Is New Street Serviced Apartments Luton pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Street Serviced Apartments Luton?

This hotel doesn't offer parking.

What time is check-in at New Street Serviced Apartments Luton?

Check-in start time: 3 PM; Check-in end time: 9 PM. After-hours check-in is not available.

Where is New Street Serviced Apartments Luton located?

Located in the heart of Luton, this hotel is within a 10-minute walk of Grosvenor Casinos, Luton Mall, and University of Bedfordshire. Cineworld Luton and Stockwood Discovery Centre are also within 1 mi (2 km). Luton Station is 13 minutes by foot and Luton Airport Pkwy Station is 24 minutes.

New Street Serviced Apartments Luton - Latest Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveller

Jul 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2019

8/10 Good

Marnie

Jul 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2019

10/10 Excellent

thierry

Jun 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Mar 17, 2019

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

Checked in had no pillow cases just two yellow stained pillows and two small pillow squares which were worn with stains and holes the front door was broken and they had to send a nan out three hours after check in to fix it. No parking only on a housing estate over the toad. Reception said it wasn’t their responsibility to sort pillows so had to go and buy new ones in primark and bedding and towels as only one small towel was alicaited . This is not what you expect when after a long journey checking in somewhere only to have to go and buy your own bedding . Don’t stay here .!:

Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Feb 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Lovely apartment, bad bed.

Really nice apartment, but you can hear everybody in the adjacent rooms and very loud in the corridors. Possibly one of the most uncomfortable beds I've ever slept on. If the bed had been comfortable, I could have ignored the noise levels.

Stayed 1 night in Feb 2019

10/10 Excellent

joe

Jan 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great value

Surprisingly nice for the price

Stayed 1 night in Jan 2019

6/10 Okay

Adrienne

Nov 29, 2018

Disliked: Property conditions & facilities, room comfort

You get what you pay for

Bed wasn’t very comfortable and small. Location isn’t really the greatest if you’re spending most of your time in London. Dishes were also not very clean.

Stayed 3 nights in Nov 2018

10/10 Excellent

Ram

Oct 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment with good amenities

The apartment was very clean and modern. Service at hotel reception was good. However, I feel that the apartment owners should either change their address in Hotels.com or should include a door at the address included in Hotels.com. In the Hotels.com website, the address given was 4-7 New street but the actual address where the reception was situated is 4, Dumfries street. This caused initial hiccup for my stay. There was no parking, which could be a problem to those travelling by car.

Stayed 1 night in Oct 2018

8/10 Good

Gary

Oct 18, 2018

Liked: Cleanliness, property conditions & facilities

Good stay , comfortable room.

Was good value. Student accommodation basically , new build and clean , would stay again as better value and room facilities than a budget hotel for sure .

Stayed 2 nights in Oct 2018

6/10 Okay

Leslie

Oct 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Oct 7, 2018

Disliked: Staff & service

very basic

it was very basic with small bed and no tv in room

Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Oct 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Oct 5, 2018

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

Not worth the money.

The rooms were very modern and up to date but lacked the basic essentials. The “free toiletries” were half used bottles of soap and shampoo. The shower flooded the bathroom several times. I also noticed that we had no bin in our room and requested one I was shocked when the receptionist said “we can’t do anything. Use the one in the kitchen” which was several doors away from our room. Our room also had no tv, & hadn’t been cleaned properly as we noticed other people’s belongings were on the floor still.

Stayed 3 nights in Oct 2018

6/10 Okay

Paul

Oct 1, 2018

Liked: Cleanliness

New street serviced apartments.

I expected the apartments to be of a basic standard due to the price. The pictures showed a good standard of room an amenities, including TV, microwave etc. However the room had no amenities. A TV should at least be supplied.

Stayed 1 night in Sep 2018

6/10 Okay

Mel, lincs

Sep 28, 2018

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

basic but good location

Check-in lady lovely but apparently only helping out from the place next door. Room/bathroom clean & tidy - spacious for student-like accommodation. Items missing from kitchen (only one mug & one fork), no DVD player (as advertised). Free toiletries consisted of some liquid hand soap. Not even any toilet roll!!! Cleaners let themselves in at 9.15 despite check out being later. Nowhere to leave key card on check-out except place next door who didn’t want to know about problems.

Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Sep 25, 2018

Liked: Staff & service, property conditions & facilities

You get what you pay for

This hotel is reasonably priced for the area and the standards roughly match the price. It's pretty clean but not spotless. It has the bare minimum required for a stay; there's towels, cutlery and utensils. The front desk is good and they are friendly and helpful. The gym is quite small but is well equipped for a decent workout.

Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Sep 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

8/10 Good

John, Corby

Sep 19, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant

Very clean and well maintained. Great staff would definitely recommend and stop again

Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Sep 17, 2018

Nice with a really good gym

Nice, clean, professional and helpful attendant. Really good gym

Stayed 3 nights in Aug 2018

10/10 Excellent

Mduduzi

Sep 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lut

Place is safe, new and amazing absolutely loved it

Stayed 1 night in Sep 2018

2/10 Terrible

Roman

Aug 20, 2018

Disliked: Cleanliness, staff & service, room comfort

A fuir!

Hotel à l’accueil peu acceuillant. Difficile a trouver. Etat des parties commune ok... La chambre n’etait pas propre, pas de serviette de bain, pas de savon. Toillet salle avec trace d’excrément est d’urine. A fuir!

Stayed 1 night in Aug 2018

4/10 Poor

Hassan

Aug 5, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Had to wait 2 hours as no one informed me of book in time

Stayed 1 night in Jul 2018

4/10 Poor

Marion, marrakexh

Jun 15, 2018

Liked: Staff & service

Disliked: Room comfort

Wifi was not free and building is very confusing room was also small and very basic compared to the standard in the photos

Stayed 1 night in Jun 2018

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