Minibar, in-room safe, blackout drapes, soundproofing
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Reviews of AC Hotel Atocha by Marriott

4 out of 5
AC Hotel Atocha by Marriott
Calle de las Delicias, 42, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1002 reviews" "
Rating 8 - Good. 387 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was fantastic. The location was near the Atocha station which we needed. I would recommend this hotel and would definitely stay here again.
Stayed 2 nights in Apr 2024

8/10 Good

Yoko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルはアトーチャ駅から近く、便利な立地です。 ただホテル周辺は暗いので女性の一人歩きは少し怖いなと思いました。 ホテルは清潔で施設も新しく良かったです。 スタッフも親切で優しかったです。 シャワーのために洗面台の前で着替えようとすると鏡越しにベッドにいる友だちと目が合ったので、気まずかったです。 それ以外はとても満足でした。
Stayed 2 nights in Mar 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well equipped if a little sterile in room design. Breakfast is recommended.
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Property conditions & facilities
Fantastic location right near the train station. Clean, quiet and accessible. Highly recommend.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and near train station
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located, it is next to the train station that services the local subway and high speed trains to other cities like Barcelona. The 203 bus which stops at the curb at all the terminals at the airport for 5 euro will drop you at this train station. The hotel is modern and new and at the start of the most beautiful streets in Madrid. I would highly recommend the Madrid City Tour hop on, hop off double decker bus for 25 euro to see all the sights in the city.
Stayed 2 nights in Feb 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

YANLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nilvia, Auburndale

Stayed 2 nights in Dec 2023

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff ..good location Good deal for money
Stayed 1 night in Dec 2023

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

LUMER, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Cozy place,
Stayed 1 night in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adriana, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good but I don’t like the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well presented, friendly and welcoming. The check in process was well organised, quick and efficient. The room was super clean, had lots of great amenities and was big and comfortable. (Now to the most important bit) The bed was really comfortable and the shower was amazing! It was a great place to stay for a business trip but I would have been more than happy to have stayed here on holiday too!
Stayed 2 nights in Nov 2023

10/10 Excellent

Marie, Palmetto Bay

Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SUPPORT FROM STAFF
I was visiting my sister and brotther in law, who live locally. A really great service experience here. Especially because I had a medical issue during my stay, which resulted in a hospital emergency visit. The staff dealt with this superbly and efficiently - all the staff in the public areas of recpetion, bars and restaurant were very kind and thoughful and went above and beyond their normal work responsibility to help me. I will remember this for many years to come. A Big thank you.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy little hotel near main train station. Fantastic staff, great total bar, crisp bed linen, great rain shower and nice and quiet. Air conditioning in room was superb and we enjoyed an easy 100m walk to a selection of restaurants and bars. Loved this place!
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Travelled with family
The shower screen would not be comfortable if we had children with us. The elevator needs a security upgrade with keycard floor selection. Breakfast is excellent.
Stayed 3 nights in Sep 2023

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, very helpful staff and very short walk to main train station.
Stayed 1 night in Sep 2023

10/10 Excellent

Fabio

Stayed 3 nights in Sep 2023

8/10 Good

Lei

Stayed 1 night in Sep 2023

8/10 Good

Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby nice, gym just 3 machine, Over price quality vs price
Stayed 8 nights in Aug 2023

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice It felt lonely and if you’re traveling alone it may not feel that ñ safe
Stayed 1 night in Sep 2023

10/10 Excellent

Shahbaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shahbaz Khan
Wonderful stay at nice location
At remaining wall of historic fort built in 850 A.D. by first Othman Amir Muhammad 1st. It is located near Royal Palace and Church in Madrid.
Stayed 3 nights in Aug 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel we enjoyed very much: excellent staff who tried everything to help, delicious breakfast, clean room, and short distance to Atocha Train station.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023

10/10 Excellent

Maithili

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms
Stayed 1 night in Aug 2023

10/10 Excellent

mario, pembroke pines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional place strategically located. Price is unbeatable
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility! Nice large room. Very convenient!!
Stayed 5 nights in Jul 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Underwhelmed
This hotel is not in an area of Madrid that makes it easily walkable to the sights and to restaurants, etc. The shower was in the center of our room and was glass enclosed on three sides and the toilet compartment has a glass door also. There is essentially no privacy in this room. The breakfast was overcrowded and many of the coffee machines were malfunctioning and food items were running low. Otherwise, the hotel is clean and quiet; location is next to the train station, so if you are traveling by train it is convenient.
Stayed 2 nights in Jun 2023

6/10 Okay

Luis Roberto, Mexico

Liked: Cleanliness, property conditions & facilities
Good: nice, clean, large room, modern looking... Wait... Is that crystal cage at the center of the room the shower?!?..
Stayed 1 night in Jun 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Tal cual… Sin escondidos
Stayed 5 nights in May 2023

6/10 Okay

melissa

Liked: Cleanliness, property conditions & facilities
Bed were not comfortable It looked and felt like a futon
Stayed 2 nights in May 2023

8/10 Good

ROLANDO

Stayed 4 nights in May 2023

10/10 Excellent

Vishram

Stayed 2 nights in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 1 night in May 2023

10/10 Excellent

Daniela, Houston

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

4/10 Poor

Thomas

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beds were extremely uncomfortable
Stayed 2 nights in Apr 2023

10/10 Excellent

Serguei, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice, convenient location. Close to the station and metro. Walking distance to Prado, El Retiro park and other attractions.
Stayed 3 nights in Apr 2023

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walking distance to Atocha train station. The staff are friendly and attentive.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a room in the back building was a very quiet environment. The glass shower in the room was a little different.
Stayed 3 nights in Apr 2023

8/10 Good

Melissa

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel and staff are great and helpful. I would improve cleanliness.
Stayed 2 nights in Apr 2023