Featured Image Lobby Lobby Lobby Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Area In-Room Amenity Bathroom Deep Soaking Bathtub Outdoor Pool Outdoor Pool Gym Spa Reception Treatment Room Massage Dining Dining Dining Dining Dining Dining Dining Dining Dining Dining Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Hotel Lounge Hotel Interior Hotel Interior Hallway Interior Detail Hotel Front - Evening/Night
1/44 Featured Image
Show more photos

Get an overview of this hotel5-star family-friendly hotel near University of Macau

Location

This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of The Grand Canal Shoppes and Cotai Strip. University of Macau and Macau Olympic Complex are also within 2 mi (3 km).

Hotel Features

This hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free casino shuttle. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite.

Room Amenities

All 791 rooms boast deep soaking tubs and offer free WiFi and living rooms. Free wired Internet and sitting areas are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hyatt Macau features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a casino, a children's pool, and a nightclub. A roundtrip airport shuttle at scheduled times, an area shuttle, and a casino shuttle are complimentary for guests. Onsite self parking is complimentary.

Grand Hyatt Macau has designated areas for smoking.

  • Poolside bar 
  • Coffee/tea in lobby 
  • Snack bar/deli 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Free airport transportation 
  • Arcade/game room 
  • Total number of rooms - 791 
  • Number of floors - 32 
  • ATM/banking 
  • Number of bars/lounges - 3 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Free casino shuttle 
  • Free ferry terminal shuttle 
  • Hair salon 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Designated smoking areas (fines apply) 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 10 
  • Nightclub 
  • Rooftop terrace 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 8000 
  • Number of meeting rooms - 8 
  • Outdoor tennis court 
  • Free self parking 
  • Year Built 5 
  • Free area shuttle 
  • Number of restaurants - 2 
  • Conference space size (feet) - 86112 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 
  • Free WiFi 
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Separate living room  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Area shuttle (complimentary)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  
Show more

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Room service (24 hours) 
  • Pay movies 
  • Separate sitting area 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Separate living room 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 
  • Espresso maker 
Show all room amenities

Where to Eat

Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Mezza9 Macau - Overlooking the pool, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Lobby Lounge - This cafe specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

24-hour room service is available.

Show dining options

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a steam room, and a 24-hour fitness center.

Spa Services

Isala Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Deep tissue massage 
  • Steam room in spa 
  • Number of treatment rooms 15 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 
Show spa details

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Braille or raised signage 
  • Accessible parking 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MOP 273 and MOP 920 per person (approximately)
  • Airport shuttle fee: MOP 400 per vehicle (roundtrip)
  • Rollaway bed fee: MOP 575 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?