Bar (on property)

Reviews of Clarion Hotel and Convention Center

2.5 out of 5
Clarion Hotel and Convention Center
626 W Pine Street, Baraboo, WI

Reviews

8.0

Very good

Rating 10 - Excellent. 279 out of 844 reviews" "
Rating 8 - Good. 318 out of 844 reviews" "
Rating 6 - Okay. 159 out of 844 reviews" "
Rating 4 - Poor. 63 out of 844 reviews" "
Rating 2 - Terrible. 25 out of 844 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

CJ

Travelled with family
Liked: Cleanliness, staff & service
Busy with wedding and musician convention, no big deal. Front desk nice. Path to front desk somewhat circuitous and confusing. I know that a new owner is taking over and there are ongoing repairs. Whole facility looked somewhat dated. Would prefer to see smokers on their break not in the entrance, but in the rear of building
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello CJ,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our front desk staff and are continuously working to improve guest experiences amidst ongoing maintenance. We take all guest comments into consideration for future enhancements. We hope to welcome you back for an improved stay in the future.

6/10 Okay

Michael

Disliked: Amenities
Hotel/Rooms are very dated, beds are well used but overall the stay was fine.
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Michael,We appreciate your feedback on your recent stay with us. Your comments regarding the room will be shared with our team for review. We hope you had a comfortable overall experience and we look forward to welcoming you back in the future.

10/10 Excellent

Roberta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was construction going on and i would hear thumping/pounding at 6 in the morning. Besides that it was a fine stay
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Roberta,We apologize for any inconvenience caused by the noise from the construction. We appreciate your understanding and are glad you had an overall pleasant stay. If you have any further feedback, please feel free to contact us directly.

6/10 Okay

Natalie

Travelled with family, Travelled with family and small children
Under construction, the breakfast was average, had a waffle maker which was nice. Pool was freezing whirlpool ok. Was quiet, everything worked in the room as it should’ve.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Natalie,We appreciate your feedback on our amenities and glad to hear you enjoyed the waffle maker. We're continuously working on improving our property to provide a better experience for our guests. We're happy to know that everything in your room met your expectations. Thank you for staying with us and we hope to welcome you back in the future.

10/10 Excellent

Gary, Woodbury

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Gary,We are delighted to hear that you had a pleasant experience during your stay with us. Your feedback is truly appreciated. Thank you for choosing our hotel.

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant right on the property.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Dorothy,We are pleased you enjoyed our convenient on-site restaurant during your stay. We hope it added to your overall experience at our hotel. Thank you for choosing to dine with us!

10/10 Excellent

Diane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice overall
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Diane,We appreciate your positive feedback and are delighted to hear you enjoyed your stay. Your satisfaction is important to us, and we hope to welcome you back in the future. Thank you for choosing our hotel for your visit.

10/10 Excellent

Harold

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Harold,We are thrilled to hear that you enjoyed your stay with us! If you have additional feedback to share, please feel free to contact us. We look forward to welcoming you back soon!

10/10 Excellent

Jessica

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you happen to have pets there’s really no where to take your pets out! But the property was awesome!!
Stayed 2 nights in Mar 2024
Response from Manager on Mar 9, 2024
Hello Jessica,We're glad you enjoyed our property during your stay. While we don't have designated pet areas, we hope you were still able to find suitable arrangements for your furry companion. Thank you for your feedback, and we hope to welcome you back in the future.

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff comfortable place
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Don,We are pleased to hear you found our staff to be accommodating and enjoyed your stay with us as a comfortable place to unwind. Your feedback is valued as we strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to us directly. Thank you for choosing our hotel for your recent stay.

6/10 Okay

Amanda

Travelled with family
Disliked: Staff & service, property conditions & facilities
For the price this place was ok but it was not super great. The beds and room were clean but the area felt a little sketchy.
Stayed 2 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Amanda, We appreciate your feedback on our clean accommodations. Your safety is important to us, and we assure you that we take security measures seriously. Thank you for choosing to stay with us, and we hope you had an overall satisfactory experience.

10/10 Excellent

stacey

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello stacey,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to. Enough parking Fast check in
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Juan,We're glad to hear you found our location convenient and check-in process efficient. Our team values your feedback and hopes you enjoyed your stay overall.

10/10 Excellent

Roxanne, Mercer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Roxanne,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or would like to share your stay in more detail, please don't hesitate to reach out to us. We hope to welcome you back in the future for another exceptional stay.

8/10 Good

Rose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice quiet hotel. We stayed here to go skiing at Cascade and I knew this area from family members staying here. It was the perfect weekend getaway. Baraboo is a small town but of course close to the Dells and other areas. We loved the local diner and easy to find fast food near by. It had just snowed the day before and it was bitterly cold so the parking lot was a little risky but over not bad. Hot tube and pool were perfect after a day of skiing.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Rose, Thank you for choosing to stay with us and for sharing your experience! We're glad to hear that you enjoyed the peaceful atmosphere and had a fantastic weekend getaway. The location near Cascade and other attractions is definitely a plus. We apologize for any inconvenience caused by the snowy conditions in the parking lot, but we're glad it didn't hinder your overall experience. It's great to hear that you were able to unwind in our hot tub and pool after a day of skiing. We hope to welcome you back in the future for another wonderful stay.

10/10 Excellent

tara

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Manager on Jan 14, 2024
Hello tara,We are thrilled to learn that you had an excellent experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back again soon.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 13, 2024
Hello Wayne, Thank you for choosing our hotel for your stay. We hope you had a pleasant experience during your visit. If there is anything specific you would like to share with us, we encourage you to reach out to our hotel directly so we can address any concerns or feedback you may have. We appreciate your support and hope to have the opportunity to welcome you back in the future.

8/10 Good

Violet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It looks like the rooms have undergone some renovation. The rooms were very clean and incredibly spacious. More importantly, the beds were very comfortable. Not too firm but definitely not too soft. We got a good night's sleep.
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello Violet,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our recently renovated rooms and found them to be spacious and clean. It's great to know that you had a comfortable night's sleep on our beds. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Dear Guest,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Sandra

Stayed 1 night in Nov 2023
Response from Manager on Dec 18, 2023
Hello Sandra,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 Excellent

scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds
Stayed 2 nights in Nov 2023
Response from Manager on Nov 28, 2023
Hello scott,We're delighted to hear that you found our beds to be great! Providing comfortable accommodations is always our top priority. Thank you for sharing your positive feedback, and we hope to welcome you back for another restful stay in the future.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Neil,We are thrilled to hear that you had a wonderful stay with us! We strive to provide excellent service and a comfortable experience for all our guests. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We would love to welcome you back in the near future.

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Janet,Thank you for sharing your exceptionally positive feedback regarding your stay with us! We are delighted to hear that you had such an outstanding experience. We highly value your satisfaction and would be thrilled to welcome you back for another exceptional visit in the future.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Clarion was great. Especially enjoyed the Italian Restaurant associated with the property. Everyone was friendly and accommodating.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 15, 2023
Hello Gail,Thank you for choosing to stay at the Clarion and for taking the time to share your positive experience. We're delighted to hear that you enjoyed our Italian restaurant and that our team provided friendly and accommodating service. We hope to have the pleasure of welcoming you back in the future for another great stay.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints everything was good. would stay again
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Patricia,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 Excellent

Lavonne

Stayed 2 nights in Oct 2023
Response from Manager on Nov 25, 2023
Hello Lavonne,We're thrilled to hear that you had a fantastic stay at our hotel! We strive to provide exceptional service and create memorable experiences for our guests. If you have any additional comments or feedback, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
pretty pretty good
Hotel is a little dated but its clean and comfortable with great customer service. pool/hot tub area is nice. would have liked to enjoy their sun deck had the weather been nice.
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello daniel,Thank you for your wonderful feedback! We apologize for the dated appearance, but we're glad you found our hotel clean and comfortable with great customer service. We hope you get to enjoy our sun deck on your next visit.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Marie,Thank you for your feedback. We're glad you enjoyed your stay!

10/10 Excellent

Dimitar, Wood Dale

Stayed 1 night in Oct 2023
Response from Manager on Nov 15, 2023
Hello Dimitar,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023
Response from Manager on Nov 15, 2023
Hello Lisa,Your satisfaction is our top priority and we appreciate your rating. We look forward to welcoming you back on your next visit.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Gerardo,Thank you so much for your amazing review! We are thrilled to know that you had an exceptional experience during your stay with us. We look forward to welcoming you back in the future!

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows and beds were like sleeping on clouds. Staff was able to accomadate and early check in
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Terra,Thank you for your kind words! We're thrilled to hear that you found our pillows and beds to be heavenly and that our staff was able to accommodate your early check in. We hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Dear Guest,Thank you for your positive review! We're glad you had such a great experience at our hotel. We look forward to welcoming you back soon.

6/10 Okay

mary

Was probably a very nice place in its time.
The Clarion was probably a very nice place at one time. Now, it is rather tired and needs updating. The room was very clean but all outside glass doors need cleaning. The hair dryer in our room did not work, lampshades were bent; etc. They try but there is only so much that can be done I suppose. Neighborhood is great for safety and food options.
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello mary, Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay. Rest assured, we will address the issues you mentioned promptly to enhance the overall experience for our guests. We appreciate your understanding.

6/10 Okay

Michelle

Travelled with family
Dells overpricing
Hotel is very outdated. Teal walls, dark room, etc. With that said, the bed seemed clean and was comfortable. Dells are always expensive. I would expect this room to be under $100 anywhere else.
Stayed 1 night in Oct 2023
Response from Manager on Oct 14, 2023
Hi Michelle,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Old carpet that makes you leave your shoes on. Tub wouldn’t drain water, maids came in despite signs saying they would not unless we called. They replaced all our towels and just took the wash cloths without replacing.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Megan ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Pamela

Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Pamela,Thank you for your positive review! We're delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

8/10 Good

Antonia

Travelled with partner
Liked: Amenities
Room was big, clean and satisfied that we got 1st floor. Only problem was in the morning. We found a couple ants on one of the beds.
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Antonia,We appreciate that you've taken the time to share with us regarding our room. Please do consider us again on your next visit to the area.

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Oct 2023
Response from Manager on Oct 9, 2023
Hello Leah,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our value. We hope to see you again in the future. Thank you for your valuable business.

6/10 Okay

tashi

Stayed 2 nights in Sep 2023
Response from Manager on Sep 30, 2023
Hello tashi,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Kenneth

Disliked: Cleanliness
Could be cleaner
It was as expected for the most part. Although we found some plastic press on nails behind the bathroom door when we first got into the room.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 21, 2023
Hi Kenneth,I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I appreciate you sharing your sincere review with us and other travelers; this allows us to improve future stays. Our team strives to be your hotel of choice when in the area.

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had to buy air freshener for room. Bathroom sink did not drain properly. Last night there was loud music could be heard in room. Complained to front desk. Were told it would probably stop around midnight. House keeping staff were great!!
Stayed 3 nights in Sep 2023
Response from Manager on Sep 20, 2023
Hello Patrick ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness
Very comfortable beds. Great full breakfast
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hello Martha,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast. We hope to see you again in the future. Thank you for your valuable business.

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. The pool and hot tub were well maintained and the breakfast was pretty good for a hotel breakfast. The room and beds were very comfortable.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Michael,We appreciate the comments, especially with regards to your opinion of our breakfast and your insights regarding our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on vacation or business
I did a review of this hotel -- for the hotel chain. It was/is a pleasant hotel in the heart of a small town and located 15 minutes from Devils Lake State Park. If you are not a camper, then you can stay here and still find it easy to follow the rural roads to the park, where all can enjoy the hiking trails and swim in the waters of Devils Lake. Catamarans and kayaks welcome! Hotel facilities are much more up-to-date than campsite outhouses and less smelly!!! The hotel serves a great breakfast! The hotel room was clean and up to date in terms of amenities, although I did have trouble getting my laptop/Chromebook to access their website and the hotel staff were clueless on that. The hotel itself is clean and has an indoor pool and fitness room --- neither of which I used since I went to the state park during the day. And I loved the decor of the breakfast room. Typical hotel breakfast --- selection of cereals, apples, packages of peanut butter and cream cheese spread next to a plastic case laden with donuts, rolls, thick slices of white bread....hot options were sausages, scrambled eggs, chopped up potatoes, and a case with milk, yogurt, dispensers for fruit juices, coffee, tea etc. Baraboo is a cute little town with lots of attractions (circus museum, International Crane Foundation), aside from the state park....the former is good for small children but adults will like it. There are way too many roundabouts in the layout of Baraboo's streets, so have fun!!
Stayed 3 nights in Aug 2023
Response from Manager on Sep 2, 2023
Hello Robin,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 Excellent

Renee

Stayed 1 night in Aug 2023
Response from Manager on Sep 23, 2023
Hello Renee,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not clean
Stayed here after a mix up at a different hotel. Checked in late (10:30pm). Front desk attendant was very nice. The room was poorly vacuumed, crumbs and a bottle cap found on the floor. The tray holding the coffee pot was sticky and not at all clean. Found a vial of narcan in the refrigerator.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manager on Aug 20, 2023
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Bryana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent hotel. Clean but could definitely use some updates. Our sink drained very slow and the complimentary shower products left a lot to be desired. But overall, the hotel served is purpose and was a decent place to sleep.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 15, 2023
Hello Bryana, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

8/10 Good

belinda

Stayed 1 night in Aug 2023
Response from Manager on Sep 6, 2023
Hello belinda,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.