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 852 square feet of conference space - Business center - Meeting room ### Outdoors - Outdoor entertainment area - Outdoor furniture - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 accessible parking spaces - Assistive listening devices - Bathroom emergency pull cord - Braille/raised signage - Doorbell and phone notification - Elevator (138 inch wide door) - Handrails in stairways (47 inches high) - Lever door handles - Magnifying mirror - Pool hoist on site - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (45 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 9 floors - Ballroom - Banquet hall - Communal living room - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Reception hall - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable/satellite channels - Pay movies ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from July 22 2025 to December 31 2025 (dates subject to change): - One of the dining venues ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 40 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children - Nearby parking fee: EUR 27 per day (16 ft away) - Pet fee: EUR 40 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: Apple Pay Cashless transactions are available This property uses a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from June to September Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Hotel Madrid Bernabeu Holiday Inn Madrid Bernabeu Holiday Inn Madrid Bernabeu Hotel Holiday Inn Bernabeu Hotel Holiday Inn Bernabeu Holiday Inn Madrid Bernabeu Canopy by Hilton Madrid Castellana Hotel Canopy by Hilton Madrid Castellana Madrid Canopy by Hilton Madrid Castellana Hotel Madrid ## Frequently asked questions ### Does Canopy by Hilton Madrid Castellana have a pool? ### How much does it cost to stay at Canopy by Hilton Madrid Castellana? ### Is Canopy by Hilton Madrid Castellana pet-friendly? ### What time is check-in at Canopy by Hilton Madrid Castellana? ### What time is check-out at Canopy by Hilton Madrid Castellana? ### Where is Canopy by Hilton Madrid Castellana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Canopy by Hilton Madrid Castellana Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 332 8 - Good 89 6 - Okay 26 4 - Poor 7 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Gavin Dec 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff ##### Gavin Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### ADNAN Dec 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good location for Bernabéu stadium , and also perfect staff ##### ADNAN Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Juan Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was great and breakfast buffet was really good. ##### Juan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patricia Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, helpful staff ##### Patricia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Angie Sep 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved my stay here. The price is a little over the top since I stayed in a suit, because they don’t allow more than 3 people in a room, but for two nights it was worth it. The location was perfect and the breakfast was the best, and let’s not forget about the rooftop. The drinks at the bar were so good and the food too. ##### Angie Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Louise Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was beautiful and staff were amazing very helpful breakfast was fabulous and rooftop pool area was very chill and relaxed ##### Louise Stayed 1 night in Jul 2025 ### 8/10 Good #### Kham olivia Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas ##### Kham olivia Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Ivan Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly and very convenient ##### Ivan Stayed 2 nights in Jul 2025 ### 8/10 Good #### Paul Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel excellent location for visiting the Bernabéu ##### Paul Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Gisela R Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing stay Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro ##### Gisela R Stayed 2 nights in Mar 2025 ### 8/10 Good #### Ragnar Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel We were happy with our stay. The hotel is stylish, in a great location and very clean. We were a bit disappointed though as only one of the two rooms was ready when we arrived at 3pm and we waited almost an hour for the second room. But the rooms were very nice, well designed, clean and beautiful. We used the pool a lot and really enjoyed it as it was quite hot in Madrid during the days we stayed. ##### Ragnar Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Roberto Viera Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel, with excellent staff, comfortable and well located. ##### Roberto Viera Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Fouzia Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent place Very friendly staff and very clean and well decorated property! ##### Fouzia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maria Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it, very nice rooms, super friendly staff and everything was great! ##### Maria Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Andres Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, hard to beat, hotel is very nice. ##### Andres Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Alvaro G. Sep 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, nice location and excellent checking in process ##### Alvaro G. Stayed 1 night in Aug 2024 ### 8/10 Good #### jack Jun 30, 2025 Liked: Cleanliness, property conditions & facilities Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception ##### jack Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Rodolfo Mar 22, 2025 Liked: Cleanliness, staff & service, amenities great hotel,excellent service of all the personal , good location because subway is at one block, the neighborg is nice. the room wonderful with separte rooms for shower,toilet and sink ##### Rodolfo Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Peter Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value Fine stay ok break fast buffet good location ##### Peter Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Humberto Jan 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff...professional service... ##### Humberto Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Susan Feb 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience! Our room was ready when we arrived so we were able to check in early. The food was good, room was clean and exactly what we needed. Thanks! ##### Susan Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Debby Oct 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities Beautiful rooms. ##### Debby Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Cesar Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay We had a great stay at this hotel. The service was excellent, and the staff was friendly. ##### Cesar Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Sheri Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you. ##### Sheri Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Lenka Aug 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly. ##### Lenka Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotel Liabeny](https://www.expedia.ca/Madrid-Hotels-Hotel-Liabeny.h598707.Hotel-Information) > > [Hotel Preciados](https://www.expedia.ca/Madrid-Hotels-Hotel-Preciados.h10360265.Hotel-Information) > > [Hotel Europa](https://www.expedia.ca/Madrid-Hotels-Hotel-Europa.h12591643.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [NH Madrid Nacional](https://www.expedia.ca/Madrid-Hotels-NH-Madrid-Nacional.h523313.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.ca/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [SLEEP’N Atocha – B Corp Certified](https://www.expedia.ca/Madrid-Hotels-SLEEPN-Atocha-B-Corp-Certified.h5880421.Hotel-Information) > > [NH Collection Madrid Gran Vía](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Gran-Via.h919841.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.ca/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Palacio de los Duques Gran Meliá - The Leading Hotels of the World](https://www.expedia.ca/Madrid-Hotels-Palacio-De-Los-Duques-Gran-Melia-The-Leading-Hotels-Of-The-World.h8556.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.ca/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [NH Collection Madrid Suecia](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Madrid-Suecia.h11695.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.ca/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [Agumar Hotel](https://www.expedia.ca/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.ca/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Hotel Francisco I](https://www.expedia.ca/Madrid-Hotels-Hotel-Francisco-I.h1577055.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.ca/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [Hyatt Centric Gran Via Madrid](https://www.expedia.ca/Madrid-Hotels-Hyatt-Centric-Gran-Via-Madrid.h20113119.Hotel-Information) > > [Gran View Apartments](https://www.expedia.ca/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Four Seasons Hotel Madrid](https://www.expedia.ca/Madrid-Hotels-Four-Seasons-Hotel-Madrid.h41046184.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.ca/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Madrid Marriott Auditorium Hotel & Conference Center](https://www.expedia.ca/Madrid-Hotels-Madrid-Marriott-Auditorium-Hotel-Conference-Center.h908863.Hotel-Information) > > [Radisson Blu Hotel, Madrid Prado](https://www.expedia.ca/Madrid-Hotels-Radisson-Blu-Hotel.h3056391.Hotel-Information) > > [Hotel Regina](https://www.expedia.ca/Madrid-Hotels-Hotel-Regina.h1170158.Hotel-Information) > > [Hotel Indigo Madrid - Gran Via by IHG](https://www.expedia.ca/Madrid-Hotels-Hotel-Indigo-Madrid-Gran-Via.h6544887.Hotel-Information) > > [Hotel Emperador](https://www.expedia.ca/Madrid-Hotels-Hotel-Emperador.h915.Hotel-Information) > > [Hotel Atlantico Madrid](https://www.expedia.ca/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information) > > [NH Collection Paseo del Prado](https://www.expedia.ca/Madrid-Hotels-NH-Collection-Paseo-Del-Prado.h1903400.Hotel-Information)