Title: Makarem Burj Al Madinah Hotel and Suites - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=110617682&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Makarem Burj Al Madinah Hotel and Suites Hotel with 2 restaurants, 9-minute walk to Prophet's Mosque ## Photo gallery for Makarem Burj Al Madinah Hotel and Suites ![Exterior - Makarem Burj Al Madinah Hotel and Suites (Madinah)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w6945h4628x0y0-9c2c3375.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite (Duplex) - Makarem Burj Al Madinah Hotel and Suites (Madinah)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/27e58cf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Makarem Burj Al Madinah Hotel and Suites (Madinah)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/50dfcba9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![30-inch flat-screen TV with digital channels - Makarem Burj Al Madinah Hotel and Suites (Madinah)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w1024h683x0y43-0692d7fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Royal Suite - Makarem Burj Al Madinah Hotel and Suites (Madinah)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/1bacccca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Prophet's Mosque, Makarem Burj Al Madinah Hotel and Suites provides dry cleaning/laundry services, a 24-hour gym, and a business center. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=110617682&PinnedHotelID=110617682&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 16 of 16 rooms ### View all photos for Room, 1 King Bed, Accessible ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/ba9c618b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed (Club) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/6898a7fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Club) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/6898a7fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom Blackout drapes/curtains Hair dryer - 506 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (Club) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w1024h683x0y43-a831bd70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Club) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/6898a7fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w1024h683x0y43-a831bd70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 506 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w1024h683x0y43-a831bd70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Royal Suite ![Royal Suite](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/1bacccca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Suite (Duplex) ![Suite (Duplex)](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/27e58cf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Duplex) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 990 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 2 Bedrooms (Outer Connected) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/52fdcdb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 2 Bedrooms (Outer Connected) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu 2 bedrooms Blackout drapes/curtains Hair dryer - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Twin Beds ### View all photos for Club Suite, 2 Bedrooms ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/17f9c640.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 2 Bedrooms ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 829 sq ft - Sleeps 6 - 1 King Bed and 2 Twin Beds ### View all photos for Club Suite, 3 Bedrooms (Outer Connected) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/31b6646a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 3 Bedrooms (Outer Connected) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu 3 bedrooms Blackout drapes/curtains Hair dryer - 1830 sq ft - 3 bedrooms - Sleeps 8 - 1 King Bed and 4 Twin Beds ### View all photos for Deluxe Twin Room (Club) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/7939b48e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (Club) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Twin Room ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/7939b48e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 323 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Suite, 2 Bedrooms (Outer Connected) ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/6898a7fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Outer Connected) ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 829 sq ft - Sleeps 4 - 2 Twin Beds and 1 King Bed ### View all photos for Suite, 3 Bedrooms ![Hypo-allergenic bedding, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/111000000/110620000/110617700/110617682/w1024h683x0y43-9ed36d84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Air conditioning Free minibar items Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Hair dryer Private bathroom - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadinah-Hotels-Makarem-Burj-Al-Madinah-Hotel-And-Suites.h110617682.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadinah-Hotels-Makarem-Burj-Al-Madinah-Hotel-And-Suites.h110617682.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.47203%2C39.61036&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lT3ZU9NvMCyMveE5G0QWzm-4PGw=) 7008 Mosaab Bin Omair Badaah 42311, Madinah, Madina, 42311 #### What's nearby - Prophet's Mosque \- 8 min walk \- 0.7 km - The Green Dome \- 8 min walk \- 0.7 km - Al-Baqi Cemetery \- 8 min walk \- 0.7 km - Masjid Al Ghamamah \- 10 min walk \- 0.9 km - New Bilal Market \- 17 min walk \- 1.4 km #### Getting around - Madinah Station - 27 min drive - Madinah (MED-Prince Mohammad Bin Abdulaziz) - 26 min drive #### Restaurants - ‪Alhuda Lounge - ‬3 min walk - ‪Kiffa | كفة - ‬1 min walk - ‪Cafe Najd - ‬2 min walk - ‪Al Baik - ‬2 min walk - ‪BREW 92 - Madinah - ‬3 min walk ## About this property ### Makarem Burj Al Madinah Hotel and Suites Upscale hotel near Prophet's Mosque You can look forward to dry cleaning/laundry services, a 24-hour gym, and a business center at Makarem Burj Al Madinah Hotel and Suites. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi. Other perks include: - Free self parking and valet parking - Local cuisine breakfast (surcharge), an area shuttle, and an electric car charging station - A reception hall, luggage storage, and multilingual staff Room features All 374 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free stocked minibars and free WiFi. More amenities include: - Bidets, tubs or showers, and hair dryers - 30-inch flat-screen TVs with digital channels - Daily housekeeping, electrical adapters/chargers, and desks ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/121000000/120310000/120302900/120302839/481a2eea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree By Hilton Madinah Gate Madinah - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 8 reviews CA $224 CA $264 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=120302839&PinnedHotelID=120302839&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4150000/4143500/4143410/e6415f8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Shahd Al Madinah Madinah City Center - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 584 reviews CA $464 CA $560 total includes taxes & fees Jan 28 - 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Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=903564&PinnedHotelID=903564&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/79000000/78600000/78591900/78591888/da75e3da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Al Aqeeq Hotel Madinah City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.2 Very good 53 reviews CA $275 CA $332 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=78591888&PinnedHotelID=78591888&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/3000000/2780000/2770400/2770302/3d81b7f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anwar Al Madinah Mövenpick Hotel Madinah City Center - Parking included - Free WiFi - Restaurant - Air conditioning 7.2 Good 1,007 reviews CA $366 CA $442 total includes taxes & fees Jan 28 - 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Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=112708605&PinnedHotelID=112708605&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92400000/92398000/92397967/57069236.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Taiba Hotel Al Haram - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 147 reviews CA $256 CA $310 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=92397967&PinnedHotelID=92397967&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/130000/124800/124784/357586b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Dar Al Hijra Madinah by IHG Madinah City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 620 reviews CA $392 CA $474 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=124784&PinnedHotelID=124784&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Area shuttle up to 20 km - Free secured, covered self parking on site - Free secured, covered valet parking on site - Limited onsite valet and self parking ### Food and drink - Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: SAR 115 for adults and SAR 57.50 for children - 2 restaurants ### Things to do - 24-hour gym ### Conveniences - 24-hour front desk - Luggage storage - Newspapers in lobby ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Hardwood flooring in room - Phone accessibility kit - Wheelchair accessible (may have limitations) ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 30-inch flat-screen TV with digital channels ### Food and drink - Free bottled water - Free stocked minibar ### More - Air conditioning - Desk - Electrical adapters - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: SAR 500 per accommodation, per stay (for guests under 12 years old) - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately SAR 115 for adults and SAR 57.50 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Property Registration Number 10011012 ### We should mention Couples wishing to share a room must provide proof of marriage No pets and no service animals are allowed at this property A car is required for transportation to and from this property Parking height restrictions apply ### Property is also known as Makarem Burj Al Madinah Suites Makarem Burj Al Madinah Hotel Suites Makarem Burj Al Madinah Hotel and Suites Hotel Makarem Burj Al Madinah Hotel and Suites Madinah Makarem Burj Al Madinah Hotel and Suites Hotel Madinah ## Frequently asked questions ### Is Makarem Burj Al Madinah Hotel and Suites pet-friendly? ### How much does it cost to stay at Makarem Burj Al Madinah Hotel and Suites? ### How much is parking? ### What time is check-in at Makarem Burj Al Madinah Hotel and Suites? ### What time is check-out at Makarem Burj Al Madinah Hotel and Suites? ### Where is Makarem Burj Al Madinah Hotel and Suites located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Makarem Burj Al Madinah Hotel and Suites Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 9 8 - Good 0 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Hassan Shamil Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room ##### Hassan Shamil Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Ali Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities An amazing expereince with super friendly staff. They are a newer hotel but they went above and beyond to make sure my stay was comfortable. First time where I felt that the whole staff were like my friends. I asked for a late check out from 12 to 2 which they gave me and then again they allowed me to move it from 2 to 3\. Would definitely recommend staying. The interior is also very beautiful. ##### Ali Stayed 1 night in Dec 2025 ### 4/10 Poor #### Hamid Nov 14, 2025 Liked: Cleanliness Average hotel, as they call themselves 4 star. On my arrival they did not find my booking. Finally they found something and they kept asking me for the payment receipt to Expedia. They told me that Expedia has not paid them, so they need to see some proof. After 4 hours of back and forth they finally gave me the room. It was quite frustrating. Never in my 30 years of travelling any hotel asked me the receipt of payment. It was quite disappointing on the service and attitudes in this Holy city of Madinah, where one travels for some comfort and piece of mind. ##### Hamid Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Abdullah Nov 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room cleaning ##### Abdullah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Najah Nov 23, 2025 ##### Najah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Firdaus Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Firdaus Stayed 3 nights in Nov 2025