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SpringHill Suites by Marriott Madison – Avis

3 out of 5
SpringHill Suites by Marriott Madison
4601 Frey Street, Madison, WI

Avis

9,6

Exceptionnel

Note de 10 – Excellent, d’après 366 avis sur 441." "
Note de 8 – Bien, d’après 60 avis sur 441." "
Note de 6 – Acceptable, d’après 10 avis sur 441." "
Note de 4 – Médiocre, d’après 3 avis sur 441." "
Note de 2 – Terrible, d’après 2 avis sur 441." "

9,8/10

Propreté

9,8/10

Service et personnel

9,6/10

Commodités

9,8/10

État et installations de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 – Excellent

Yanjun

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice and modern property. Free hot breakfast. Next to walkable shopping areas with lots of healthy food options.
Séjour de 2 nuits en mai 2024
Silviya a répondu le 28 mai 2024
Thank you for staying with us Yanjun and taking the time to share your experience! We look forward to seeing you again!

10/10 – Excellent

Bonnie

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The rooms are spacious, clean and nicely laid out and I appreciated the walkable shopping, restaurants and even the Saturday Farmers Market.
Séjour de 1 nuit en mai 2024
Silviya a répondu le 28 mai 2024
Dear Bonnie, thank you for staying with us and taking the time to share your experience - we love the Farmers Market too :)Looking forward to welcoming you again in the near future!

8/10 – Bien

Becky

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Parking not included, hotel was nice but if you don’t want to pay an additional $20 per night, I have no idea where you would park
Séjour de 3 nuits en février 2024
Silviya a répondu le 28 mai 2024
Dear Becky, thank you for choosing Springhill Suites Madison for your stay and I am sorry to hear that you experienced some inconvenience with the parking. We offer secured and climate controlled parking at additional fee but the street is available as well for those that do not wish to take advantage of the indoor garage.We hope to see you again in the near future for a more enjoyable stay!

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We liked everything and we will be back. Nice size room, quiet, very clean, really good staff and nice breakfast. Nice location, parking option underground, $20 per night worked out great for us.
Séjour de 2 nuits en mai 2024
Silviya a répondu le 24 mai 2024
Dear Michael, thank you for staying with us and taking the time to share your experience. We look forward to welcoming you again for another great stay!

8/10 – Bien

LINDA

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great clean place near restaurants and shops
Séjour de 2 nuits en avril 2024
Silviya a répondu le 22 mai 2024
Dear Linda, thank you for staying with us and taking the time to leave a feedback. If you had experienced any issues during the stay, please let us know so we can address them. We hope to see you again and make your next stay the most enjoyable one!

10/10 – Excellent

Alex

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was super great and brand new! It was worth the price, and the breakfast was free and pretty tasty as far as continental breakfasts go. Parking was $20 for garage parking unless you want to park on the street by the hotel for free.
Séjour de 1 nuit en mai 2024
Silviya a répondu le 20 mai 2024
Dear Alex, thank you for staying with us and taking the time to share your experience! We really appreciate it and we hope to see you again!

10/10 – Excellent

Merry, Black Creek

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, new and pretty.
Séjour de 1 nuit en mai 2024
Silviya a répondu le 20 mai 2024
Thank you, Merry, for choosing Springhill Suites Madison and for taking the time to share your feedback. We really appreciate it and hope to see you again!

10/10 – Excellent

Justin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024
Silviya a répondu le 8 mai 2024
Dear Justin, thank you for staying with us and taking the time to give us 5-star rating. We really appreciate it and hope to see you again!

10/10 – Excellent

Abdyl

Séjour de 2 nuits en avril 2024
Silviya a répondu le 22 mai 2024
Dear Abdyl, thank you for choosing Springhill Suites Madison and taking the time to leave your feedback. We truly appreciate it and we look forward to seeing you again!

10/10 – Excellent

Anne

Voyage en famille
Very nice quiet room. Enjoyed our stay.
Séjour de 2 nuits en avril 2024
Silviya a répondu le 29 avr. 2024
Dear Anne, thank you for choosing our hotel and taking the time to leave a review. We appreciate all the feedback from our guests and we hope to see you again!

10/10 – Excellent

Joshua

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
10 star visit. Clean and quiet rooms, friendly staff. I would definitely stay here again.
Séjour de 1 nuit en mars 2024
Silviya a répondu le 8 avr. 2024
Thank you for your great feedback and we definitely hope to see you again!

10/10 – Excellent

Catherine, Aledo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024
Silviya a répondu le 3 avr. 2024
Thank you for choosing our hotel and taking the time to leave a review. We are hoping to welcome you again!

10/10 – Excellent

Gregory

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Overall, this was a beautiful high rise property in the middle of the city. A little difficult to find and navigate to get there, but the rooms were great! Our room had a great view of the surrounding hills and Lake Mendota, since we were on the top floor. My only suggestion might be to include a mirror and sink by the kitchen area so that if one family member was in the bathroom, the other would have a spot to get ready. Also, the pool heater was not working during our stay, and the grandkids were disappointed that they couldn’t go 2 out of our 3 day stay. However, we were compensated (by Expedia or the hotel, I’m not sure who) and received some money back for that inconvenience. Overall I was very happy with our stay. I just love these suites! Great breakfast too!
Séjour de 2 nuits en mars 2024
Silviya a répondu le 1 avr. 2024
Dear Gregory, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Excellent

Adrienne

Séjour de 2 nuits en mars 2024
Silviya a répondu le 14 avr. 2024
Thank you for choosing to stay with us and taking the time to leave a review. We hope to see you again!

8/10 – Bien

Brenda

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The pool was very cold, but the rest was great. Huge breakfast and the place was very clean and everyone was very polite.
Séjour de 1 nuit en mars 2024
Silviya a répondu le 1 avr. 2024
Dear Brenda, thank you for sharing your feedback regarding the pool temperature during your recent stay and we sincerely apologize for any discomfort caused by the cold pool water. Our maintenance team is currently replacing the pool heater to ensure that the temperature is maintained at comfortable level and we hope that you will give us another chance to exceed your expectations on your next visit.Best regards,

10/10 – Excellent

Theresa

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome place to stay! We will return.
Séjour de 1 nuit en mars 2024
Silviya a répondu le 18 mars 2024
Dear Theresa, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

8/10 – Bien

Alyssa

Séjour de 1 nuit en février 2024
Silviya a répondu le 21 mars 2024
Dear Alyssa, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Excellent

Elizabeth

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location and friendly staff
Séjour de 2 nuits en mars 2024
Silviya a répondu le 18 mars 2024
Dear Elizabeth, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Excellent

Wendy

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Silviya a répondu le 1 mars 2024
Thank you, Wendy, for taking the time to share your positive experience at our hotel. We strive to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back in the future for another wonderful stay!

10/10 – Excellent

Erica

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Silviya a répondu le 26 févr. 2024
Thank you, Erica, for choosing our hotel and taking the time to give us a 10/10 rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

6/10 – Acceptable

Muriel

Séjour de 1 nuit en février 2024
Silviya a répondu le 16 févr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

8/10 – Bien

Vanessa

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
My room did not get cleaned on a daily basis
Séjour de 4 nuits en février 2024
Silviya a répondu le 14 févr. 2024
Dear Vanessa, thank you for taking the time to share your feedback about your recent stay at our hotel. We truly value the opinions of our guests and apologize for any inconveniences you may have experienced. We hope to have the opportunity to welcome you back and provide you with much-improved stay in the future.

10/10 – Excellent

Michele

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
We’ve never stayed at a Springhill Suites version of Marriott and it was just excellent. We wish we could have stayed more than just one night.
Séjour de 1 nuit en février 2024
Silviya a répondu le 14 févr. 2024
Dear Michele, thank you for taking the time to share your positive experience at our hotel. We strive to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back in the future for another wonderful stay!

10/10 – Excellent

Margaret

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This hotel is in the middle of all the action! Very walkable to nearby shoppes and restaurants. Very quiet clean rooms. Everything you would expect from a five star hotel.
Séjour de 2 nuits en février 2024
Silviya a répondu le 5 févr. 2024
Dear Margaret, thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Excellent

Pamela

Voyage de couple, Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
This place is number 1 to us!! Everything about it rates number 1 as in the best!!
Séjour de 1 nuit en janvier 2024
Silviya a répondu le 1 févr. 2024
Dear Pamela,Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Excellent

Giorgio

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 5 nuits en janvier 2024
Silviya a répondu le 1 févr. 2024
Thank you, Giorgio, for choosing our hotel and taking the time to give us a 10/10 rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Excellent

Robert

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
What a comfortable and warm place to stay in Madison. I can’t recommend this place highly enough. I just adore this place! ☺️
Séjour de 1 nuit en janvier 2024
Silviya a répondu le 1 févr. 2024
Dear Robert,Thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Excellent

Jim

Séjour de 1 nuit en janvier 2024
Silviya a répondu le 1 févr. 2024
Dear Jim,Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Excellent

Sylvia

Séjour de 2 nuits en janvier 2024
Silviya a répondu le 17 janv. 2024
Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

10/10 – Excellent

Daryl

Voyage de couple
Séjour de 1 nuit en janvier 2024
Silviya a répondu le 17 janv. 2024
Thank you for choosing our hotel and taking the time to give us a 5-star rating. We greatly appreciate your feedback and are committed to providing the best possible experience for our guests. Looking forward to seeing you again!

2/10 – Terrible

William

Séjour de 1 nuit en janvier 2024
Silviya a répondu le 1 févr. 2024
Dear William, thank you for staying with us and taking the time to leave a review. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced during your stay. We want to make it right for you and we would appreciate the opportunity to discuss your concerns in more detail.

10/10 – Excellent

Hollie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Love this hotel
We travel often and love this hotel. Staff is amazing and very friendly. Rooms and common areas are always clean. We enjoy the pool and the fitness gym. The breakfast is always delicious and the staff is on top of things and friendly.
Séjour de 3 nuits en décembre 2023
Silviya a répondu le 17 janv. 2024
Thank you for staying with us and taking the time to write a review. We appreciate your loyalty and we are delighted to hear you enjoyed your stay. We look forward to seeing you again!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Unexpected Christmas miracle
Stayed during the holidays because the family accommodations fell through. Instead of feeling disappointed at not being on-site with my relatives, I was so comfortable, the rooms were so clean and well-appointed, the breakfast was delicious. It was a surprise Christmas present I didn’t expect.
Séjour de 1 nuit en décembre 2023
Silviya a répondu le 17 janv. 2024
Thank you for choosing our hotel and taking the time to leave a review. We are delighted to hear you had such a positive experience and we are hoping to welcome you again!

10/10 – Excellent

Cynthia, Wheaton

Séjour de 3 nuits en décembre 2023
Silviya a répondu le 1 févr. 2024
Dear Cynthia, thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Excellent

Magdalena

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellently maintained facility, pleasant ambience, good location.
Séjour de 2 nuits en décembre 2023
Silviya a répondu le 17 janv. 2024
Thank you for choosing our hotel and taking the time to write a review. We are delighted to hear you had such a positive experience and we are looking forward to seeing you again!

10/10 – Excellent

JULIE, MANKATO

Séjour de 1 nuit en décembre 2023
Kathryn a répondu le 18 déc. 2023
Dear Julie, Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Excellent

Dale

Séjour de 2 nuits en décembre 2023
Kathryn a répondu le 11 déc. 2023
Hi Dale , Thank you for taking the time to leave us a 10/10 review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison. Safe travels ,

10/10 – Excellent

Louise

Voyage en famille, Voyage de couple, Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Relaxing and comfortable
Séjour de 1 nuit en novembre 2023
Kathryn a répondu le 28 nov. 2023
Dear Louise , Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

10/10 – Excellent

Greg

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great hotel!
Séjour de 4 nuits en novembre 2023
Kathryn a répondu le 28 nov. 2023
Dear Greg, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

8/10 – Bien

Katherine

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bedding smelled good. Pull out couch was not comfortable.
Séjour de 1 nuit en novembre 2023
Kathryn a répondu le 21 nov. 2023
Hi Katherine , Thank you for taking the time to leave us a 4/5-star review. We appreciate your feedback and look forward to welcoming you back again next time you are in Madison.Warm regards ,

10/10 – Excellent

Julie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Did not like having to pay $20 to park.
Séjour de 2 nuits en novembre 2023
Kathryn a répondu le 20 nov. 2023
Hi Julie, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

10/10 – Excellent

Kenneth

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Kathryn a répondu le 20 nov. 2023
Hi Kenneth , Thank you for taking the time to leave us a 10/10 review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

10/10 – Excellent

Chaim

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice and well maintained
Séjour de 1 nuit en novembre 2023
Kathryn a répondu le 20 nov. 2023
Hi Chaim , Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back to Madison again soon. Warm regards ,

6/10 – Acceptable

George Lucien

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Points faibles : Service et personnel
I would have rated this stay 4 stars except for the fact that I was promised a wakeup call and it never materialized, which jeopardized my flight out of Madison.
Séjour de 4 nuits en novembre 2023
Kathryn a répondu le 20 nov. 2023
Hi George, Thank you for taking the time to leave us a review. I am sorry to hear about the missing wakeup call. We appreciate your feedback as a way to improve and look forward to welcoming you back to Madison again soon.Warm regards ,

10/10 – Excellent

Pamela

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We love this hotel!! Beautiful, clean, classy, wonderful ppl, great breakfast. We will always stay here while in Madison!
Séjour de 1 nuit en octobre 2023
Kathryn a répondu le 1 nov. 2023
Hi Pamela, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again soon. Safe travels,

8/10 – Bien

Monica

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023
Kathryn a répondu le 30 oct. 2023
Dear Monica,Thank you for taking the time to leave us a 4/5-star review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison.

10/10 – Excellent

FADI

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed our stay, very clean and comfortable room. Complimentary breakfast is a very nice addition.
Séjour de 1 nuit en octobre 2023
Kathryn a répondu le 23 oct. 2023
Dear Fadi , Thank you for taking the time to leave us a 5/5-star review. We appreciate the feedback and look forward to welcoming you back again soon.

10/10 – Excellent

Joseph

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en octobre 2023
Kathryn a répondu le 17 oct. 2023
Hi Joseph, Thank you for taking the time to leave us a 5/5 review. We appreciate the feedback and look forward to welcoming you back again next time you are in Madison. Safe travels ,

8/10 – Bien

Ayla

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Kathryn a répondu le 11 oct. 2023
Dear Ayla , Thank you for taking the time to leave us a 8/10 review. We look forward to welcoming you back next time you are in Madison. Safe travels,

10/10 – Excellent

Paul

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was as expected.
Séjour de 1 nuit en octobre 2023
Kathryn a répondu le 10 oct. 2023
Hi Paul, Thank you for taking the time to leave us a 5/5-star review. We appreciate your feedback and look forward to welcoming you back again next time you are in Madison. Safe travels,