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Reviews of Gourmet & Relax Hotel De La Sure

4 out of 5
Gourmet & Relax Hotel De La Sure
Rue Du Pont 1, Esch-sur-Sure

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 149 reviews" "
Rating 8 - Good. 52 out of 149 reviews" "
Rating 6 - Okay. 19 out of 149 reviews" "
Rating 4 - Poor. 13 out of 149 reviews" "
Rating 2 - Terrible. 2 out of 149 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from ron on Oct 6, 2023
merci beaucoup de votre opinionsuper plaisir et au revoir

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Classic family run European hotel. Kind of quirky but homely, great restaurant food and superb location. Unintentionally retro and highly recommended!
Stayed 1 night in Aug 2023
Response from Ronald on Aug 29, 2023
THANKS A LOT FOR THE NICE REVIEWGREETINGS

10/10 Excellent

Martin

Stayed 1 night in Nov 2022
Response from Ronald on Nov 28, 2022
merci beaucoup

10/10 Excellent

Lana

Stayed 1 night in Aug 2022

6/10 Okay

Janet

Stayed 3 nights in Jun 2022
Response from Ronald on Aug 23, 2022
merci

10/10 Excellent

Saiful

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, quirky, wonderful rock construction, the spa is great
Stayed 3 nights in Jun 2022
Response from Ronald on Aug 23, 2022
thanks

2/10 Terrible

Stone

Stayed 1 night in Jun 2022

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Laura

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The restaurant was great. The shower water took 30 minutes to become just warm. We had to park in back of our street and carry our own bags up a hill. Our greeting at reception was close to being 'hostile'. The area around the hotel is very pretty.
Stayed 1 night in May 2022

10/10 Excellent

Maria Carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Ron on Nov 25, 2021
merci beaucoup cela fait plaisir de lire Ron

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing place to stay where is coming to Europe for best hotel ever. Staff is kind and helpful hotel is beautiful and clean
Stayed 1 night in Jul 2021
Response from Ron on Jul 25, 2021
thanks a lot and hope too see you next Ron

6/10 Okay

Cecilia, NL

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nice room in a cute town. Reception lady was not service oriented. Beds were not very comfy and noise outside wake us up.
Stayed 1 night in Aug 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and interesting small town. Almost surrounded by the small river. Interesting old ruins on the top of the small mountain in the middle of town.
Stayed 4 nights in Jul 2017

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Nancy, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet location
Delightful quiet little town with relaxing views. Restaurant at the hotel was excellent. Did not go to the spa.

4/10 Poor

Martina

Liked: Cleanliness
Disliked: Staff & service
This hotel may be good for other customers but it was not for me long walk with many steps to the room and unable to check until 8.30 as that is what time the owner starts?

10/10 Excellent

VICKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful restaurant and service

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it
I am glad I ignored some reviews I read before booking, some seemed churlish to me. My experience was excellent and I have yet to have a better shower in any hotel I have stayed in across Europe and the UK and that's quite a lot as I travel on business. Cleanliness was exceptional everywhere. A very small inconvenience was the WiFi was not operating in the morning around 06:30 but that could have been a rare tech glitch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dominique

Liked: Cleanliness, room comfort
Quaint town with hotel set in the middle
Parking is along the river so if you have much luggage it's best to drop it off and then park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in beautiful township
Although this B&B was a little further from Luxembourg City than we expected (about 20+ miles), it was quaint and a wonderful place to rest up for another day of adventure. Actually closer to Bastogna, Belgium, I would recommend it highly for those traveling in that area, but if you want to see Patton's grave, the medieval parts of Luxembourg, and the underground catacombs, you might want to look a little closer that this.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Don, Indiana, USA

Liked: Staff & service, property conditions & facilities
OOPS!
I'm not sure why, but our hotel rooms were given away three hours before we tried to check in. As you can imagine, we were not happy. Thousands of miles from home and no where to stay. The staff were getting ready to make some inquiries at other hotels when one of the staff gave us the option of renting her personal onsight apartment. We gladly accepted her offer. We can not judge the rooms for comfort or cleanliness because we did not have one. However we will gladly state that the personal attention and concern from the staff was greatly appreciated. I will also say the onsight restaurant is 1st class. Due to the staff of the hotel and the restaurant, we would love to stay there again.

10/10 Excellent

L J, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful village, fabulous restaurant.
After reading critiqueds of the restaurant on other travel sites we weren't sure. But it was EXCELLENT!!The food, service and wine were perfect so be sure to have dinner there.

10/10 Excellent

Michael, hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
motorbike friendly
The best hotel experience I have ever had. I came on my motorbike. They gave me a garage free of charge. They are very biker friendly as the owner is a biker. Rooms are well kitted out and spotless with a very nice style. Restaurant is a little expensive but a high quality of food. Everything is in English, French or German and several members of staff speak English. Mountain bikes are able to be rented, cheap and high quality. Kannoos and boats are free of charge. Spa is free but I didn't go in, as well as the gym which has a fairly wide range. Everyone is friendly and the beer is great. Don't pass up this great place.

8/10 Good

Claude, Norman

Liked: Cleanliness, property conditions & facilities, room comfort
Be aware
Two things to note. Finding the hotel was a challenge and the rooms are not in the hotel itself (as shown in the photo) but in a separate building about 80m away with no elevator. Apart from these issues, we had a great stay. Good food, nice rooms.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW. Incredible location. Small Hidden town surrounded by mountains. The View is dreamy. They provide parking. Nice rooms. Its a spa but we didnt go since we had to leave.

8/10 Good

Julie, Richmond

Liked: Cleanliness, property conditions & facilities
Fantastic location - like a film set.
Gorgeous village amazing location. Definitely worth the stop. The hotel has taken over a few houses in the village. We weren't allowed in the restaurant having a dog but could eat from same menu in the bar.

10/10 Excellent

Steffen, Oamaru, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real Luxembourg treasure off the beaten track
Very pleasant stay for the tourist who wants to explore the real Luxembourg and its history. Although the access to the rooms are not always the easiest one you must remember that this hotel has its age and has been expanded to surrounding buildings with excellence. We enjoyed our stay very much and were surprised by the high standard. The cuisine is excellent and you can get a true experience with local food.

4/10 Poor

phillip, mattapoisett

Liked: Cleanliness
Disliked: Staff & service
Could be Great! in beautiful location.
sign at the desk facing guests. "a smile goes a long way" or similar should have been facing the staff behind the desk! we got checked in and guided to the furthest most room in the quirky old building. we are both young enough to navigate stairs that wasnt a problem. But figured all the other rooms were booked or this was the best they had. It was like staying in a children's room all decorated in disney comics and fixtures. we didn't come all the way to Luxembourg to stay in a castle decorated in disney products. Found out later the owner loved disney! i would ask for the less disney room next time. We were told we must visit the spa. but weren't allowed to look first. long story short. a spa hotel that doesn't provide towels or slippers unless you find someone to ask and then rent them. we were told can't go in dressed in coats etc as people are naked in there. Once down there in our bathers, we had place to ourselves, no one to show us around. Very nice area once your down there. we'd prefer an actual spa/jacuzzi rather than dozens of lounging chairs suited for a pool side area. Staff have no idea about their menu although the food was good. The dinner menu is about 20 pages too long which includes, recipes and history and staff resumes. then another for wine and another for the trout menu. Far too much info when trying to order dinner. I think only three rooms booked that night midweek. But i felt we were inconveniencing them by being there.

8/10 Good

Chik Sang, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Neat room in old town
They have few building that separated from the main complex. It is not convenient to use their facilities in the main building. Since it locates in the old town, expect move your heavy language upstair.

10/10 Excellent

boz, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good bargain for price very clean
only problem tv reception at nite esp English channel otherwise very satisfied would do again

10/10 Excellent

Gordon, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fountastic location and great food
staff very helpful, comfy bed, clean room, great food and stunning location. Difficult to find but worth the effort.

8/10 Good

john, london, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Was there for only one night and thought it was gonna be very basic, the location was so beautiful it was breath taking, food was great, room very clean, not a bad word to say, wish I were there longer.

8/10 Good

JS Go, Scandinavia

Liked: Staff & service, property conditions & facilities, room comfort
Blissful relaxation / time to think.
Excellent establishment with top-notch restaurant / chef. The Wi-Fi, however, is horrifically inadequate, which is inexcusable in this day and age,

10/10 Excellent

Thomas the Yank, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Markus and Myriam were great hosts and helped to offer a power adapter as Most Europeans require an adapter! They also provided good food and insight on Rothenburg odt things to do. Although the single was a little cramped (I'm tall 6'5") and the stairs creaked I had my best nights sleep in Europe for the last fives days at the Alter Kellar! I would stay again and I'm pretty picky!

10/10 Excellent

Helen, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay with Great Food
The room in the newer addition of the hotel was wonderful and included a spa tub. The food at the hotel is excellent and it is very easy to get around to the other beautiful sites in Luxembourg.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Mark

Liked: Cleanliness, room comfort
Charming quirky lttle hotel.
It's a charming quirky little hotel, but not suited for disabled people with mobility problems as there are a lot of steps. Situated at the top of a hill in a lovely village with a ruined castle at the back of the hotel to explore. The village is surrounded by a beautiful river and scenery.

4/10 Poor

Judy, Derbyshire, UK

Disliked: Staff & service, property conditions & facilities
Overall a disappointing stay
First impressions weren't good, the reception felt old, fusty and cluttered and we were ignored whilst the receptionist/owner finished her phone calls. Access to the room on the second floor was via a dark, tight spiral staircase (difficult with heavy suitcases) and the lights only came on after you had gone up or down a couple of stairs. The room was OK. The evening meal was a little bizarre, the hotel has pretensions of being a top class restaurant, but only the prices seemed to reflect that. The vegetarian menu came with a cold meat amuse bouche. The main course was just cheese melted onto vegetables with no thought or creativity. For the meat eaters, the steak was very poor quality and was mainly inedible. Overall a disappointing stay. Lovely area but we won't be returning to this hotel and will dissuade anyone considering staying there!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Ken, Saskatoon, Sask, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Gourmet & Relax Hotelde la Shure
Small bathroom but wonderful "spa" shower. No air conditioning but windows open, no elevator, great breakfast and good meals. Other restaurants in immediate area. Local bus service is clean and reliable to get to other centers with rail service. Lots of hiking trails and an old castle to explore. Beautiful scenic area, quiet and very relaxing.

10/10 Excellent

David, Munich

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic hilltop location. Awesome terrace. Great food. Historic village area.

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023

8/10 Good

shigenobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
のんびり過ごすには良いホテル
森の中にあるルクセンブルクの田舎の村のランドマーク的なホテルです。のんびりするにはいいですね。
Stayed 1 night in Sep 2023
Response from ron on Oct 6, 2023
nice picturethanks for comming

10/10 Excellent

Rainer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer, Essen, Personal, alles sehr gut
Stayed 2 nights in Aug 2023
Response from Ronald on Aug 29, 2023
DANKE FUER DIE NETTE REVIEWDAS MACHT UNS ALLEN SPASS BIS NAECHSTENS

8/10 Good

Anne-Christine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ron on Oct 6, 2023
merci beaucoup de votre opinion qui fait plaisir a nous et au staff bien a vous

6/10 Okay

Mech

Nvt
Stayed 1 night in Aug 2023
Response from Ron on Oct 6, 2023
merci et au plaisirRon

6/10 Okay

Carine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Moeten zoeken om iemand te vinden in gebouw om ons te ontvangen aan de receptie, badkamer onvoldoende verlicht, 3 van de 5 spots werkten niet. Niet toegankelijk voor mensen met een beperking. Moeilijke toegang tot de kamers, deze liggen afgescheiden van het hotel en moeilijk te bereiken met gevaarlijke trap. Ontbijt was lekker en ruime keuze.
Stayed 1 night in Aug 2023
Response from Ron on Oct 6, 2023
merci alleen de ligging van het Denkmal historsch Gebouw laat dit zo toe, er zijn mensen die dit zoeken, andere nietsorry