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Casa Nostra Motel Mackay

4.0 star property
Motel with free parking, near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Reception
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Laundry room
Family Room, Non Smoking, Kitchenette
Standard Room, Non Smoking | Living area
Near Mackay Enertainment and Convention Centre, Casa Nostra Motel Mackay is a haven with modern amenities. Unwind in the garden or by the outdoor pool, where you can soak up the sun on loungers under umbrellas. With laundry facilities, conference space, and free WiFi waiting for you.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Pillowtop bed
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the area

Located in West Mackay, a neighborhood in Mackay, Casa Nostra Motel Mackay is in a shopping district and near the beach. The area's natural beauty can be seen at Mackay Regional Botanic Gardens and Harrup Park, while Bluewater Lagoon and Mackay Leisure Centre are popular area attractions. Mackay Enertainment and Convention Centre and Caneland Central are two other places to visit that come recommended. Kayaking and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain climbing and mountain biking nearby.
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Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 1.3 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.5 km
  • Mackay Base Hospital - 3 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Jamaica Blue - ‬3 min drive
  • ‪KFC - ‬1 min walk
  • ‪Austral Hotel - ‬18 min walk
  • ‪Hungry Jack's - ‬19 min walk
  • ‪The Coffee Club - ‬20 min walk

About this property

Casa Nostra Motel Mackay

Upscale motel remodeled in 2019 and located near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Caneland Central, Casa Nostra Motel Mackay provides a garden, laundry facilities, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Access to a nearby health club, express check-out, and outdoor furniture
  • Tour/ticket assistance, smoke-free premises, and luggage storage
Room features
All guestrooms at Casa Nostra Motel Mackay include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Shared bathrooms with showers and free toiletries
  • 55-cm Smart TVs with streaming services and premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 30 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 1 floor
  • Renovated entire property - March 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Casa Nostra Motel Mackay?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Casa Nostra Motel Mackay on Aug 24, 2025 start from CA $103.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Nostra Motel Mackay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nostra Motel Mackay?

Self parking is free at this property.

What time is check-in at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Casa Nostra Motel Mackay?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Casa Nostra Motel Mackay located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Enertainment and Convention Centre, Caneland Central, and Bluewater Lagoon. Mackay Regional Botanic Gardens and Mackay Base Hospital are also within 2 mi (3 km).

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Casa Nostra Motel Mackay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 104 reviews
Rating 8 - Good. 18 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 5 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite peoperty
Stayed 1 night in May 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 1 night in May 2025

6/10 Okay

Kerryn

Liked: Staff & service
Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Disliked: Cleanliness, amenities
Dirty fridge
Stayed 1 night in Jun 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Property conditions & facilities
Very ordinary motel would have liked option of food
Stayed 1 night in Jan 2025

4/10 Poor

Stephen

Disliked: Cleanliness
The room has been refurbished but not clean. Bun found in the microwave from previous guests. Under the bed was filthy. Maggots coming out of the large rubbish bin along side the building.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Stayed 1 night in Apr 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower…. Probably will never stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tekee

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well set up for a one night stay
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
Stayed 1 night in Jul 2022

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and tidy for a quick overnight on our way north.
Stayed 1 night in Aug 2022

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful at reception. Great bed and facilities and very clean
Stayed 2 nights in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night’s sleep in a comfy bed. Thanks!
Stayed 2 nights in Aug 2022

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Adequate for the price charged! No complaints!
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a very busy road.
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was made to feel very welcome.I used all the amenties that were available.
Stayed 4 nights in Mar 2021

6/10 Okay

Leanne

Liked: Cleanliness
Property ok staff on duty very ordinary
Stayed 1 night in Apr 2023

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instant hot water, everything worked efficiently, updated interior. Room not serviced daily.
Stayed 4 nights in Sep 2022

4/10 Poor

Richard

Very noisey place , also insects like ants etc through the room .
Stayed 2 nights in Sep 2023

2/10 Terrible

David

Disliked: Amenities
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

2/10 Terrible

Zachary

Disliked: Amenities
I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)