Dear Valued guest, Thank you for sharing your review with us! We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear TK, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Gaby, Thank you for your gracious comments. Our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We look forward to welcoming you again in the near future. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Blake, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Valued Guest, Thank you for taking the time to post a review following your stay with us. We are very sorry to hear that your stay was a disappointment, especially as you had chosen to stay with us remembering our excellent service. The experience you mentioned is certainly not the level of service that we strive to deliver and indeed our brand is known for. We look forward for the opportunity to regain your trust in our service in your next visit. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

尊敬的Kenneth, 我們很高興 閣下喜歡永利澳門的訂製品。 我們搜羅全球最頂級的材料製作一系列專屬於永利澳門的用品。在挑選的過程中，我們從各方面考慮如何令客人舒適的同時盡顯奢華。我們很高興 閣下對我們力求與眾不同的服務感到滿意。 我們期待在不久的將來能為 閣下帶來又一次難忘之旅。 此致， 鄭偉源 酒店營運高級副總裁 敬上

Dear Valued guest, Thank you for your gracious comments. We look forward to welcoming you again very soon! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Valued guest, Thank you for sharing your review with us! We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the Wynn legacy of excellence. We hope to welcome you back for another stay in the very near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Troy, Thank you for taking the time to post a review following your stay with us. It was most kind of you to have shared your comments with us since part of our success depends on feedback from our guests, enabling us to continue to enhance our legendary standards of service. We very much hope you would consider coming back to enjoy our sincere hospitability again in the future. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Valued guest, Thank you for your gracious comments. At Wynn Macau, our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We look forward to welcoming you again in the near future. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Mona, Thank you for your gracious comments. All our team members are carefully chosen and appointed, as we believe that “people make people happy”. Thank you for seeing something special in us. We are glad that we have become the reason for you to return for your next visit. Thank you for your compliments! Your sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. At Wynn Macau, we believe that “people make people happy”. Our ultimate goal is to deliver a sincere, personalized service and make your stay a remarkable one. We are glad to read of the high attention to detail and the attentiveness of our team members and, more, specifically our Housekeeping Team, In-Room Dining Team and Spa Team! It gives me great pleasure to know how Front Office Service Agent - Ran Ng was of such great help and delivered great customer service. Your satisfaction is always a motivation for us and definitely the key to our success. Our team and I look forward to having the opportunity of creating more memorable moments for you in the near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear Joseph, Thank you for your gracious comments. At Wynn Macau, our mission is to create a luxurious and personalized stay for our guests, an experience which is memorable and one-of-a-kind, not something that has been checked off a list. We are glad that you felt special and well taken care of during your stay with us. We look forward to welcoming you again in the near future. Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear valued guest, Thank you for taking the time to post a review following your stay with us. We are sorry that the shuttle bus service did not meet your expectations. Your feedback motivates us to constantly review and improve the services that we provide. We would like to welcome you to Wynn Macau and experience the shuttle bus service that matches our standards in the near future! Yours sincerely, Clive Cheng Senior Vice President - Hotel Operations

Dear bobbyherns, Thank you for your gracious comments. It was a joy reading your review of Wynn Macau. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. Your comments have been shared with our team and they are very grateful for your kind words. We sincerely appreciate your endorsement of Wynn Macau and look forward to welcoming you again in the future. Yours sincerely, Clive Cheng Vice President – Hotel Operations

Dear Yui Fung, Thank you for taking the time to post a review following your stay with us. All of us at Wynn Macau take pride in providing our guests with the highest standards in hospitality. We look forward to hearing our guests’ comments in order that we may continue to maintain our high level of service that our guest have come to expect and we have noted your comments about tidiness of room. We have immediately shared it to related department for their reviews and improvement. We sincerely hope to have the opportunity to create another memorable stay on your next visit. Yours sincerely, Hotel Operations Wynn Macau

Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. We sincerely hope to have the opportunity to create another memorable stay on your next visit. Yours sincerely, Hotel Operations Wynn Macau

Dear Kelly, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. We sincerely hope to have the opportunity to create another memorable stay on your next visit. Yours sincerely, Hotel Operations Wynn Macau

Dear Andrew, Thank you for your review. It is very delightful to hear that you enjoyed your stay with us as well as your meal at II Teatro. We have noted your comments about the disappointment you experienced with In-Room Dining. Please accept our sincere apologies for this shortcoming and our assurance that we will take the necessary actions to improve in this area. We appreciate your patronage and look forward to welcoming you back to the Resort on your next visit. Yours sincerely, Hotel Operations Wynn Macau

Dear value guest, Thank you for your rating and we look forward to see you again in the near future. Yours sincerely, Hotel Sales Manager

Dear Zach, Thank you for choosing Wynn Macau. We are glad to hear that you are happy with your stay and we hope to see you again in the near future! Yours Sincerely, Hotel Sales Manager

Dear mehdy, Thank you for your rating. We are delighted to hear that you enjoy your stay with us and we look forward to see you again in the near future. Yours Sincerely, Hotel Sales Manager

Dear Adi, Thank you for your gracious comment. We are delighted to hear that you enjoy your stay with us and we hope to see you again in the near future! Yours Sincerely,

Dear value guest, Thank you for your comment. We are glad to hear that you enjoy your stay with us. Your value feedback can help us to improve and provide better services. We look forward to see you again in your next visit! Yours sincerely, Hotel Sales Manager

Dear value guest, Thank you for your comment. We are delighted to hear that you enjoy your stay with us. Our hotel strive to make our guests happy. Thank you again for choosing Wynn and we look forward to see you again in the near future! Yours sincerely,

Dear value guest, Thank you for your comment. We are glad to hear that you enjoy your stay with us. Your value feedback can help us to improve and provide better services. Thank you again for choosing Wynn Macau and we look forward to see you again in your next visit! Yours sincerely, Hotel Sales Manager

Dear value guest, Thank you for your comment. We are glad to hear that you enjoy your stay at Wynn Macau. We look forward to welcome you again in your next visit! Yours Sincerely,

Thank you for choosing Wynn Macau and we hope you enjoy staying at our hotel!