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Reviews of Brigantine Inn & Suites

3 out of 5
Brigantine Inn & Suites
82 Montague Street, Lunenburg, NS

Reviews

8.0

Very good

Rating 10 - Excellent. 127 out of 343 reviews" "
Rating 8 - Good. 129 out of 343 reviews" "
Rating 6 - Okay. 57 out of 343 reviews" "
Rating 4 - Poor. 18 out of 343 reviews" "
Rating 2 - Terrible. 12 out of 343 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on a great location!! Walkable to many amenities. The power went out at 3:00am, there was a safety alarm that rang throughout the night, ringing consistently every 4 seconds.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Amenities
Was unsure where to leave keys this morning when leaving as you check into the pub and it was closed. Did not see a key drop box so just left them in my room.A different experience but food was amazing, staff was wonderful amd location was fantastic.
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great off season vacation
Stayed 1 night in Mar 2024

10/10 Excellent

Aness

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and had to leave very early but the staff were great and our room very cute and cozy. Like staying at grandma’s.
Stayed 1 night in Mar 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These accommodations were lovely and cozy, while having all the modern amenities one would need. Ideal location, right in the middle of historic Lunenburg.
Stayed 2 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifyl town and humble abode
Stayed 2 nights in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Krystle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my go to place while staying in Lunenburg!
Stayed 1 night in Feb 2024

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there in January and I am so glad there are still reasonably priced places to stay like the Brigatine Inn.
Stayed 1 night in Jan 2024

6/10 Okay

Sophie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My boyfriend and I stayed for 1 night in room 6. When we arrived, we followed the sign that said “hotel guest check in at grand banker”. When we went into the restaurant there was no one there. We called the number for the hotel and explained that we wanted to check in and she said “Isn’t there a number you should be calling?” It was super confusing because this was this number for the hotel? After a few minutes she told us to go down the street to a bar to check in so we did that and the girl at the bar was super nice and helpful. Our room was small but the perfect size for the two of us. We were super disappointed that the restaurant was closed on a Saturday night, but we went else where. The only complaint about our room was the bed was EXTREMELY uncomfortable and i could barely sleep because of it and my body is aching from it. There was no instructions on how to check out and the restaurant and bar were both closed so we gave our keys to the cleaning staff that were also extremely nice. Overall I won’t be staying there again because I’d rather sleep on the floor then that bed.
Stayed 1 night in Jan 2024

8/10 Good

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Hayley

Travelled with partner
This was a great value
Stayed 1 night in Dec 2023

6/10 Okay

Anneke

Travelled with partner
Liked: Staff & service
Love how close the inn is to everthing. Totally walkable and conveniently located. The rooms are a basic, no frills space...would be lovely if the bedding and rugs were updated. The hallway and common area definitely is in need of attention. A good space to crash for the night.
Stayed 1 night in Dec 2023

10/10 Excellent

Krystle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is always my go to place when I am in Lunenburg for work. I had some issues with the lighting in my room the staff was great and had the problem solved quickly. I highly recommend and the view is something else.
Stayed 1 night in Dec 2023

6/10 Okay

Juliette

Disliked: Cleanliness, staff & service
I thought the past was a bit dirty very small and inconvenient for older people
Stayed 2 nights in Dec 2023

6/10 Okay

Jacquelyn, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What we liked about this property we really liked. The view from the room was amazing. The jet tub was a fun addition to the room. The restaurant/pub on the property was great - the staff friendly and the food delicious. However, we had a couple of issues that did not get corrected. The room was directly beside a night club that was extremely loud until 1am. We would not stay here again because of the noise - both from the night club and noisy guests staying on the property. The room was advertised as “Queen with hot tub and ocean view” but the bed was actually a double. The other issue was the room was freezing at night and we could not control the heat or get in touch with anyone to help us. Despite these few things, we had a wonderful time in Lunenburg - just not a restful night. I have never given negative comments about a stay before as we don’t expect perfection anywhere we stay but these issues were worthy of mention. Overall, a nice couple of days away and would definitely stay in Lunenburg again, but not at this inn.
Stayed 1 night in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The beds, pillows and comforters were luxurious.
Stayed 4 nights in Nov 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right across the street from Lunenberg harbour and the museum. We could see it out our window. We walked the harbour walk, the old town. It was excellent. Beautiful spot.
Stayed 1 night in Oct 2023

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
Very dated, filthy carpeted stairs, poor parking, room stuffy, not enough towels
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet and Poyo

Stayed 1 night in Oct 2023

10/10 Excellent

Breanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable space with an amazing view and attached to a great pub. We had a quick but memorable stay.
Stayed 1 night in Oct 2023

4/10 Poor

Natalie

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay at this property again. There is not a traditional check- in area, and after a long day you have to go through the back door of a busy restaurant to check in. As a young woman travelling alone I was aware that it was very obvious I was travelling alone and felt unsafe. The room itself is dingy, poorly lit and not very clean. Mold in the shower and the doors and walls need to be washed. When leaving there was no clear instructions given to check out as the restaurant wasn’t yet open there was no main desk to ask.
Stayed 1 night in Oct 2023

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great location
Stayed 1 night in Oct 2023

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vehicle access is a nightmare! There is no loading zone for guests, extremely limited coin metered street parking available in this busy tourist town. Check in was a bizarre experience. Once you found where to enter the building, you had to go downstairs to a bar and ask a staff person about getting your hotel room key. The initial feeling upon arrival was one of not wanting to even stay in that location at all. It felt like an opportunistic misrepresentation by the owners of that property, and without any recourse locally to address or listen to our concerns. Payment for the room was taken at the bar and key was provided and there was no other service available at any time. This was the low point of an otherwise wonderful maritime vacation. We had wonderful accommodations for a much better price, and equally interesting and scenic and historically significant communities in Nova Scotia, New, Brunswick and Prince Edward Island. I would recommend that any booking agents not include this accommodation because they are ripping off customers.
Stayed 2 nights in Sep 2023

6/10 Okay

Margot

Travelled with partner
Liked: Cleanliness
The location on the harbour was pretty and convenient, although we didn't have a view from our room. Our room was very small. One of the staff told me it was the smallest in the hotel. When doors were open for cleaning, I could see that other rooms seemed much nicer and more spacious. The carpet in the room was all ripple-y--needs stretching. It was okay for a one-night stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location as it was right in town with lots of restaurants and shops all around. The view of the harbor was beautiful.
Stayed 2 nights in Sep 2023

6/10 Okay

Mary Ann

Liked: Cleanliness, staff & service
Location was good. Parking difficult.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Step into history with a stay at this old time charming place. Close your eyes and you can hear the bustle of a portside pub. Absolutely loved the combination of old world charm perfectly blended with modern amenities...
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Excellent location and great price
Stayed 1 night in Sep 2023

8/10 Good

Katie

Stayed 1 night in Sep 2023

8/10 Good

Jocelyne

Stayed 1 night in Aug 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
If it was possible to use negative numbers, I would. This was obviously a “party room.” The carpeting was wrinkled and dirty throughout the room. Plumbing handles were missing pieces and difficult to turn on and off. Furniture was chipped. Not “distressed.” Chipped. Mattress was terrible and half the closet taken up with a rollaway bed that wouldn’t fit in room. This place sucked. WiFi never worked.
Stayed 2 nights in Aug 2023

10/10 Excellent

sherri

Stayed 1 night in Aug 2023

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told me they had maintenance issues with the room I booked with Expedia. They also told me they had contact Smuggler Inn and they had a room for us. When we went to Smuggler Inn, they said they had NOT heard anything from Brigade all day. The staff a Smuggler, Breann, took care of us, NOT Brigade, were i booked a room with Expedia.
Stayed 1 night in Aug 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked for us
I know this inn has gotten some poor reviews but it worked for us. Our room was small but adequate and the bed was comfortable. We were on the first floor and it was not noisy. The staff at the restaurant checked us in quickly and efficiently. The food at the restaurant was delicious and our waitress was very friendly and helpful. Street parking is free between 5pm and 11am. Loved the location right on the wharf.
Stayed 1 night in Aug 2023

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the middle of Lunenburg.
Good stay at Brigantine Inn. Its a small place above a restaurant and brewery. No major issues for us except some noise in the morning when they were unloading kegs of beer.. Our room was small and had one double bed but it was enough space for one night. Very clean. Air conditioner in the room was great You can't get a better location as it is right in the main downtown area with restaurants and shops....with a view of the Bluenose II from our window. Very friendly staff and excellent food.
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact comfort
This room was just as described. A very compact little room but quite comfortable for a couple.
Stayed 1 night in Aug 2023

6/10 Okay

Brian

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Larry, Coto de Caza

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
A bunch of rooms over the bar and restaurant
Stayed 1 night in Aug 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Vince

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
I personally didnt like how my own kids had to whisper in our own hotel room. It was an enjoyable experience.
Stayed 1 night in Jul 2023