All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property was nice for the price. The continental breakfast was very good with hot food. My only concern was dark hallways - very dark with only lighting directly above room doors. The room itself was clean, but with limited electrical outlets and poor lighting.
Deborah
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Apr 12, 2024
Hi Deborah,Thank you for choosing to stay at our hotel and for taking the time to provide your feedback. We are glad to hear that you found our property to be nice, especially considering the price.We appreciate your positive comments about our continental breakfast. It's great to know that you enjoyed the hot food options. We strive to provide a satisfying breakfast experience for our guests, and we are delighted that we met your expectations in that regard.We understand your concerns about the dark hallways. Our team will take note of this feedback and explore ways to improve the lighting in those areas. Thank you for bringing it to our attention.We are pleased to hear that your room was clean. Maintaining cleanliness is a priority for us, and we appreciate your recognition of our efforts. We apologize for any inconvenience you experienced due to limited electrical outlets and poor lighting in the room. Your feedback is valuable to us, and we will take it into consideration as we plan future improvements to enhance the overall guest experience.Once again, we appreciate your feedback and thank you for choosing our hotel. If there is anything else we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back on your next visit.
Check in was easy. Got right to our clean room. Breakfast was decent.
Emily
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Emily,We are glad to hear that you had a smooth check-in experience and enjoyed your clean room. It's great to know you found the breakfast decent as well. Your feedback is valuable to us to maintain high standards of service for all our guests. We hope to welcome you back again in the future.
Large parking area. Breakfast got a little too weak and the tail end.
Larry
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Larry,We appreciate your feedback on our parking facilities. Should you have any further concerns about your breakfast experience, please don't hesitate to contact our management team directly.
8/10 Good
Frank
Mar 25, 2024
Frank
Stayed 1 night in Mar 2024
Response from Manager on Apr 15, 2024
Hello Frank, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
Hello Donald,We're delighted to hear you found our hotel clean and conveniently located. Your positive feedback is truly appreciated. If you have any further comments or suggestions, please feel free to reach out to us.
10/10 Excellent
Swaminathan
Mar 24, 2024
Swaminathan
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Apr 13, 2024
Hi Swaminathan,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
Hotel smells like the pool with moisture issues. Cigarette butts in the hallway ceiling vents, wrinkles in wallpaper in room and hallways, food particles on the couch and floor by bed in room.
Darren
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Darren, Thank you for sharing your feedback with us. We regret to learn of the aspects you found disappointing during your stay. Maintenance and cleanliness are top priorities for us, and we will address these concerns accordingly to enhance the guest experience. We appreciate your valuable input as it helps us improve our services for all future guests.
I have a great visit this time at the hotel. Last year my bedding was dirty when I arrived at the site.
Gregory
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 15, 2024
Hi Gregory,Thank you for providing feedback about your recent visit to our hotel. We are delighted to hear that you had a great experience this time.We apologize for any inconvenience you experienced during your previous stay when you found the bedding to be dirty upon your arrival. We understand the importance of cleanliness and the impact it has on our guests' comfort. Please rest assured that we take your feedback seriously, and we have taken steps to address the issue with our housekeeping team. We are committed to providing clean and well-maintained accommodations for all our guests.We appreciate your continued patronage and hope that you will consider staying with us again in the future. Thank you again for your feedback, and we look forward to welcoming you back.
Response from Guest Relations Management on Feb 20, 2024
Hi Alexis,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that your overall experience was good. However, we apologize for any inconvenience caused by the lack of attentiveness from our breakfast attendant.We understand that attentive service is essential, especially during breakfast when guests rely on staff to ensure a smooth and enjoyable dining experience. We will address this issue with our team to ensure that all staff members are providing the level of service our guests expect and deserve.Your feedback is valuable to us as we strive to continually improve our services. We appreciate your patronage and hope to have the opportunity to welcome you back for a more attentive and enjoyable experience in the future.
Response from Guest Relations Management on Jan 25, 2024
Hi Elaine,Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
Response from Guest Relations Management on Jan 23, 2024
Hi Barbara,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Excellent
Alan
Jan 11, 2024
Alan
Stayed 2 nights in Jan 2024
Response from Guest Relations Management on Feb 1, 2024
Hi Alan,Thank you for your positive feedback. We are thrilled to hear that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
Response from Guest Relations Management on Jan 12, 2024
Hi Michael,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
The beds are wonderful and overall the hotel is fine. The breakfast didn’t have many options and was just so so. The area has a lot of restaurants to choose from.
Verified traveller
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the beds to be wonderful during your stay. We appreciate your comments regarding the breakfast options and will take them into consideration for future improvements. It's great to know that you enjoyed the hotel's location with its proximity to various dining options. We hope to welcome you back in the future for an even better experience.
8/10 Good
Therese, Tulsa
Jan 5, 2024
The comforter bedding was too light that it was still cold in the room even if the thermostat was at 78 deg.
Therese
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Therese, Thank you for bringing this to our attention. We apologize for any discomfort you experienced during your stay. Our team will ensure that your feedback is shared with the appropriate department for further review. We appreciate your valuable input and hope to welcome you back for an improved experience.
We stay here a couple times a year when we are on our trip from Ohio to Florida . Always a great place to stay.
Pat
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Pat,Thank you for choosing our hotel for your frequent stays during your travels. We truly appreciate your loyalty and continued support. It's wonderful to hear that you consistently have a great experience with us. We look forward to welcoming you back on your next trip from Ohio to Florida.
Hello John,Thank you for taking the time to share your feedback with us. We regret to learn of the issues you experienced during your stay and apologize for any inconvenience caused. We appreciate your valuable input, which will help us improve our services. If you have any further concerns, please reach out to our management team directly.
Hello Ralph,Thank you for staying with us! We appreciate your support and are glad you had a positive experience. If there is anything more we can do for you in the future, please don't hesitate to let us know. We hope to welcome you back soon!
Hello Paul,Thank you for choosing our hotel for your recent stay. We're glad to hear that our location and rates met your needs. We appreciate your feedback and hope to welcome you back in the future.
6/10 Okay
Crystal
Travelled with family
Dec 29, 2023
Liked: Staff & service
Disliked: Cleanliness
I did t like cob webs and food on the floor in our room, or the fact that our room was opened before we used our key.
Crystal
Stayed 1 night in Dec 2023
Response from g on Dec 29, 2023
Hi Crystal,Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We sincerely apologize for the cleanliness issues you encountered in your room, including cobwebs and food on the floor. This is not indicative of our usual standards, and we deeply regret that we fell short in providing you with a clean and comfortable environment.We take cleanliness seriously, and we will address these concerns with our housekeeping team to ensure that such oversights do not happen again in the future. We will reinforce our cleaning procedures and conduct thorough inspections to maintain the highest standards of cleanliness throughout our property.Regarding the issue with your room being opened before your arrival, we apologize for any confusion or concern caused. Our standard practice is to ensure that rooms are thoroughly cleaned and prepared before guests' arrival. We will review our procedures to prevent such occurrences in the future and ensure that our guests' privacy and security are maintained.Your feedback is invaluable to us, and we appreciate your patience and understanding. If there is anything else we can do to assist you or if you have any additional concerns, please do not hesitate to contact us directly. We value your business and hope to have the opportunity to provide you with a much-improved stay in the future.
Response from Guest Relations Management on Dec 30, 2023
Hi Stephen,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Excellent
Michael
Dec 27, 2023
Michael
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 29, 2023
Hi Micheal,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
Response from Guest Relations Management on Dec 27, 2023
Hi Benjamin,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
Response from Guest Relations Management on Dec 27, 2023
Hi Christine,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.
Response from Guest Relations Management on Dec 16, 2023
Hi Richard,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the location.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
Shower head was not right, holes in shower wall not clean , shower curtain was not mounted right only half of it. Night clert was not to nice I did not have my key to get back in the room and she made talk thur the glass door, not right, I was not trying to brake into the hotel, breakfast was a joke.
Verified traveller
Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate you bringing the shower head issue and shower wall cleanliness to our attention and will address them with our team. We apologize for any negative interaction you had with our night clerk and will use your feedback to improve our customer service. We apologize if breakfast did not meet your expectations and will take your comments into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.
Response from Guest Relations Management on Nov 29, 2023
Hi William, It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the location.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
8/10 Good
Mike
Nov 14, 2023
Mike
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 16, 2023
Hi Mike,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Excellent
ALEXANDER, Cave Spring
Nov 13, 2023
ALEXANDER
Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello ALEXANDER,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future.
Response from Guest Relations Management on Nov 10, 2023
Hi James,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay, especially the breakfast and the room.We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!
10/10 Excellent
Julia
Travelled with family
Nov 8, 2023
Liked: Cleanliness, amenities
Very nice
Julia
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 8, 2023
Hi Julia,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
Response from Guest Relations Management on Nov 7, 2023
Hi Donald,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
Response from Guest Relations Management on Nov 5, 2023
Hi Dennis, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
10/10 Excellent
Raymond
Travelled with family
Nov 2, 2023
Liked: Cleanliness, staff & service, amenities
Great staff
Raymond
Stayed 1 night in Nov 2023
Response from Manager on Nov 4, 2023
Hello Raymond,Thank you for your feedback regarding our staff. We pride ourselves on providing exceptional service and it's great to hear that our team left a positive impression on you during your stay. We hope to welcome you back in the future for another enjoyable experience.
10/10 Excellent
Kevia
Travelled with group
Oct 29, 2023
It was very comfortable and fun and I enjoyed my stay
Kevia
Stayed 3 nights in Oct 2023
Response from Guest Relations Management on Oct 30, 2023
Hi Kevia, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
Our stay was pleasant. Hotel staff was nice.
Hotel room over all nice, but room needed a little more deep cleaning in the bathroom.
Joseph M
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 26, 2023
Hi Joseph, We value the time you took to share your impressions of your stay at our hotel.We want to provide every guest with a warm and welcoming experience, and we are delighted that this goal was achieved. We are happy to learn that you had a good stay and that you thought the accommodations were comfortable and pleasant.Thank you for your feedback on the bathroom needing a more thorough cleaning. We would like to assure you that we take cleanliness very seriously, and we have taken steps to address the issues that have led to your negative experience. We shall pass on this comment to our cleaning staff.Given that we are always looking for ways to improve the hotel experience for our guests, your feedback will help us to recognize our strengths and address our areas for improvement.Thank you for sharing this review and we look forward to seeing you again!
6/10 Okay
James
Travelled with family
Oct 23, 2023
Liked: Staff & service
Drove into the hotel and the entrance was block and there was a 10 foot hole at the entrance. Had to drive around to the back.
Also, checked in and the shower in the room was a handicap shower and we are not handicaped. A/ C in the room was very noisey.
James
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 23, 2023
Hi James, Thank you for this feedback.We sincerely apologize for the inconvenience you encountered when driving to the property. We will address this issue with the management.We are also sorry for the room that was given to you and its issue with the AC. That should not have been the case and we regret that this was what you experienced. Thank you for informing us and we will check this incident with our front desk staff and the AC with our maintenance.We value your feedback and will use it as an opportunity to improve our service and prevent similar incidents from occurring in the future. We hope that you will give us another chance to provide you with the excellent service that you deserve on your next visit.
Response from Guest Relations Management on Oct 23, 2023
Hi Sebastian, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
8/10 Good
Gregory
Oct 20, 2023
Gregory
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Nov 10, 2023
Hi Gregory,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed most aspects of your stay. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
Good stay. Good rest. Clean room. Back on the road next morning feeling refreshed. Breakfast was so-so, had better but also have had worse.
John
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello John,Thank you for your feedback! We're glad to hear that you had a good stay and enjoyed a clean room. We appreciate your comments about breakfast and will take them into consideration for future improvements. Safe travels!
10/10 Excellent
John L
Oct 18, 2023
John L
Stayed 1 night in Oct 2023
Response from Manager on Oct 21, 2023
Hello John L,Thank you for your glowing review! We are thrilled to exceed your expectations and look forward to welcoming you back soon.
Response from Guest Relations Management on Oct 13, 2023
Hi Marsha, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating and feedback will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
Response from Guest Relations Management on Oct 10, 2023
Hi Jennifer, It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the breakfast.We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have been an important part of your travel convenience. We look forward to seeing you again!
The staff is extremely friendly and the property was kept clean.
Lauren
Stayed 3 nights in Sep 2023
Response from Guest Relations Management on Oct 2, 2023
Hi Lauren, Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay, especially the service of the staff.Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.
6/10 Okay
JOANNE
Travelled with partner
Sep 28, 2023
The young lady at the reception desk needs some training. She lives sitting there on her phone. If you ask a question she has no idea. Ask about good restaurant and she had no ideas. Breakfast eggs were gone, no coffee, , etc.. but she was sitting up there in her phone. Our room was clean, sink was clogged and shower ceiling was a mess. Won’t be back.
JOANNE
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello JOANNE,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
Location was good. Close to our route and close to restaurants.
Brenda
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Brenda,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our location. We hope to see you again in the future.
10/10 Excellent
Simba
Sep 27, 2023
Simba
Stayed 2 nights in Sep 2023
Response from Manager on Sep 30, 2023
Hello Simba,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
Response from Guest Relations Management on Sep 27, 2023
Hi Brad, It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!
6/10 Okay
Jeremiah
Travelled with family, Travelled with partner
Sep 22, 2023
Liked: Staff & service
Wasn’t super clean. Big sinkhole at the entrance. Blocked it with cones. Overall pretty rundown property and they reused the sleeve that you are given your key cards in, but shrink wrapped the apples. Don’t understand the cleanliness decisions
Jeremiah
Stayed 1 night in Sep 2023
Response from Manager on Sep 24, 2023
Hello Jeremiah,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.
Response from Guest Relations Management on Sep 19, 2023
Hi Douglas, We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.