Desk, iron/ironing board, free cribs/infant beds, rollaway beds
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Reviews of Microtel Inn & Suites by Wyndham Madison East

2 out of 5
Microtel Inn & Suites by Wyndham Madison East
2139 E Springs Drive, Madison, WI

Reviews

5.8
Rating 10 - Excellent. 122 out of 1003 reviews" "
Rating 8 - Good. 220 out of 1003 reviews" "
Rating 6 - Okay. 229 out of 1003 reviews" "
Rating 4 - Poor. 222 out of 1003 reviews" "
Rating 2 - Terrible. 210 out of 1003 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a nice Handicapped room for my use for oth my broken ankle
Stayed 1 night in Apr 2024

2/10 Terrible

Natalie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Firstly I had to go to reception MULTIPLE times because my room key was not working I got a total of 7 room keys because they were constantly not working okay cool ! BUT THEN the day of check out (I only stayed one day ) THEY CALLED MY ROOM AT 8:58am stating that we had to be out by 11 LIKE WE DIDNT KNOW THAT ! Not only did they call my room they set there clocks 15 minutes ahead of the actual time so you can leave earlier than check out they came 20 minutes before 11 and stated that it was check out time and we needed to leave immediately it was 10:40 and I just got out the shower because I was preparing to leave I will never be staying here again .
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
Room was terribly dirty. Newly remodeled rest room looked like it hadn’t been cleaned. Dirty wash cloth on the bedroom floor. Even worse to discover in the morning the mattress is stained with what appears to be blood. Disgusting.. I’ll never go back.
Stayed 1 night in Mar 2024

2/10 Terrible

Fredrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in took about 20 minutes. The towels in the bathroom looked like they never changed them. Looked like someone’s make up was smeared on some. Throughout hours of the night 9:00 PM, 11:30 PM, 1AM and 3 AM there was a guy trying to get in the room and constantly knocking. Seen the same guy in the morning during checkout and apparently my room wasn’t the only room he tried getting into at night. There excuse was he was drunk. Could have gone wrong in so many ways. The checkout staff were very helpful and had good spirits though.
Stayed 1 night in Mar 2024

6/10 Okay

Terry

My heater in the room didn’t work the walls are dull it’s a boring hotel
Stayed 1 night in Feb 2024

10/10 Excellent

LeRoy

Liked: Cleanliness, staff & service, property conditions & facilities
The place was exactly what I needed.

6/10 Okay

Hsuan

Stayed 1 night in Feb 2024

2/10 Terrible

Leann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i was assigned was in extremely poor condition and dirty. The room looked nothing like the photos listed with this hotel. Also the room was on the first floor with the window not latched, I did not feel safe. I left as I did not feel comfortable or safe! Very disappointed and am trying to get a refund.
Stayed 1 night in Feb 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
For the most part it was good. Heating system was noice.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

10/10 Excellent

g

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive.
Stayed 7 nights in Jan 2024

6/10 Okay

Jennifer

Run down and not too clean
The hotel was pretty run down, it took at least twenty minutes to get an employee to check us in, and then we didn't see anyone else the whole stay. The hotel is being used partly as a shelter.
Stayed 1 night in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

robert

Stayed 1 night in Dec 2023

10/10 Excellent

Javares

4/10 Poor

Brandon

Stayed 2 nights in Nov 2023

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Very old and a bit grimy. Beds were clean with clean sheets and blankets. Good for a few hours of sleep and nothing more. Lots of people going in and out who weren't there to rent a room for the night.
Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Elizabeth

Travelled with family
The room smelled.
Stayed 1 night in Oct 2023

8/10 Good

Valerie, Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2023

6/10 Okay

Stephen

Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was old but well kept. Probably worth the lower price we paid. Just not my favorite place. Sheets smelled kind of dusty and when we opened the door to walk in it smelled like pickles. The smell did not linger though.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs and update and some bleach!!!
Needs renovation. Refrigerator was dirty. Shower curtain yellow. Sheet smelled and look really old. Its ok for a quick overnight but thats it. It is located in a convenient location. Just wish it was cleaner.
Stayed 2 nights in Oct 2023

2/10 Terrible

tracy

Stayed 1 night in Oct 2023

4/10 Poor

Lyuchen

Disliked: Staff & service
I feel unsafe living in this hotel due to being chased by a male in the parking lot/building to have a conversation, which I am not interested in.
Stayed 1 night in Oct 2023

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was very dirty, the rooms were in poor repair (I asked for a new one after the first had a broken light fixture, the second had a broken toilet that ran constantly for all four days), my key card stopped working twice, one of the doors' key readers broke, the staff inconsistently came in to do cleaning and restock of things (I had to ask for kleenex). Very cheap and for a very good reason.
Stayed 4 nights in Oct 2023

2/10 Terrible

Charles

Disliked: Staff & service, property conditions & facilities
the plumbing didnt work correctly. the microwave didnt work. the free breakfast was discusting.
Stayed 1 night in Oct 2023

8/10 Good

BRUCE, Independence

Liked: Staff & service
Friendly check in. Close dining
Stayed 1 night in Oct 2023

4/10 Poor

Yi mon

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Wired smell. Small room. Bathtub squeaky. Very very low and old toilet. Breakfast is very mediocre. Last stay at any microtel. We ve gotten so much better stay at different places for the same price and a hot bar for breakfast too.
Stayed 1 night in Oct 2023

4/10 Poor

Mari

Disliked: Staff & service, property conditions & facilities
No shade on light over desk. Glaring bright right next to TV. Main light had only 1 of 2 bulbs working so dingy which is why you had to keep the light with no globe on. Flushed toilet in the morning and water gushed out from between the tank and base. Overall disappointing for the price.
Stayed 1 night in Oct 2023

8/10 Good

Valerie, Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean
Stayed 1 night in Oct 2023

4/10 Poor

Dashi

Liked: Staff & service
Disliked: Property conditions & facilities
Bad smell at the holy
Stayed 3 nights in Oct 2023

4/10 Poor

Calvert

Stayed 3 nights in Oct 2023

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first impression was several lights did not work and the ones that did were abrasive. Definitely old. Zero pics on the wall or color. Bathroom sink stopper missing. Check out was at 11 but the noise of doors banging and cleaning staff vacuuming and banging into things left a less than enjoyable start to the morning at 8 am on a Sunday. The bed was comfy however there were only 3 very flat pillows. I liked that it was relatively close to the university. Liked that the price was lower than most but I guess you get what you pay for...
Stayed 2 nights in Oct 2023

6/10 Okay

David

Travelled with family
Disliked: Property conditions & facilities
Ok for the single traveler
Heater didn’t work. Mold above the shower head on the wall. Cable tv was fuzzy. If you’re looking for a budget hotel and you just need a place to sleep, the beds were comfortable, but this is not a hotel I would bring my family.
Stayed 2 nights in Oct 2023

2/10 Terrible

Eric, Brookfield

Disliked: Cleanliness, property conditions & facilities
We had a late check-in on a busy Saturday night. We reserved a two queen room but were given a one queen room, even though we called in advance to indicate our late check-in, Upon arriving to the room, it was dirty, noisy, had a bad odor, and the pull out couch sheets were not changed. We tried to get another room, but were told the rest of the hotel was sold out. We then left to find other accommodations as we would not stay there. Would not recommend this property to anyone.
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Joe the manager was great. We were able to check in early and he was very friendly
Stayed 1 night in Oct 2023

6/10 Okay

Derek

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very clean but a bit shabby. Cleanliness is my top priority but when I see poorly installed and/or worn interiors I wonder if the underlying infrastructure is safe or reliable. It is also next to the interstate which didn’t bother me but a light sleeper may have been bothered by truck traffic. I would stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 7 nights in Oct 2023

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not maintained well.
Stayed 3 nights in Oct 2023

4/10 Poor

Brian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great
Front desk lady was very nice. Overall room was not great. Stained bed sheet, hairs on the towels, ac/heater rattled like crazy, room stunk and carpets were gross.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Gillmore

Liked: Cleanliness, staff & service, property conditions & facilities
Toni is the best hotel desk clerk I've ever encountered. She's attentive, accommodating, and just a nice friendly person.
Stayed 3 nights in Sep 2023

6/10 Okay

Emily

Stayed 4 nights in Sep 2023