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Reviews of Microtel Inn & Suites by Wyndham Macon

2 out of 5
Microtel Inn & Suites by Wyndham Macon
2020 Bowman Park, Macon, GA

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1004 reviews" "
Rating 8 - Good. 278 out of 1004 reviews" "
Rating 6 - Okay. 112 out of 1004 reviews" "
Rating 4 - Poor. 54 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Travelled with family
Disliked: Staff & service
The property was ok. The staff were awful 😖. The room was very little. Not at all what I expected.
Stayed 1 night in Apr 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and personable, clean property and room with breakfast included Waffles, eggs, sausage, biscuits, toast, bagels, fruit, yogurt, muffins, danish, cereal and oatmeal along with juice and coffee.
Stayed 1 night in Apr 2024
Response from M on Apr 19, 2024
Dear Angela,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for an overnight stay. Rooms are small but clean and well maintained.
Stayed 1 night in Apr 2024
Response from M on Apr 19, 2024
Dear Paula,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Need to update locations of electrical outlets and provide USB ports.
Stayed 1 night in Apr 2024
Response from M on Apr 19, 2024
Dear Linda,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

Sarah

Travelled with pets
It was CLEAN!!!! The property is well maintained, friendly, clean
Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Sarah,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 Good

Patricia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The rate was very good, and the gentleman running the front desk was helpful, kind and understanding of our needs. What we didn't care for was the odor in the room, and the fact that on hotwire, the link showed that roll away beds were available, when in fact the hotel does not have roll away beds This created a dilemma, since we were traveling with our 3 grandchildren, and we didn't have very good sleeping arrangements . Had we booked the room directly , we would have cancelled, but since it's such a hassle to cancel through these sites, we'll just stay
Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Patricia,Thank you for sharing your feedback with us. We appreciate hearing both the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope that you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Joan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Tina

Stayed 1 night in Mar 2024
Response from M on Apr 19, 2024
Dear Tina,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Christopher

Travelled with family
My family has stayed at this property for the past 10 years on our way to Florida, its convenient, great location. We were placed in a room close to the stairwell this stay and the door slammed all night long, so none of us were able to get much sleep. Not the property's fault, but something to make sure we avoid next stay.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Christopher,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from M on Mar 29, 2024
Dear Angela,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a quick stop on the way to Florida.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Martin,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear John,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 Good

Myrna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Good for passing through.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Myrna,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from M on Mar 22, 2024
Dear Manuel,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Tanis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay! Comfy beds, good breakfast, friendly staff!
Stayed 1 night in Mar 2024
Response from M on Mar 22, 2024
Dear Tanis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Stuart, Winnipeg

Very nice and accommodating. Really liked the EV charging
Stayed 1 night in Mar 2024
Response from M on Mar 22, 2024
Dear Stuart,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

dan

Liked: Property conditions & facilities
Nice place. As we expected it would be
Stayed 1 night in Mar 2024
Response from M on Mar 17, 2024
Dear Dan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 Poor

devon

Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Devon,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Always great
Stayed 1 night in Mar 2024
Response from M on Mar 15, 2024
Dear Charlotte,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

4/10 Poor

Randall, Springfield

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Facility ok. Horrible smell coming from behind the glass in front of the front desk. Couldn’t tell if it was body odor or what.
Stayed 1 night in Mar 2024
Response from M on Mar 15, 2024
Dear Randall,Thank you for sharing your experience. We are glad that you liked our property. However, we apologize for the inconvenience you faced due to the odor. We will certainly make the necessary corrections to prevent the same from recurring. Thank you for your business and we would love to host you again.Sincerely,Management Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from M on Mar 15, 2024
Dear William,Thank you for sharing your experience. Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 Good

Richard

Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear Richard,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

4/10 Poor

Stacy

Travelled with family, Travelled with pets
Disliked: Cleanliness
The room smelled musty, the curtains were hanging down from the rod, the window cushion had visible stains. The property accommodated our dog well.
Stayed 1 night in Mar 2024
Response from M on Mar 15, 2024
Dear Stacy,Thank you for sharing your feedback. We are greatly disappointed to know that our rooms were not properly maintained and fell short of your expectations. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from M on Mar 8, 2024
Dear Elizabeth,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2024
Response from M on Mar 8, 2024
Dear James,Your feedback is very valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay with us and we hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

onaje

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff was great
Stayed 13 nights in Feb 2024
Response from M on Mar 8, 2024
Dear Onaje,Thank you for allowing us to recognize our staff for their exemplary work in providing a comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Sherry

Liked: Cleanliness, staff & service
Ok.
Stayed 2 nights in Feb 2024
Response from M on Mar 8, 2024
Dear Sherry,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

2/10 Terrible

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a crack in the bathroom ceiling and black mould growing out of it.
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Cathy,It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Terrible

Christopher

Stayed 1 night in Feb 2024
Response from M on Mar 22, 2024
Dear Christopher,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Mina, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Mina,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

6/10 Okay

Wayne

Travelled with family
They need to update the quality control on things. When I talked to front desk about issues it seemed they didn’t care
Stayed 2 nights in Feb 2024
Response from M on Feb 21, 2024
Dear Wayne,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We assure you that we are indeed taking gradual steps to upgrade our property and improve our quality of services. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Sincerely, The Management Team

8/10 Good

Lrenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Lrenda,Thank you for your feedback. We appreciate your modest ratings, however, we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Breakfast was great. Felt at home here.
Stayed 3 nights in Feb 2024
Response from M on Feb 21, 2024
Dear Tonya,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff. wide selection of breakfast items both hot and cold. Comfortable room
Stayed 1 night in Feb 2024
Response from M on Feb 21, 2024
Dear Joanne,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our quality of services and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards, The Management Team

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient
Stayed 2 nights in Feb 2024
Response from M on Feb 14, 2024
Dear Thomas,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was helpful. Very convenient for my route.
Stayed 1 night in Feb 2024
Response from M on Feb 14, 2024
Dear Bruce,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on Feb 14, 2024
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Ben

Hotel was not clean and out of date.
Stayed 1 night in Jan 2024
Response from M on Feb 9, 2024
Dear Ben,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

6/10 Okay

John

Travelled with family
Disliked: Amenities, property conditions & facilities
Resident noise and some issues with in-room upkeep/repair
Stayed 1 night in Feb 2024
Response from M on Feb 9, 2024
Dear John,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team

2/10 Terrible

Randy

Travelled with family
Bugs and nasty
Stayed 1 night in Feb 2024
Response from M on Feb 9, 2024
Dear Randy,Thank you for your feedback. We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 1 night in Jan 2024
Response from M on Feb 2, 2024
Dear Curtis,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities
Pros: Clean, quiet, inexpensive. One of the best showers I've had in a hotel. Cons: Very noisy heating/AC unit. The property shows a few signs of neglect: Treadmill not working, crack in the bathtub, etc. None really interfered with my stay. I would stay again, especially given the price.
Stayed 3 nights in Jan 2024
Response from M on Feb 2, 2024
Dear Candace,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Michele

Stayed 1 night in Jan 2024
Response from M on Mar 22, 2024
Dear Michele,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

8/10 Good

Lucila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was good. I had to change rooms because it smelled like smoke. Staff was nice to give me another room. I reported the bathroom sink counter had a minor crack. Everything was cleaned but not modernize with USB.
Stayed 1 night in Jan 2024
Response from M on Feb 2, 2024
Dear Lucila,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Kristy

Fast and friendly check in.
Stayed 1 night in Jan 2024
Response from M on Feb 2, 2024
Dear Kristy,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My husband travels for work and this was his first stay at a Microtel. He called to say i did good booking his business king room and was impressed what he got for the price. He will definitely return on his next trip.
Stayed 1 night in Jan 2024
Response from M on Feb 2, 2024
Dear Theresa,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Microtel in Macon
Clean spacious room. Clean updated bathroom. Appreciated counter space, microwave, refrigerator. Very comfortable stay!
Stayed 1 night in Jan 2024
Response from M on Jan 25, 2024
Dear Janice,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities, room comfort
Great deal for short stay
Great place for the price. No frills comfortable place small rooms bathroom was clean room was ok as far as clean not great not terrible
Stayed 1 night in Jan 2024
Response from M on Jan 17, 2024
Dear Josh,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

6/10 Okay

Karen

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
We requested a king room but that wasn’t available. The heat/cool unit only blew cold air we tried to turn it off but it wouldn’t turn off.
Stayed 1 night in Jan 2024
Response from M on Jan 11, 2024
Dear Karen,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team