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Get an overview of this hotel4.5-star family-friendly hotel near Cotai Strip

Location

This family-friendly Cotai hotel is located on the Strip, within 1 mi (2 km) of Sands Cotai Central and Cotai Strip. Macau Olympic Complex is 1.5 mi (2.4 km) away.

Hotel Features

This hotel features 3 restaurants, 3 outdoor pools, and a full-service spa. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Additionally, a casino, 2 poolside bars, and a 24-hour fitness center are onsite.

Room Amenities

All 4001 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and LCD TVs.

Sheraton Grand Macao Hotel, Cotai Central

Hotel Amenities

Hotel Amenities

Sheraton Grand Macao Hotel, Cotai Central features a full-service spa, 3 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measuring 267827 square feet (24891 square meters) include a conference center. This luxury hotel also offers a casino, a children's pool, and spa services. A roundtrip airport shuttle at scheduled times and a casino shuttle are complimentary for guests. Parking is available onsite for a surcharge.

Sheraton Grand Macao Hotel, Cotai Central has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Free airport transportation 
  • Total number of rooms - 4001 
  • Number of floors - 41 
  • ATM/banking 
  • Bar/lounge 
  • Number of poolside bars - 2 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Casino 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free casino shuttle 
  • Free ferry terminal shuttle 
  • Free shopping center shuttle 
  • Hair salon 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Computer station 
  • Number of outdoor pools - 3 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 13 
  • Multilingual staff 
  • Valet parking (surcharge) 
  • Garden 
  • Porter/bellhop 
  • Luggage storage 
  • Conference space size (meters) - 24891 
  • Number of meeting rooms - 13 
  • Year Built 2012 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Conference space size (feet) - 267827 
  • Pool cabanas (surcharge) 
  • Pool sun loungers 
  • Conference center 
  • Self parking (surcharge) 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Steam room 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • In-room safe (laptop compatible) 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Feast - World Flavor - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

  • Golfing nearby 

Spa Services

Shine has 15 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

  • Number of treatment rooms 15 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MOP 275 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MOP 208 for adults and MOP 104 for children (approximately)
  • Self parking fee: MOP 180 per day
  • Valet parking fee: MOP 300 per day
  • Rollaway bed fee: MOP 275 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Sheraton Macao
  • Macao Sheraton
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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