Desk, iron/ironing board, rollaway beds, free WiFi
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Reviews of Holiday Inn Express Hotel & Suites Warner Robins North West, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Warner Robins North West, an IHG Hotel
4020 Watson Boulevard, Warner Robins, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 306 out of 512 reviews" "
Rating 8 - Good. 122 out of 512 reviews" "
Rating 6 - Okay. 38 out of 512 reviews" "
Rating 4 - Poor. 21 out of 512 reviews" "
Rating 2 - Terrible. 25 out of 512 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I had reserved a queen suite with a pull out bed. Mistakenly I was given a two queen room. We couldn’t have what I had reserved. The ladies at the desk went out of their way to make it right for us.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & up to date! Room we stayed in was huge & breakfast was nice.
Stayed 1 night in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Susan, Robbinsville

Liked: Staff & service, property conditions & facilities
It’s a beautiful Motel
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Stayed 1 night in Feb 2024

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Brietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Amazing. It had a clean, comfortable room and an amazing breakfast in the morning. The staff was super sweet and accommodating. I will be staying there in the future
Stayed 1 night in Jan 2024

8/10 Good

Constance

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Sheila was absolutely amazing from the moment I checked in. She was professional, friendly and courteous. There was an issue with the cleanliness of the bathroom in the room and lack of linens. Sheila offered to change the room for us l, however after driving from Arkansas we were extremely tired to move all of our things out. There was a young man on shift that came and made sure we were taken care of. I forgot his name but he was really kind and sweet. Sheila provided the linens and all was okay for our one night stay.
Stayed 1 night in Jan 2024

8/10 Good

Phil

Disliked: Staff & service
Warner Robbins
Older hotel, but clean. Tammy W. at check and other lady was very friendly. We booked a room with a roll in shower through the site where we booked. One was not available, but we did get a room on the first floor, which was helpful. It was relatively quiet, except we could hear water running through the walls. Biggest complaint was the very rude and grumpy older lady working the breakfast bar. She should not be working in hospitality. You do not yell at guests! It is a very small tight breakfast area. The actual breakfast was good, even though her attitude wasn't. Also, we put the sign on the door while we were showering and getting dressed, however one of the house cleaning staff came knocking on the door, then you could hear him going down the hall knocking on doors. This was right at 9 a.m. even though checkout is at noon, but with a sign on the door, we should not have been in bothered! .
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dana

Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Shara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The only negative is the bed. The bed is VERY uncomfortable and hard.
Stayed 1 night in Nov 2023

8/10 Good

Jodi

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Rhasheda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a quick Thanksgiving holiday visit. Clean, and convenient location near plenty of stores and restaurants
Stayed 3 nights in Nov 2023

8/10 Good

Cleaon

Stayed 1 night in Nov 2023

8/10 Good

Hayden

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Josh

Stayed 2 nights in Nov 2023

8/10 Good

Quinton

Stayed 2 nights in Nov 2023

2/10 Terrible

Joshu

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Nov 2023

8/10 Good

Terrance

Liked: Staff & service, room comfort
The room was outdated and not very clean. Especially for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Oct 2023

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Stacey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
These rooms were not clean. The tub was stopped up and filling with water while trying to shower causing us to bathe in our own filth. There was hair on the bed. The carpet needed to be vacuumed. I will never stay at this hotel again. And they didn’t have free mini sample bottles of lotion to take home.
Stayed 1 night in Sep 2023

10/10 Excellent

Alvin L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

MELISSA, Cary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean, Staff was very friendly and helpful. Also parking was great, safe, and rooms were very quiet.
Stayed 1 night in Sep 2023

6/10 Okay

Lisabeth

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Erroll

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and the staff is very pleasant.
Stayed 1 night in Sep 2023

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
The room was very nice and the front desk was nice. But the house keepers were very loud and kept coming to open the door. They probably didn’t hear us when we said we didn’t need housekeeping.
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan, Tifton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintained, room is beautiful, very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

steven, Warner robins

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants and shopping
Stayed 1 night in Sep 2023

10/10 Excellent

Don

Stayed 1 night in Aug 2023

10/10 Excellent

Tim, Jasper

Business traveller, Travelled with partner
Liked: Amenities
One night business stay. Super friendly staff. Great breakfast and loved the noon checkout.
Stayed 1 night in Aug 2023

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
The hotel had not changed the bedding from the previous guest on our sofa bed and then while looking for bedding we found roaches in our room
Stayed 2 nights in Aug 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

OZGUR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice…
Stayed 1 night in Aug 2023

10/10 Excellent

Marquitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Evening check in lady was super friendly even said that she would allow us to go swimming before she closed it.
Stayed 1 night in Aug 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Lakia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that it was close to restaurants, shopping and the interstate. Property was clean as it is fairly new and far enough away from the busy areas on Watson Blvd. I felt safe, as I was traveling with my kids, and bed was comfortable. Would stay again!
Stayed 1 night in Jul 2023

8/10 Good

James

Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service
Very loud noise coming from vent above pool. Took a while to restock breakfast food. Big divot in mattress. BUT I told a cleaning person and I overheard maintenance people saying they were going to check our room. That was responsive! Noisy a/c. We couldn’t get the fan off all night. Earplugs helped.
Stayed 1 night in Jul 2023

10/10 Excellent

Wilbur

Stayed 1 night in Jul 2023

2/10 Terrible

Trevor

Stayed 1 night in Jul 2023