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Frequently asked questions

Is Hôtel Mercure Lyon Centre - Gare Part Dieu pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per day.

How much does it cost to stay at Hôtel Mercure Lyon Centre - Gare Part Dieu?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Hôtel Mercure Lyon Centre - Gare Part Dieu on Dec 18, 2022 start from CA $138.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Mercure Lyon Centre - Gare Part Dieu?

Self parking is available for EUR 30 per day.

What time is check-in at Hôtel Mercure Lyon Centre - Gare Part Dieu?

Check-in is from noon - midnight.

What time is check-out at Hôtel Mercure Lyon Centre - Gare Part Dieu?

Check-out is at noon.

Where is Hôtel Mercure Lyon Centre - Gare Part Dieu located?

Located in Lyon City Centre, this eco-friendly hotel is 0.3 mi (0.5 km) from Part Dieu Mall and 1.8 mi (2.9 km) from Bellecour Square. Oxygen Tower and La Part-Dieu Business District are also within 10 minutes. Lyon Part-Dieu Station is only a 2-minute walk and Lyon-Part-Dieu Bus Station is 3 minutes.

Can I cancel my reservation for free at Hôtel Mercure Lyon Centre - Gare Part Dieu and receive a full refund?

Yes, Hôtel Mercure Lyon Centre - Gare Part Dieu offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel Mercure Lyon Centre - Gare Part Dieu cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 610 out of 967 reviews" "
" "10 - Excellent 63%
Rating 8 - Good. 300 out of 967 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 35 out of 967 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 16 out of 967 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 6 out of 967 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

STEPHEN
Disliked: Cleanliness, property conditions & facilities
Ripped faux leather headboard @ paint all over the chair cushion. Substandard.

10/10 Excellent

Rahel
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. There is nothing I did not like. It was good value for money.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sherry, San Diego
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern. Picked it because of close proximity to train station.
Stayed 2 nights in Oct 2022

8/10 Good

Erick
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this was satisfying.
Stayed 14 nights in Aug 2022

6/10 Okay

Shelley
Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I was sadly disappointed in our stay. Our room was dirty at check in, with items from the previous person still there (diapers in the cupboard, pieces of a toy on the floor). The coffee pot still had someone else's stuff in it. The safe was still locked. The make up mirror in the bathroom did not work, and the mirrors were dirty. It took several visits to the front desk to get things cleaned. Our soap dispenser in the shower was not refilled until the third day. I have stayed at the hotel before - a few years pre-COVID. It was not the same at all.
Stayed 7 nights in Aug 2022

10/10 Excellent

Hong
Stayed 1 night in Aug 2022

10/10 Excellent

Gwen
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful! Everyone was so friendly and helpful!
Stayed 2 nights in Jul 2022

8/10 Good

Miles
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the breakfast had a good selection and the restaurant itself is lovely. Room was cool and comfortable, during very hot weather. Only problem we had was the bathroom sink took a long time, often several hours, to drain. This will need fixed.
Stayed 4 nights in Jul 2022

8/10 Good

Barry, Vail
Stayed 1 night in Jul 2022

2/10 Terrible

henry
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We didn't even chechin coz it was 4 hours away from where the train dropped us
Stayed 1 night in Jun 2022