Title: Novotel Maastricht (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Maastricht Travelers unwind with sun loungers and pool umbrellas at this relaxing retreat, while convenient bike rentals make exploring nearby attractions effortless ## Photo gallery for Novotel Maastricht ![Exterior - Novotel Maastricht (Maastricht)](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/ddb836bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Novotel Maastricht (Maastricht)](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/9fabe8cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; pool views - Novotel Maastricht (Maastricht)](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/8de91b5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Maastricht (Maastricht)](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/2fd08853.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Maastricht (Maastricht)](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/06522234.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Scharn, Novotel Maastricht provides a peaceful retreat. Guests cool off in the pool or enjoy the garden grounds. The property features an arcade/game room for entertainment, practical dry cleaning/laundry services, and high-speed WiFi throughout. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Parking available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, 1 Double Bed, Garden View ![Deluxe Room, 1 Double Bed, Garden View](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/88ba978b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Garden View 8.0 Very good 4 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Eco-friendly toiletries Private bathroom Bathrobes Hair dryer - Garden view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/255bf8c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed 8.8 Excellent 6 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Private bathroom Eco-friendly toiletries Coffee/tea maker - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room, 1 Double Bed with Sofa bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/255bf8c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed with Sofa bed 8.8 Excellent 26 reviews ### Highlights Separate sitting area Heating Free cribs/infant beds Refrigerator TV Separate bedroom Sofa bed - double Blackout drapes/curtains - Garden view - 258 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Standard Double Room, 1 Double Bed ![Standard Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/30000/21100/21029/6eab5c11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Heating Free cribs/infant beds Refrigerator TV Blackout drapes/curtains Separate bedroom Hair dryer Private bathroom - Garden view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMaastricht-Hotels-Novotel-Maastricht.h21029.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMaastricht-Hotels-Novotel-Maastricht.h21029.Hotel-Information) ## About the area Located in Scharn neighborhood, Novotel Maastricht is connected to the convention center. Market and Valkenburg Christmas Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoge Kempen National Park and Negenoord-Kerkeweerd Nature Reserve. Traveling with kids? Consider Natural History Museum, or check out an event or a game at De Geusselt Stadium. Take an opportunity to explore the area for outdoor excitement like cave exploring. [Visit our Maastricht travel guide](https://www.expedia.ca/Maastricht.dx6047192) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.84513%2C5.71871&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dlQmPaYsBQ41Zm19QQ6M1m9_fv8=) Sibemaweg 10, Maastricht, 6227 AH ### What's nearby - ![Bonnefanten Museum featuring street scenes](https://images.trvl-media.com/place/6113548/c1c47268-876d-43cb-9e10-bb407400c745.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bonnefanten Museum 17 min walk \- 1.4 km - ![Market which includes heritage elements, heritage architecture and a square or plaza](https://images.trvl-media.com/place/6113536/43df6d33-d0ec-482e-a180-dbea5990e96b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Market 7 min drive \- 4.0 km - ![Vrijthof featuring heritage elements, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6113560/c62071b8-3893-4ada-b44f-4e4a53d30555.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Vrijthof 7 min drive \- 3.3 km - Mecc Maastricht 14 min walk \- 1.2 km - Maastricht Exhibition and Congress Centre 14 min walk \- 1.2 km ### Getting around - Maastricht Randwyck Station 14 min walk - Maastricht (MST-Maastricht - Aachen) 11 min drive ### Restaurants - Kebap XL 15 min walk - Ontbijtzaal - Van der Valk Hotel 5 min walk - Hotel NH Maastricht 16 min walk - Blanche Dael 9 min walk - Farèn 12 min walk ## About this property ### Novotel Maastricht Luxury family-friendly hotel near Vrijthof You can look forward to a terrace, a garden, and a playground at Novotel Maastricht. The on-site restaurant, Restaurant Winners, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services. Additional perks include: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, 8 meeting rooms, and a banquet hall - Tour/ticket assistance, multilingual staff, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 94 rooms include comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and safes. More amenities include: - Baby monitors and free infant beds - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hair dryers - TVs with cable channels - Electric kettles, heating, and limited housekeeping ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/25000000/24390000/24388900/24388882/8f720a59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### easyHotel Maastricht City Centre Maastricht-Centre Urban District - Pet friendly - Free WiFi - Air conditioning - 24/7 front desk 8.4 Very good 623 reviews CA $72 CA $102 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=24388882&PinnedHotelID=24388882&HadPinnedHotel=true®ionId=-1&adults=2) ![Cocktail bar](https://images.trvl-media.com/lodging/1000000/30000/20600/20548/f865fbcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Maastricht Randwijck - Pet friendly - Free WiFi - Restaurant - Gym 8.4 Very good 967 reviews CA $106 CA $150 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=20548&PinnedHotelID=20548&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 21 per person)](https://images.trvl-media.com/lodging/1000000/90000/81000/80910/08088617.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garner Hotel Maastricht by IHG Wittevrouwenveld - Pet friendly - Free WiFi - Restaurant - Breakfast available 8.4 Very good 77 reviews CA $79 CA $133 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=80910&PinnedHotelID=80910&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/8300/8254/62753edd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Boutique Hotel Maastricht City Center Maastricht-Centre Urban District - Free WiFi - Gym - Breakfast available - Laundry 8.4 Very good 1,000 reviews CA $87 CA $127 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=8254&PinnedHotelID=8254&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine](https://images.trvl-media.com/lodging/1000000/190000/182700/182657/415485e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Maastricht by IHG Maastricht-Centre Urban District - Spa - Pet friendly - Free WiFi - Restaurant 8.2 Very good 976 reviews CA $130 CA $219 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=182657&PinnedHotelID=182657&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/12000000/11290000/11281900/11281824/dce34029.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaboom Maastricht Maastricht-Centre Urban District - Free WiFi - Air conditioning - Breakfast available - Laundry 8.6 Excellent 696 reviews CA $104 CA $153 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=11281824&PinnedHotelID=11281824&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19120000/19114500/19114449/47b1cbf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Social Hub Maastricht Maastricht-Centre Urban District - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 668 reviews CA $89 CA $130 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=19114449&PinnedHotelID=19114449&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1550000/1542800/1542770/ed56e00e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel de la Bourse Maastricht-Centre Urban District - Free WiFi - Restaurant - Breakfast available - Bar 8.0 Very good 193 reviews CA $84 CA $117 total includes taxes & fees Feb 17 - Feb 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=1542770&PinnedHotelID=1542770&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 22.5 per person)](https://images.trvl-media.com/lodging/16000000/15470000/15464700/15464643/159665ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MABI City Centre Maastricht-Centre Urban District - Free WiFi - Air conditioning - Breakfast available - Business services 8.8 Excellent 367 reviews CA $123 CA $176 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=15464643&PinnedHotelID=15464643&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4130000/4127000/4126978/cc5a09fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boutique Hotel Grote Gracht Maastricht-Centre Urban District - Pet friendly - Free WiFi - Breakfast available - Room service 8.0 Very good 551 reviews CA $89 CA $126 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4126978&PinnedHotelID=4126978&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=21029&PinnedHotelID=21029&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21029,24388882,20548,80910,8254) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - Self parking on site (EUR 14 per night) - RV/bus/truck parking (surcharge) on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Restaurant Winners ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Playground - Seasonal outdoor pool ### Family friendly - Arcade/game room - Baby monitor - Children's games - Children's pool - In-room crib - Laundry facilities - Playground - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 1,940 square feet of conference space - 8 meeting rooms - Business center - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Elevator (68 inch wide door) - Valet for wheelchair-equipped vehicles - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (30 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 4 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1988 - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:30 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 25.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per stay - A tax is imposed by the city: EUR 6.75 per person, per night - Service fee: EUR 3 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 25.00 per person - Self parking fee: EUR 14.00 per night - Pet fee: EUR 25.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit ### We should mention The seasonal pool will be open from May to October Pool access available from 9 AM to 9 PM A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars. ### Property is also known as Hotel Novotel Maastricht Novotel Maastricht Hotel Novotel Maastricht Maastricht Novotel Novotel Maastricht Hotel Novotel Maastricht Maastricht Novotel Maastricht Hotel Maastricht ## Frequently asked questions ### Does Novotel Maastricht have a pool? ### How much does it cost to stay at Novotel Maastricht? ### Is Novotel Maastricht pet-friendly? ### How much is parking? ### What time is check-in at Novotel Maastricht? ### What time is check-out at Novotel Maastricht? ### Where is Novotel Maastricht located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Maastricht Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 296 8 - Good 438 6 - Okay 102 4 - Poor 20 2 - Terrible 17 ## Reviews ### 8/10 Good #### Beverly Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly service, peaceful stay ##### Beverly Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Theresa May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice location, friendly staff, excellent breakfast and clean ##### Theresa Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul May 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel ##### Paul Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jeroen Mar 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with excellent service ##### Jeroen Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carl Apr 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Reception staff was fabulous. Welcoming, friendly and very helpful. Hotel was in a great location from the city, only a 30 minute safe and pleasant walk. ##### Carl Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Graham Aug 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A lovely family hotel with excellent staff and a very nice outdoor pool. ##### Graham Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Florin Jan 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly. The restaurant was a 7 out of 10 ##### Florin Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Brendan May 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were GREAT. Reception, Breakfast, cleaning. There is a pool but we didn’t have time, nor the gym. About €13 Uber from town. Interior isn’t modern. It was a good family stay. ##### Brendan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Colin Dec 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed for 3 nights very comfortable. Good breakfast. Staff were outstanding so friendly and helpful. Room was great. Some areas of hotel are a bit tired but not a problem. We would definitely stay again ##### Colin Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Sumaya Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht ##### Sumaya Stayed 2 nights in Oct 2023 ### 8/10 Good #### Sumaya Aug 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht ##### Sumaya Stayed 7 nights in Aug 2023 ### 8/10 Good #### Vlad Feb 17, 2025 Liked: Cleanliness, staff & service, amenities Relatively clean. Beds could be better and the window only partially opens. ##### Vlad Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jennifer Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stop over Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine! ##### Jennifer Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Nicholas Jul 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly and helpful Staff. Playground could do with some refreshment. ##### Nicholas Stayed 1 night in Jul 2024 ### 6/10 Okay #### Evert Sep 19, 2023 Liked: Cleanliness, staff & service This is a typical Novotel, slightly dated and tired, dressed concrete look. The kind of hotel one only uses to sleep and have breakfast. If these are the only benefits you’re after in a hotel, this offers quite ok value for your Euro. Staff is friendly and supportive ##### Evert Stayed 1 night in Sep 2023 ### 8/10 Good #### Peter de Sep 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free ##### Peter de Stayed 2 nights in Sep 2024 ### 8/10 Good #### Liz Aug 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, Good price, Great Service, Easy Parking For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something? ##### Liz Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Jen Jul 10, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst Novotel I’ve been! I booked this hotel late at 20.30 on our way to Amsterdam. We haven’t been in Maastricht before and chose to stay at this Novotel as we used to booked Accor/Ennismore in the past and the reviews seems to be ok. I’ve informed the front desk that we will arrive late at 23.15\. The front desk replied quick and reconfirmed the late arrival. The check-in went smooth, signed a liability form and paid the bill. The room however was not made for a family, double room superior with sofa bed for 2 small children. We were told to pull the sofa out and find the pillows in the room, only to find out that the sofa looks used from previous guests! Yuck! I complained but the late shift staff were not helpful at all. 3 women discussing in the back office and in the end I had to fix the sofa bed at 23.30 by myself carrying the duvets, pillows & backpack from the reception with 2 small children! The receptionist offered to assist though with carrying but I expected a finish made bed and sofa bed for 4 pax at the arrival. This is not acceptable from a 4 star hotel and not used from previous Novotel at all! Unfortunately this is the last time at a Novotel! P.S. Please throw or upcycle the bed sheets with holes. ![The ready made sofa bed for children after pulling down the sofa. ](https://a.travel-assets.com/ugc/hotel-reviews/6F274AFA8BE780F48F44870BAFF5D9F7ED11DAA11720592110724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D91436B11B21EB2E51CB4EFCAFB76B5B679305411720592110558.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/083F56BA80E99B5E0938D1E43EE2E655E0A4A50E1720592107958.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F5149387F1AFEB8446CAAF61887205173F81C96B1720592108464.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Samantha Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and food ##### Samantha Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dawn Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, fantastic location ##### Dawn Stayed 1 night in Jul 2025 ### 10/10 Excellent #### David Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff that were happy to help when needed. Pool was lovely given the hot temperatures. Access to hired bikes that we enjoyed using and seeing the beautiful Maastricht surroundings. ##### David Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Emilio Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast options. Even some American-specific options. Parking was all automated and gated. Very convenient which is not always the case in this part of the world. HVAC was quiet and efficient. Some older hotels have no A/C so this was nice. Great bed and bedding. ##### Emilio Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Kurt sand Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ❤️ ##### Kurt sand Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Bernie May 14, 2025 Liked: Cleanliness, property conditions & facilities Great hamburger! Pool could be warmer but very happy with my stay ##### Bernie Stayed 1 night in May 2025 ### 8/10 Good #### Jelle Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place for an overnight stay. 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