Family Room

Reviews of Kaboom Hotel Maastricht

3 out of 5
Kaboom Hotel Maastricht
Stationsplein 1, Maastricht

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 584 reviews" "
Rating 8 - Good. 239 out of 584 reviews" "
Rating 6 - Okay. 45 out of 584 reviews" "
Rating 4 - Poor. 13 out of 584 reviews" "
Rating 2 - Terrible. 10 out of 584 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Agaath, Barneveld

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lorelei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and whimsical room that made eco-friendly cool and fun! Loved the decor! Helpful staff!
Stayed 1 night in Dec 2023

8/10 Good

Birgitta

Stayed 4 nights in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good solid place to lay ones head for a night or two.
Stayed 1 night in Nov 2023

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from train station. Convenient walk to city central and local areas. Lovely 4 person room overlooking the streets. Great staff. Highly recommend!
Stayed 1 night in Sep 2023

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The decor is unique, fun and made my stay really enjoyable. I definitely recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous base to explore beautiful Maastricht
This is a great place to stay. Just across the road from the train station, a 10 minute walk into the town centre, brilliant staff, good facilities, really clean and well-maintained, good value for money. Highly recommended.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, very friendly and helpful staff, clean and environmentally conscious hotel. Would definitely stay again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent, super cute boutique hotel located right across the street from train station. Very friendly staff, comfortable beds, great pillows, super clean, and great prices. Love this place so much. Only issue was bath towels are thin / not the best, but that's ok, everything else was PERFECT!
Stayed 1 night in Jul 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The location perfect: Right across the street from the central train station, with plenty of retaurant and bars within a few minutes walking.
Stayed 4 nights in Jun 2023

10/10 Excellent

WISSAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
everything is good and location is excellent
Stayed 5 nights in Jun 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Catharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location as soon as you get off the train, bike rentals out the front door and walking distance to everything. Super friendly, helpful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Vinay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Aleid

Liked: Cleanliness, property conditions & facilities
Convenient to station, safe, clean.
Stayed 2 nights in Apr 2023

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my second stay at this hotel because the staff was very friendly and helpful, and the property is very conveniently located across the central station so you can drop off my luggage right away and go into the town even if you arrive before 3 pm check in time. A perfect location when you are traveling by train.
Stayed 1 night in Apr 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great concept, love striving for sustainability, and the staff is helpful. Incredibly small room and space outside shower, ok for solo traveling, can't imagine two people in there. Manageable for the price and never being in the room because the city has so much to offer.
Stayed 1 night in Apr 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

CHRISTAKIS, Nicosia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kiri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, quirky, environmentally savy a&affordable
This place is amazing! I have been staying in a place 3 x times as expensive and doesnt even match it. Its exactly what you expect size wise and more. Environmentally conscious, incredibly quirky and tech savy! Evem from the moment we walked in, they knew which language to speak and made sure we had all the info we needed. And checking in and out is a doddle on the computer system .. so if you dont want to talk to anyone you dont have to!
Roof top relaxation lounge
Hit the nail on the spot! Who needs a constant reminder of time!
Uber comfy bed
Brilliant!!!
Stayed 1 night in Sep 2022

10/10 Excellent

Michael Wolfdieter

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to all places of interest!
Stayed 2 nights in Aug 2022

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt welcomed and very comfortable asking any questions as from the check in. Amazing service!!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Christopher

Stayed 1 night in Aug 2022

4/10 Poor

Virginie, Lincoln

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room and breakfast was paid for before arriving. I arrived late but called them beforehand to let them know. When I showed up, my reserved (and paid) room was given away and I was required to pay €20 for a deluxe room I did not want in the first place. The outdoor “chill” area was locked and I was unable to go there after I checked in. The breakfast in the morning was limited to a time THEY told me at the time I checked in (only 8-9 was still available - I also prepaid the breakfast!) Breakfast was the worse continental breakfast I have ever had. I would never stay here anymore.
Stayed 1 night in Jul 2022

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location opposite the railway station.
Stayed 1 night in Jul 2022

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 9 nights in Jul 2022

10/10 Excellent

LYNNE

Stayed 2 nights in Jul 2022

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near the train station
Nice and comfortable hotel, friendly staff, welcome prosecco and chocolate. A great choice for reasonable money
Stayed 1 night in Jun 2022

10/10 Excellent

Hannah

Stayed 1 night in Feb 2022

8/10 Good

Rafael

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Gerry

Liked: Staff & service, room comfort
Probably not staying again
Definitely quirky. Not much headroom and a completely black and white decor was not my choice. Only real problem though was less than perfect cleaning.
Stayed 9 nights in Oct 2021

10/10 Excellent

Sean, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from the train station, cute property, friendly staff. We really enjoyed our stay here.
Stayed 3 nights in Oct 2021

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!!
The gal at the front desk was awesome!!! She was very friendly, helpful and infirmative. The room was a nice, clean and fun design.
Stayed 1 night in Jul 2021

6/10 Okay

Mireia

Disliked: Cleanliness
Meh.
There were stains on the ceiling of my room and the corridor smelled weird. The personnel was not especially nice, then again not rude. Just not very welcoming. Other than that, it's a nice hotel.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Ok hotel but didn’t blow me away.
OK hotel for the money but not spectacular. Lets start with the good news: the hotel location is great just opposite the central station. If you are a low budget traveler or a backpacker I am sure it’s fine. The style is quirky and semi artistic. Back to hotel basics: The room is for 4 people and the booking said 4 twin beds when in fact they were 4 single beds REALLY cramped together. The late check out was not free of charge (most hotel would grant you at least 1 hour extra free of charge), and the amount charged for late check out went up the next morning. The rate was OK but let’s realise this is not Amsterdam. Normally at check in the receptionists asks how many keys you want, we were given 1 key no questions asked. Ending in a high note: Great coffee place next door to the hotel!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Mar 2020
Response from Josine Vendrik, Hotel Manager on Mar 9, 2020
Dear Guest, We're sorry to read about your experience with Kaboom Hotel. Would you please be so kind to let us know what caused your rating? We would really appreciate your feedback so that we can do things better in the future. For now, have a great day!.Kind regards, Josine Vendrik, Hotel Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but very clean and comfortable. Staff was friendly and helpful. Would suggest anyone to stay here.
Stayed 1 night in Jan 2020
Response from Josine Vendrik, Hotel Manager on Jan 29, 2020
Dear Julie, Many thanks for reviewing your recent experience at our hotel. Your comfort and satisfaction are what we aim for so it is great for our team to know we were able to meet your expectations. Our team are readily available to assist in finding the room best suited for your requirements. Thanks for your recommendation! We look forward to welcoming you back in the future. Best regards, Josine Vendrik, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd stay at this property. It is right opposite the Railway Station, and only a short walk into town, so ideal for us. It is a very quirky hotel and the staff are really friendly and super helpful. We didn't know until this visit but it is a highly rated LBG hotel. That wasn't a consideration for us, but if it is to you it may be good to know. You can enter the coffee shop on one side, and the restaurant on the other side via a door using your room key. Very handy when the weather isn't so good. Both establishments are good too. This hotel is an all round winner for us.
Stayed 3 nights in Dec 2019
Response from Josine Vendrik, Hotel Manager on Dec 28, 2019
Dear Guest, Thank you for your kind review. We are delighted to know that you had an enjoyable experience and were pleased with our central location with nearby transport options was so handy for the plans you had. We are happy to welcome guests from all cultures and orientations and our team treat everyone with the same respect. We are delighted you found entering the next door food establishments without venturing outside so useful we aim to ensure our guests' stays are as comfortable as possible´. We look forward to welcoming you back again in the future. Happy holidays, Josine Vendrik, Hotel Manager

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, would stay again
Stayed 4 nights in Dec 2019
Response from Josine Vendrik, Hotel Manager on Dec 17, 2019
Dear Melanie, Thank you for such a positive review. We are delighted that you enjoyed so much of our hotel, especially our team's courteous and professional service. It would be a pleasure to have you return for another excellent experience. We hope your next stay is just around the corner. Best wishes for a happy holiday season. Josine Vendrik, Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Pochi, Valpolicella ripasso

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was freezing. Was OK but I won't be returning.
Stayed 2 nights in Nov 2019

10/10 Excellent

TRAVIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Anne, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location: short distance to the city centre and in between very nice bars and restaurants.
Stayed 1 night in Aug 2019
Response from Josine Vendrik, Hotel Manager on Sep 2, 2019
Dear Anne. Thank you for the kind review of your stay with us. We are delighted that our location was convenient for you. We look forward to the pleasure of seeing you on a future trip. Kind regards, Josine Vendrik, Hotel Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel, very conveniently located opposite train station.
Stayed 2 nights in Jul 2019
Response from Josine Vendrik, Hotel Manager on Aug 9, 2019
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Kaboom Hotel. Thank you for appreciating our modernity and our location. We are pleased that everything was to your satisfaction. We look forward to welcoming you back. Best wishes, Josine Vendrik, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace is lovely and the staff at the front desk were extremely helpful. Rooms are efficiently designed and the décor lovely
Stayed 1 night in Jul 2019
Response from Josine Vendrik, Hotel Manager on Jul 23, 2019
Dear Guest, Thanks for commenting so positively on your stay at Kaboom Hotel, Maastricht. We appreciate your kind words towards our Reception team. It encourages us to continue to maintain the high standards of service we set ourselves. We hope to see you again in the future. All the best, Josine Vendrik, Hotel Manager

10/10 Excellent

Lifan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right cross the street from the central station, about 10 minutes walk away from the old town, very convenient location. The hotel looks like pretty new with quirky design, Friendly staff, highly recommended.
Stayed 2 nights in Jul 2019
Response from Josine Vendrik, Hotel Manager on Jul 21, 2019
Dear Lifan, Thanks for your awesome review! We are thrilled that you enjoyed our hotel's cool modern style as well as the excellent service provided by our staff; our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is truly rewarding. We are also glad that you enjoyed our fantastic location; with so much within short walking distance of the centre, it is an ideal starting point for discovering what our great city has to offer. Your wonderful recommendation will certainly be valuable to our other guests. We look forward to seeing you again in the future. Kind regards, Josine Vendrik, Hotel Manager

6/10 Okay

John

Liked: Staff & service
The floor in the room had not been cleaned. stains were on the floor, when we brought to thestaffs attention one of the stains was cleaned the rest of the floor was not. we thought it was too expensive, we know that the Andre Rieu concerts were on but it was over the top for a basic hotel
Stayed 2 nights in Jul 2019
Response from Josine Vendrik, Hotel Manager on Jul 20, 2019
Dear John. Thank you for taking the time to send us this opinion of your recent stay. We're sorry your experience hasn't been as good as what we usually receive and that we fell short of our usual standards. We have noted that you were less than satisfied with the price of our accommodations. We do try very hard to keep our prices competitive and apologize that we did not meet your satisfaction in this regard. Regarding our housekeeping, we would like to look into this matter; please do not hesitate to get in touch with us at your convenience regarding this issue. Despite this, we hope you will give us another opportunity to welcome you for a more enjoyable stay in the future. With our kind regards, Josine Vendrik, Hotel Manager