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Reviews of Residencial Chafariz

3 out of 5
Residencial Chafariz
Rua Estanco Velho nr.5, Funchal

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 15 reviews" "
Rating 8 - Good. 9 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

BrendanMuldoon, Brighton , gb

Travelled with partner
Disliked: Property conditions & facilities
A bit cramped but for exploring Funchal the location is excellent- we booked a room with a double bed and got a room with two singles which spoilt our arrival but we got a double bed the next night after contacting Expedia. Breakfast was nothing to write home about but it sufficed
Stayed 2 nights in Mar 2019

8/10 Good

Ken

Liked: Cleanliness, staff & service
Great Location, Great Value.
OK its not your usual Luxury Maderia Hotel just a 2/3 star B and B in a great Town Center Location. The included breakfast was basic, but the Bread Rolls were excellent. The local area was traditional mainly street side Restaurants but with excellent Fish Dishes for half the price of the nearby Classier Restaurants, seems the closer you get to the harbour the more expensive it becomes, it suited me travelling alone.Again the Local Portugese wine was very enjoyable both price-wise and who can complain with Drambuie at $4 to end a meal. That was after my complimetary Maderia Desert Wine. Whilst this property may not be for everyone it was ideal for me for a few days break.
Stayed 3 nights in Jun 2018
Response from chafariz on Jun 14, 2018
we thank you very much for your opinion. best regards

8/10 Good

Telma

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Rooms were very clran
The hotel is in a really good location. The staff are very friendly and very helpful. The rooms are very clean. The only downfall is that the rooms are really hot, so we were unable to sleep very well.
Response from General Manager on Oct 31, 2016
Thank you very much for your comments. we will try to improve. Best regards Chafariz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for exploring Funchal
A very good hotel in the centre of Funchal. Very good price!... only breakfast is a bit poor.
Muito obrigada. Agradecemos a vossa apreciação e quanto ao serviço de pequeno-almoço pedimos desculpa e tentaremos melhorar para nosso futuro próximo. respeitosos cumprimentos.

8/10 Good

Liselotte

Liked: Cleanliness
Response from chafariz on Nov 12, 2018
Thank you. Best regards. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2018
Response from chafariz on Nov 12, 2018
Thank you very much for your review. :)

8/10 Good

Pasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Vanhusten" hotelli
Pieni hotelli aivan keskellä Funchalin vanhaa kaupunkia. Etäisyys melkein kaikkiin kaupungin nähtävyyksiin alle 500m ja runsaasti kahvila- ja ruokailupaikkoja lähellä! Isot, korkeat huoneet pidettiin hyvin siisteinä, henkilökunta yleensäkin hyvää. Aamiainen oli heikohko, pari sämpylää,yksi kinkku/juusto per henkilö ja kahvi tai tee....
Stayed 5 nights in Feb 2018
Response from CHAFARIZ on Mar 9, 2018
Thankyou for your feedback. Hope to see you again keep safe best regards, kittos

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
cheap and insufficient
I stayed in this hotel two times within 5 days in 8/ 2016. The first time I had a tiny room. It was very dirty when I got there. There was hair on dirt in the bathroom all over the floor. So I told them. A woman came to clean; afterwards the hair and dirt were in a different corner. But at least the room had a window. Other people in my group didn't have any window! I found the staff quite impolite. Once I was asked not to speak Spanish to them, but English/French. I don't think that is adequate for hotel personnel. Breakfast officially starts at 8am. Once I and 4 other people were there at 8 am. The person who was in charge of breakfast arrived with two shopping bags at 8:10 am. The first guest was served at 8:15am. I couldn't eat breakfast that day because I had to leave at 8:25 am. Anyway, breakfast is poor, the ham gross. As I had heard of rooms without a window (and non-existent air-conditioning)I had specifically asked for a room with a window for the last night. First I was told there was no room left. I said I'd like to cancel the night if my room didn't have a window. When I mentioned cancellation, they DID find a room with a window after a few seconds. Unfortunately, when I got there the second time, I couldn't open the door to my room. I went downstairs to the reception desk and told them. The woman there was not happy about that and said it was easy to open it. It turned out the door had been locked by the maid with a key I didn't have.

6/10 Okay

Romy, France

Liked: Cleanliness, room comfort
Bon accueil et petit déjeuner décevant
Nous avons aimé le personnel à l'accueil, très avenant et serviable. Par contre le personnel s'occupant du petit déjeuner n'est vraiment pas à la hauteur, lent, distrait et pas du tout à l'écoute de nos besoins.
Response from Chafariz on Apr 5, 2016
Muito obrigada. Agradecemos a vossa apreciação e quanto ao serviço de pequeno-almoço pedimos desculpa e tentaremos melhorar para nosso futuro próximo. respeitosos cumprimentos.

8/10 Good

Verified traveller

Liked: Staff & service
Response from chafariz on Nov 12, 2018
thank you for your review. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel in zentraler Lage
Lage super, Zimmer OK und sauber, Schwachpunkt ist das Frühstück (frisches Gebäck nur jeden 2. Tag, jeden Tag der selbe Schinken/Käse/Marmelade/Butter....Kaffee=braunes Getränk - das hält man 2 Wochen lang fast nicht aus)
Response from Chafariz on Apr 5, 2016
Muito obrigada. Agradecemos a vossa apreciação e quanto ao serviço de pequeno-almoço pedimos desculpa e tentaremos melhorar para nosso futuro próximo. respeitosos cumprimentos.

4/10 Poor

Sara Regina, Santa Catarina, 23 de março de 2015

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel razoável para o que se propõe .
Foi-me dito que de madrugada,quando saisse para o aeroporto, o taxi subiria ao hotel. Eu estava com muitas dores e não poderia carregar a bagagem. Tudo bem, esperei no hotel e lá estava um senhor sonolento e mal educado que disse que o taxi já estava vindo e que eu deveria levar as bagagens para baixo, na esquina, ainda com chuva. Praticamente me expulsou do hotel, pois queria dormir. O chofer disse-me depois que muitas pessoas reclamam desse senhor. Quanto ao resto, tudo bem. As senhoras da portaria é que me deram esperanças daquilo que não aconteceu.
Muito obrigada. Agradecemos a vossa apreciação e quanto á situação referida pedimos desculpa e tentaremos melhorar para nosso futuro próximo. respeitosos cumprimentos.

6/10 Okay

Verified traveller

Disliked: Room comfort
Centrally located, basic, clean
The best thing is the very central location, you can walk in a few minutes to anywhere in the city. We arrived late in the New Year's Eve and perhaps that's why got the smallest room of the hotel - we could just fit our luggage in. The rooms are very basic, but clean. The bed is comfortable, but in January the room got quite cold at night. Our room only had a window high up in the wall so zero view. Breakfast is ok, but basic - coffee, juice, bread with cheese and ham. It's a place for you if you want something clean and basic just for sleeping.
Muito obrigada. Agradecemos a vossa apreciação e quanto ao serviço de pequeno-almoço pedimos desculpa e tentaremos melhorar para nosso futuro próximo. respeitosos cumprimentos.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Response from chafariz on Nov 12, 2018
Thank you. :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フンシャルの繁華街に近い
シングルで頼んだのですが、ツインルームでした。 セーフティボックスは日毎にお金がかかるようです。 チェックアウト後もフライトが深夜だったので、頼んだら夜9時過ぎまで預かってくれました、
Response from chafariz on Nov 12, 2018
Thank you. :)