Ratings based on 230 Verified Reviews

4.4 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from singapore

Location is good other than that not a good hotel

Posted 15-Aug-2017
Bad experience hotel condition is bad. Room is old. Need a upgrade.
4 out of 5
for Everyone
by A verified traveller from New Jersey, USA

Great hotel for a vacation stay.

Posted 23-May-2017
It is really a nice hotel to stay in the down area right across from the Bun area.
3 out of 5
by steve

This traveller left a rating score only Posted 21-May-2017 on Hotels
4 out of 5

Best on the bund.

Posted 18-May-2017 on Hotels
Everything was amazing specially the location. Lots of food options inside and nearby the hotel. View of the bund was mesmerising from our side. But the room decor was not upto date. Rest eveything was excellent
5 out of 5
by Steven

Posted 30-Apr-2017 on Hotels
Great location next to the IFC Mall to shop luxury and enjoy fine dining including a good lunch spot at Ding Tai Fung
5 out of 5
by Patrick

Posted 25-Mar-2017 on Hotels
5 out of 5
by Samantha

Great stay!

Posted 21-Mar-2017 on Hotels
I stayed at the Shangri-La for an event. It was very convenient and the service was excellent.
4 out of 5
by Qi

It's a nice stay

Posted 20-Mar-2017 on Hotels
The location and view is great! Employees are very friendly and nice. The windows or air conditioning is kind of cold, don't understand why, but the cold air is all around in the room though the room temperature shows 22 degrees. Since we only stayed one night, we didn't call the service. The outlet doesn't seem enough, and the hair dryer is in the room instead of the bathroom, which is kind of odd. Breakfast is not included, but if to have breakfast individually, it's way too expensive that close to $40 per person.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-Mar-2017 on Hotels
5 out of 5
by Roger

This traveller left a rating score only Posted 13-Mar-2017 on Hotels