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Reviews of Residencial Monaco 38051-AL

2 out of 5
Residencial Monaco 38051-AL
Rua das Hortas N14, Funchal

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 119 reviews" "
Rating 8 - Good. 41 out of 119 reviews" "
Rating 6 - Okay. 26 out of 119 reviews" "
Rating 4 - Poor. 12 out of 119 reviews" "
Rating 2 - Terrible. 6 out of 119 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Vasileios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central and convenient, top floor apartment with amazing views. Friendly staff!
Stayed 5 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time ive stayed at Residencial Monaco and i enjoyed it.. Always stayed there as a solo traveller. Close by to bars a supermarket and cafe's, Only 8 minute's walk to the promenade.
Stayed 7 nights in Jan 2024

6/10 Okay

Dana

Stayed 4 nights in Dec 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff, lovely apartment. Thank you.
Stayed 3 nights in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Jakub

Stayed 5 nights in Mar 2023

4/10 Poor

Jordan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Ikraam

Stayed 2 nights in Aug 2022

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 101
Great stay as usual. Had room 101 the private terrace was a bonus. A big thank you to Tony,Alberto and Elda who cleaned my room every day. Will definitely stay there again. You have a good team there Sr Jaime.
Stayed 16 nights in Feb 2022
Response from manager on Feb 24, 2022
Thank you so much Serge Dumond You are special to us Welcome again any time Alberto

6/10 Okay

Deepak, North York

Liked: Staff & service
Disliked: Property conditions & facilities
The staff is helpful and the location is central. However the hotel is old and located in a noisy area.
Stayed 9 nights in Feb 2022

8/10 Good

Todor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madeira
Cheap and great place at the middle of old city.
Stayed 4 nights in Jan 2022

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, room comfort
Warm
Very friendly and helpful staff. Made me feel welcome and said it would be a pleasure to see me back in the future at anytime. Gave me a happy feeling. Great.
Stayed 5 nights in Sep 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
A great place with good covid policies. A little off from the tourist section, which we like, and a fairly busy road outside. Beds were firm, and a little uncomfortable but that is subjective. Overall it was a good place to stay.
Stayed 8 nights in Jul 2021

6/10 Okay

Anne, Basingstoke UK

Travelled with partner
The so called double bed, was two singles put together, with a double mattress on top, which was too small, leaving a six inch ledge each side, making getting in and out difficult. Also the mattress was well worn, just like sleeping on bare springs
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 9 nights in Sep 2018

10/10 Excellent

Sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay in Funchal
Very clean and host very accommodating, got upgraded to a 2 bedroom penthouse with gorgeous view. Such a great find for the price and apart is conveniently located in the heart of Funchal. Wish I had a chance to stay longer.
Stayed 1 night in May 2018

6/10 Okay

Louella

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Average, old hotel
The manager Alberto, was very friendly and helpful. The hotel room was small and the washroom was very very tiny/miniscule!!

8/10 Good

Mariusz

Liked: Cleanliness, staff & service
Good value for money
We were looking something cheap and our children could shared room with us. Location pretty good. Breakfast and room so,so but what can you expect for 30euros per day for whole family. Staff, especially one of them(youngest) very, very helpful with good ideas and recommendations. Good value for money if you don't have big budget.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Exactly what I expected and ideal location, will be returning very soon. Host was very helpful and kind. Although I booked into hotel I was given an apartment around the corner which was perfect to what I needed
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
room small no kettle
on the whole good, and cheap,staff very ploite very lovely place,would recomend madeira (funchal) this time of year december very warm and the christmas lights are fantastic

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy B and B
Functional and basic. Very reasonably priced. Helpful staff. Good breakfast

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed for 4 nights. Upstairs were throwing rubbish onto our balcony, which was disgusting. Staff cleaned it up and must have said something. Door handle of cupboard fell apart in our hands whilst showing night-manager that the balcony door didn't shut properly. It really needs a bit of renovating to be honest, but if you just want a bed for the night in the old town, then it's more than enough.

4/10 Poor

kb, uk

Disliked: Property conditions & facilities
Overbooked so no room for me
I arrived at the Monaco and was informed over booked. I was asked to come back 3 hours later and would put me in apartment belonging to friend. The apartment was in a good position but it was not what I had booked and very surprised to find that on booking with Expedia did not guarantee me a room. Man at Monaco was very helpful.

8/10 Good

David, Blairgowrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great host
Alberto was perfect host nothing was to much trouble for him

8/10 Good

John, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel
This was a great little hotel which served it's purpose. Helpful and friendly staff. At approx 103 euros for the week, this was very good value for money. Excellent internet in the room!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little hotel in the center of Funchal
we are on a 9-week trip around Europe , and are therefore looking for budget hotels and this one we really liked. It is very conveniently located in the heart of Funchal close to everything you would want here: the promenade, the old town, the shops, a supermarket, the bus stops, the gondola to Monte... you name it. There is however no place to park a car to even unload your luggage, because the street is very narrow. If you travel with a rental car you might want to consider this. Out of 12 rooms, there are only 2 rooms with a veranda to the back of the house, and we had one of them. The room was equipped with 2 bunk beds, which surprised us at first, but it turned out to be handy for storage of suitcases. It was basic, clean, quiet and the mattresses were good and firm. The owners are extremely friendly and accommodating. We would recommend this place to all budget-oriented travelers.

8/10 Good

Peter, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent budget hotel.
Central location, ideal for those on a tight budget. Staff very obliging, rooms clean,beds comfortable. This is the third time we have stayed here. Continental breakfast very good value for money. As long as you bear in mind the room prices and don't expect 5* facilities you shouldn't be disappointed.

10/10 Excellent

Bob, Glos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
An inexpensive clean and comfortable basic hotel. No frills but the staff spoke English and were very helpful. Only a few mins walk from the sea front, the Town centre and the old town. Madeira is a fantastic island to explore so you don't need an expensive hotel because most of the time your not in it.

8/10 Good

Peter, UK

Liked: Cleanliness, staff & service, room comfort
good for the price
You can't expect a 5 star hotel in this price bracket, but what you get is surprisingly good. Room was clean, bed comfortable. Staff very helpful. Breakfast is good for the price.

4/10 Poor

Older lady, Cornwall

Liked: Cleanliness
Disliked: Property conditions & facilities
Location perfect
Excellent value for money. We wanted an overnight location close to the Porto Santo Ferry. Staff very friendly and spotless clean, for the price nothing else expected

8/10 Good

Flemming, Norway

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has not the highest standard, but the service from the starf were exellent. Which definately made the stay as a pleasant experiance. Good value for money!.

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A budget travellers’ bargain!
A budget travellers’ bargain! Warm welcome, friendly, spotlessly clean. All sorts of languages spoken or understood. Breakfast includes those delicious small bananas, not a spec of chemical in them. Ideally situated in the old town, minutes from the Areobus stop, buses and coaches, walking distance of the port. Plenty of coffee shops and restaurants nearby, as well as the splendid market and a supermarket. And attractions too: the Se, tourist information, Sta Maria quarter, swimming pool, sea front. Thoroughly recommended.

10/10 Excellent

Matt, Brighton, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great cheap hotel
The hotel was fantastic value for money. Very basic/simple but clean and also in a great location. The best thing about the hotel was the lovely guy who owned & managed it. He was incredibly friendly & helpful and went out of his way to help me & my girlfriend with detailed information, tips/recommendations every time we asked about anything. This is not a 'fancy' hotel by any stretch of the imagination but if you are on a budget and want a simple down-to-earth hotel run by lovely people then it's perfect. It is a 3 minute walk from the main supermarket and 4 mins from the lovely old town. Wi-fi was free too.

6/10 Okay

Antonio

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Nicola

Travelled with family
Struttura malmessa in tutto.
Stayed 2 nights in Dec 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Vitor

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

João

Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Madère
Super séjour à Funchal, emplacement idéal dans le centre de la ville, a deux pas des commodités Tres bon rapport qualité/prix dans cette période de fin novembre. Arrivée et départ très pro et rapide. Un grand merci.
Stayed 7 nights in Nov 2023

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mucho por mejorar
Hotel muy descuidado, limpieza diaria buena, el recepcionista de dia genial y colaborador. El de la noche poco amable. Una cama muy bien, la otra el colchon ya no sirve. Ubicación genial. No hay aire acondicionado
Stayed 4 nights in Oct 2023

2/10 Terrible

Didier

Disliked: Staff & service, property conditions & facilities, room comfort
A éviter
Stayed 7 nights in Nov 2023

4/10 Poor

Francisco

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

rafael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Triste
O hotel não e nada limpo . Banheiro deixou muito a desejar . Local muito quente e móveis muito ruins . Quanto a localização e boa . Pessoal atencioso.
Stayed 4 nights in Oct 2023

10/10 Excellent

Héloise

Stayed 1 night in Oct 2023

6/10 Okay

Ana Margarida

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Isabel

Stayed 1 night in Sep 2023

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023