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Overview of Fairmont Mara Safari Club

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Guest reviews

4.7 / 5Exceptional
31 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationEnonkishu Conservancy7 min walk
AirportMaasai Mara (HKR-Mara North)69 min drive
Popular LocationOlare Orok Conservancy72 min drive
Popular LocationMusiara Gate106 min drive

Choose dates to view prices

  • Standard Tent, 2 Queen Beds (2 Safari Included)

    Room amenities

    • 215 sq ft
    • River view
    • Sleeps 4
    Show details
  • Standard Tent, 1 Queen Bed (2 Safari Included)

    Room amenities

    • 215 sq ft
    • River view
    • Sleeps 2
    Show details
  • Deluxe Riverfront Tent Queen

    Room amenities

    • 215 sq ft
    • River view
    • Sleeps 2
    Show details

About this area

Maasai Mara

Located in Maasai Mara, Fairmont Mara Safari Club is on the Strip and on a river. The area's natural beauty can be seen at Enonkishu Conservancy and Olare Orok Conservancy. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.

Map
Popular Location

What's nearby

  • Enonkishu Conservancy - 7 min walk
  • Naboisho Conservancy - 61 min drive
  • Olare Orok Conservancy - 72 min drive
  • Oloololo Gate - 91 min drive
  • Musiara Gate - 106 min drive

Getting around

  • Maasai Mara (HKR-Mara North) - 69 min drive

Restaurants

  • The Dining Room — 1 min walk
  • The Lounge and Main Bar — 1 min walk

About this property

Fairmont Mara Safari Club

Riverside hotel with 3 restaurants and free breakfast
This hotel features 3 restaurants, an outdoor pool and 2 bars/lounges. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, spa services and 24-hour room service. All 51 rooms feature thoughtful touches such as bathrobes and slippers, along with balconies and pillowtop beds. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Fairmont Mara Safari Club offers 51 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Beds feature pillowtop mattresses. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces

Food and drink

Free full breakfast available daily 7:30 AM–10:00 AM
3 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Bike hire
Outdoor pool
Spa services

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
Italian

Business services

1 meeting room
Business centre

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Designated smoking areas
Fireplace in reception
TV in reception

Room amenities

Bedroom

Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Desk
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 1 PM and 10 AM

Check-out

Check-out before 10 AM

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Fairmont Mara Safari Club recommends that guests arrange ground transportation from the airport prior to arrival.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 70.0 per stay.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 70 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 70.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via airplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

Frequently asked questions

Guest reviews

4.7
Exceptional
5 - Excellent
26
4 - Good
4
3 - Okay
0
2 - Mediocre
0
1 - Poor
1
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great place

A great place. Had a great 4 days here. We drove in--I would recommend a driver or flying in as the road is very difficult. Saw everything possible as far as wildlife. Loved it!

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff and service, goog game drive experiences

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility. Check in was relaxed and seamless. The tents were just beautiful - have everything you would need yet you still feel like you are one with nature. The facilities are impeccably maintained. Included in the price are 3 sumptuous meals a day - can’t beat full board! The bar was well stocked and though the premium drinks are a tad pricey, the service makes them well worth it. Tea, coffee, cookies and hot chocolate are complimentary and available 24 hrs/day. The game drives were just awesome! Two game drives a day included in the price, and our driver Jeremiah knew the Mara inside and out - he has been there 21 years and has such a wealth of knowledge! We saw all the animals you could think of - plenty of elephants, lions, giraffe, cheetahs, rhinos, hyenas, warthogs, antelopes, hippos... you name it! Just barely missed catching the big 5 as two leopards disappeared from our view. Overall I was totally impressed with the Fairmont and will certainly be back.

Stayed 2 nights in Dec 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Charging like a 5 * hotel for a 3 * service!

Charging like a 5 star hotel for a 3 star service! Very very disappointing stay! 1) Hotel feels dead (no atmosphere at all) 2) Charges everything as extras on check out (you end up paying more than a 5 star hotel), (supposedly all inclusive but charges u even for water and soft drinks, park entrance...) 3) Service is bad: whatever you order the reception asks you to come pick it up by yourself! 4) Internet only works at the reception 5) Safari drives: the driver would drop us at the hotel half an hour before drop off scheduled time 6) Asked to borrow a mosquito repellent at dinner and they didn’t even have that (in a safari camp)!

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This is my second time at the hotel and I’m already planning when I can return. The manager is fabulous and went out of his way to resolve everything when our luggage was lost by the airline. Everyone who works there goes above and beyond. John will make sure you have everything you need when you eat and Steve Larry makes delicious food. Hannah is so sweet and helpful in the gift shop. Joshua took great care of our room. Hot water bottles are left in the bed so it’s extra snuggly when you sleep and he wakes you up with coffee, Kenyan tea or hot chocolate. Last but not least, our incredible guide was Jonathan. I brought my husband back to Kenya for our honeymoon because of my first experience with Jonathan as a guide. He is incredible-let him teach you and I promise you’ll leave with Kenya and the Mara strongly placed in your heart.

Stayed 4 nights in Sep 2019