Ratings based on 212 Verified Reviews

3.9 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from benzie Michigan

Horrible hotel staff extra.

Posted 16-Mar-2017
Terrible staff except the midnight guy! I check in and then couldn't even find my room when I did there was dust on the headboards and lamps ect.. bathroom counter felt as it didn't get cleaned not many tv channels and some didn't work at all the window sills had a inch of dust on them and the worst part of it all!!! We went swimming in the pool and my mom slipped and fell on her first couple steps info the pool got seriously injured the night guy said it sounds like it needs cleaning the pool was all grimy and slimy at the bottom and they're was stuff including a dead fly floating around in the pool!! They gave us no paperwork from the incident just a couple of ace raps mom got a xray from the walk in clinic an will have to go back as her foot it's not getting any better!!! next time I'll be staying at the comfort inn!!!
3 out of 5
by Kenton

Get a room off the ground floor

Posted 12-Feb-2017 on Hotels
Hotel clean and well kept. The breakfast was fantastic, full hot selections, cold cereals, oatmeal, waffles, juices - pretty much the whole set up. I suggest if you stay here though, try to get a 2nd floor room. I was awakened at 4am to a herd of something in the room above, then again at 6 am. So much for sleeping in on the weekend...not really the hotels fault, but the floor seemed to amplify the noise.
4 out of 5
by Bill

Comfortable stay

Posted 11-Feb-2017 on Hotels
Comfortable stay, clean. Pool and hot tub were cold and hot tub barely moved the water.
4 out of 5
by A verified traveller

Posted 25-Jan-2017 on Hotels
the filter in the heaters were dirty and blowing out dirt. the rest of room was very clean
5 out of 5
by JENNIFER

This traveller left a rating score only Posted 2-Jan-2017 on Hotels
5 out of 5
by BALAJI

Awesome hotel

Posted 29-Dec-2016 on Hotels
It was amazing
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 6-Dec-2016 on Hotels
5 out of 5
by A verified traveller

Posted 14-Nov-2016 on Hotels
We had a great time and will definately go back again.
5 out of 5
by A verified traveller

Girls Night

Posted 7-Nov-2016 on Hotels
Great girls getaway! Love the new upgrades!!
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Ludington Michigan visit.

Posted 2-Nov-2016
Pros: Very clean, wonderful breakfast, and staff friendly.
Cons: Attention to detail and communication.
Location: Ludington has a lot to offer, especially in the summer. As this was fall, color tour and an extensive hike in the state park were in order.
Have stayed here previously with no complaints. This time, different room ground level, heating/AC unit noisy. We both attempted to open window with minimal success after dark only to discover in the AM that there was a stick placed in the track. This is no doubt to foil thieves but when trying to get some fresh air after dark and not disturb a partner is very frustrating. Some communication would help. Bathroom door hinges were squeaky, a few drops of oil would work wonders. Staff need to understand and determine when to alert management of these small details, referring to cleaning staff.