Title: Towneplace Suites By Marriott - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Towneplace Suites By Marriott Hotel in Lubbock with free breakfast and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/43ca901a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/9cdb782f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/7c8d76e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/61bf9aee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/bfcd6ab2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Towneplace Suites By Marriott, near Texas Tech University, welcomes guests with a complimentary breakfast buffet. Enjoy a quiet library for reading and free self-parking for easy visits to nearby campus attractions. 7.8 Good ## Popular amenities - Breakfast included - Kitchen - Pet-friendly - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=917976&PinnedHotelID=917976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/6371f366.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Separate dining area Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV - 604 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Double Beds ![Studio, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/86983562.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV - 278 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Studio, 1 Queen Bed with Sofa bed (No View)](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/be684df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed (No View) ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Blackout drapes/curtains - 437 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Studio, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/e6735d6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Sofa bed - 365 sq ft - City view - Sleeps 5 - 2 Queen Beds ![Studio, 1 Queen Bed | Living area](https://images.trvl-media.com/lodging/1000000/920000/918000/917976/282fe255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Sofa bed - 278 sq ft - City view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![BBQ/picnic area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1550000/1546000/1545954/23dd0ba2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Lubbock North North by Northwest - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.4 Good 1,002 reviews CA $75 CA $86 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Lubbock-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Lubbock-North.h1545954.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=6131013&destination=Lubbock (and vicinity)&destType=MARKET&latLong=33.563837,-101.875061&searchId=caea99d7-6ab5-4116-ac2d-33ea7e180d54&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/34000000/33810000/33809700/33809625/48f0c91a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru by Hilton Lubbock Southwest Lubbock - Pool - Breakfast included - Pet-friendly - 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Pool - Hot tub - Breakfast included - Pet-friendly 8.2 Very good 1,032 reviews CA $138 CA $158 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Lubbock-Hotels-Embassy-Suites-Lubbock.h845513.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6131013&destination=Lubbock (and vicinity)&destType=MARKET&latLong=33.563837,-101.875061&searchId=caea99d7-6ab5-4116-ac2d-33ea7e180d54&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLubbock-Hotels-Towneplace-Suites-By-Marriott.h917976.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLubbock-Hotels-Towneplace-Suites-By-Marriott.h917976.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.54477%2C-101.93631&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6XPyV-mYQlhKKgsyK3eIf6aw86Y=) 5310 West Loop 289, Lubbock, TX, 79424 #### What's nearby - South Plains Mall - 14 min walk - 1.2 km - Lubbock Christian University - 3 min drive - 3.4 km - Covenant Lakeside Hospital - 3 min drive - 5.3 km - University Medical Center - 6 min drive - 8.2 km - Texas Tech University - 6 min drive - 7.9 km #### Getting around - Preston Smith Intl. Airport (LBB) - 19 min drive #### Restaurants - ‪Dutch Bros Coffee - ‬4 min drive - ‪Olive Garden - ‬4 min drive - ‪Sonic Drive-In - ‬17 min walk - ‪Raising Cane's Chicken Fingers - ‬4 min drive - ‪Twin Peaks - ‬20 min walk ## About this property ### Towneplace Suites By Marriott Hotel near Texas Tech University A free breakfast buffet, a grocery/convenience store, and a library are just a few of the amenities provided at Towneplace Suites By Marriott. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - RV/bus/truck parking, express check-out, and express check-in - A TV in the lobby, coffee/tea in the lobby, and a 24-hour front desk - Guest reviews say good things about the overall condition Room features All 88 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Extra conveniences in all rooms include: - Free infant beds and free extra beds - Pillowtop mattresses and sofa beds - Bathrooms with designer toiletries and shower/tub combinations - 32-inch flat-screen TVs with premium channels - Recycling, kitchens, and full-sized refrigerators/freezers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/850000/845600/845513/808ef5f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites Lubbock Lubbock - Pool - Hot tub - Breakfast included - Pet-friendly 8.2 Very good 1,032 reviews CA $138 CA $158 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=845513&PinnedHotelID=845513&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/28000000/27480000/27478400/27478349/2bc58a57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Lubbock Southwest, TX Lubbock - Pool - Breakfast included - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:30 AM to 9:00 AM - Coffee and tea in common areas - Snack bar/deli ### Things to do - Library - TV in common areas ### Family friendly - Free rollaway/extra bed - Grocery/convenience store - In-room crib - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room sofa bed - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Multilingual staff ### Business services - Business center - Computer station ### Outdoors - Barbecue grill ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Transfer shower - Visual fire alarm - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk ### More - 1 building - 3 floors - Built in 2003 - Comprehensive recycling policy - Designated smoking areas - No plastic coffee stirrers - No plastic drinking straws ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Free crib - Free rollaway/extra bed - Pillowtop mattress - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Kitchen - Microwave - Stovetop ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Phone - Recycling ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 4 AM Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from June 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected: - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 150.00 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 35 lbs per pet) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 20.00 per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150.00 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Alcohol is not served at this property Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Towneplace Suites Marriott Hotel Lubbock Towneplace Suites Marriott Lubbock Lubbock Towneplace Suites By Marriott Hotel Towneplace Suites Marriott Hotel Lubbock Towneplace Suites Marriott Lubbock Hotel Towneplace Suites By Marriott Lubbock Towneplace Suites By Marriott Lubbock Towneplace Suites Marriott Hotel Towneplace Suites Marriott Hotel Towneplace Suites By Marriott Towneplace Suites Marriott Towneplace Suites By Marriott Hotel Towneplace Suites By Marriott Lubbock Towneplace Suites By Marriott Hotel Lubbock ## Frequently asked questions ### Is Towneplace Suites By Marriott pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Towneplace Suites By Marriott? > As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Towneplace Suites By Marriott on Nov 2, 2025 start from CA $136.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Lubbock-Hotels-Towneplace-Suites-By-Marriott.h917976.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Towneplace Suites By Marriott? > Self parking is free at this property. ### What time is check-in at Towneplace Suites By Marriott? > Check-in start time: 3 PM; Check-in end time: 4 AM. ### What time is check-out at Towneplace Suites By Marriott? > Check-out is at noon. ### Where is Towneplace Suites By Marriott located? > Situated in Lubbock, this hotel is within 2 mi (3 km) of Ballet Lubbock, South Plains Mall, and Lubbock Premiere Cinema. West End Center and Water Rampage are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Towneplace Suites By Marriott Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 112 8 - Good 79 6 - Okay 38 4 - Poor 22 2 - Terrible 26 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 6.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ### 10/10 Excellent #### Dennis Jun 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome stay ##### Dennis Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Jennifer Jun 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities pool and gym weren't open but otherwise was a great stay ##### Jennifer Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carolyn Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recommend Clean, comfortable and the staff was top tier! Will definitely stay here again! ##### Carolyn Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Christy Jul 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This newly renovated property was so nice! I thought I was at a condo with the two bedroom suite! It had two bedrooms, a living room, and kitchen. The kitchen had a big fridge and was stocked with dishes like a condo would be. It really reminded me of the Wyndham resorts I stay at with my timeshare! I highly recommend this place. Oh and breakfast was great (sausage, waffles, bagels, muffins, and more). ![](https://a.travel-assets.com/ugc/hotel-reviews/0e614aea-ad47-49ce-b1b3-5944094f9329-1752287945591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/afc8c947-301d-4dc2-b143-f174fbb7a098-1752287945329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christy Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Rosie Aug 9, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I booked this property back in February for graduation weekend. I made 5 reservations for this property. The beginning of the month I needed to make a change to one of the reservations and left several messages. My daughter lives in Lubbock and find out the property was closed for renovations. It would have been a total disaster if we had arrived to lodging on Friday. A family of 16 individuals with no place to stay. I did not receive any calls or information that the property was closed until further noticed. I left message with regional office and still no communication. Very disappointed. ##### Rosie Stayed 3 nights in Aug 2022 ### 6/10 Okay #### Linda May 1, 2022 Dishes in the cupboard were not clean and the ice machine was broken. The quality was disappointing, although the beds were comfortable. ##### Linda Stayed 1 night in Apr 2022 ### 2/10 Terrible #### Verified traveller Mar 25, 2022 Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible stay I room was not cleaned. There was trash in the kitchen and bathroom trash can that had not been cleaned from before and there was hair on the towel ( long black ) and hair on the bed sheets. No coffee cups and no sugar so I had to go to the front desk area to get these items. Will never stay at this location again and would like a refund. ##### Verified traveller Stayed 1 night in Mar 2022 ### 4/10 Poor #### Margaret Feb 14, 2022 Disliked: Cleanliness, property conditions & facilities Very run down, dirty and highway noise is constant. ##### Margaret Stayed 2 nights in Feb 2022 ### 6/10 Okay #### Amy Oct 25, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Leftover food? The room had a small kitchen, which still included the leftover food from previous guests. The bathroom had cleanliness issues, including mold in each corner of the shower… stains on the wall and doorframe. I felt the bed itself was clean. When I would have complained on property, another guest was already there yelling at the poor front desk clerk about needing another room, since the first 2 they had were dirty. I was checking out the next day, so not worth standing in line to complain. The staff that I did interact with at the front desk were both very nice ##### Amy Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Verified traveller Jul 16, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a dump. It’s so dirty - we had to shower there because we were heading to an event but didn’t sleep there it was so gross. I took pictures and sent them to Marriott. They should not let a property like this represent their name. We always stay at Marriott but since we have not heard anything back from them we may start staying at Hilton’s. ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller Jul 12, 2021 Disliked: Property conditions & facilities The hotel did not have sheets for the sofas. We rented two rooms and found that the sofas were in bad conditions. We called management to ask for sheets for the sofas and were told they did not have any. Not a pleasant experience at all. We had rain and water came in the room. Never found out where it was coming from. ##### Verified traveller Stayed 2 nights in May 2021 ### 4/10 Poor #### Verified traveller Jun 26, 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities There was roaches and was very mugging in the lobby. ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller Apr 19, 2021 Disliked: Cleanliness, amenities, property conditions & facilities This property is filthy and in poor repair. The property manager didn't seem to care that her rooms weren't clean and that it took over 3 hours past check in time for us to get a room. They also changed our reservation without consent, so we were downgraded from a suite just to a regular double bed room. This place used to be beautiful, but it is trash now. ##### Verified traveller Stayed 2 nights in Apr 2021 ### 2/10 Terrible #### Terry Apr 12, 2021 Disliked: Cleanliness, property conditions & facilities, room comfort The room was not in good shape the bed was broken there was mold in the shower there were stains on the couch carpet and curtains the pull out was disgusting. The exit door was Broken and the broken handle was used to prop the exit door open. Frankly it was disgusting ##### Terry Stayed 2 nights in Apr 2021 ### 2/10 Terrible #### Mark, Lubbock texas Dec 27, 2020 Disliked: Cleanliness, amenities, property conditions & facilities First, i was given the wrong room. I had to pay $40 extra for the correct room. In the new room, the floors were really dirty, no toilet paper, no silver ware, dirty pans and glasses, one of the beds had a big stain on the sheet. The walls, doors and cabinets were brown with hand smudges and the livingroom furniture had tears and stains. Carpet was not vacuumed and dishwasher had old smelly food all in the bottom. In the laundry room, i had to ruin the only working dryer 3 times and it still didn't dry the small load of clothes i washed. Very disappointed in my stay! ##### Mark Stayed 2 nights in Dec 2020 ### 2/10 Terrible #### Ian Aug 11, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid! First room smelled like an ash tray. Not clean, hotel is run down, pool wasn't working, Just a pretty crappy hotel. Book somewhere else. ##### Ian Stayed 2 nights in Aug 2020 ### 2/10 Terrible #### heath Aug 10, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Still waiting. Did not get to stay as the credit card machine didn't work. Hotel wanted written copy of my credit card number to keep at from desk. I prepaid for 2 nights and asked if I could come back in morning to give credit card number. They said I could not and I said I wasnt writing it down for everyone to see. Hotel then refused me service. Still waiting on credit card refund from Hotels.com. ##### heath Stayed 2 nights in Aug 2020 ### 2/10 Terrible #### Chrysta Aug 9, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ave our room away We paid for our room and got a call saying they gave our room away and had no more rooms for us ##### Chrysta Stayed 1 night in Aug 2020 ### 4/10 Poor #### Traveler3g, Texas Jul 29, 2020 Disliked: Staff & service First room we were given reeked of smoke. Informed the lady at the front desk and she said they are all nonsmoking rooms. She did issue another room. This room the carpet was wet and there appeared to be black mold in several places around the bathtub. The hotel is in need of a good handyman. Otherwise the room was great, clean and the AC worked great. Bed was comfortable. ##### Traveler3g Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Kim, Texas Jun 20, 2020 When we went to check in they didn’t have the room we paid for so had to stay in a much smaller room for the same price ##### Kim Stayed 1 night in Jun 2020 ### 6/10 Okay #### Verified traveller Jun 7, 2020 Liked: Staff & service Disliked: Property conditions & facilities Had sign they were doing some Reno work but it just looked dirty and didn’t see any construction work ##### Verified traveller Stayed 2 nights in Jun 2020 ### 6/10 Okay #### Verified traveller Mar 11, 2020 Liked: Cleanliness, staff & service I liked the 24/7 pantry. I liked the room and that checkout was at 12. I didnt like that I could hear the people upstairs walking and i could hear the conversations in the room next to me. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 2/10 Terrible #### Ella Mar 9, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Very old rundown hotel, breakfast and coffee terrible. Did not have enough clean pillows and blankets for rollaway bed. ##### Ella Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Jennifer Mar 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Kindest staff- beautiful room- excellent breakfast and service- 5 stars ##### Jennifer Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort We were double booked but they were very nice and gave us extra rooms to make up. However the rooms were very hot, ac would not work in two rooms. Phones in room also did not work to get a hold of front desk. ##### Verified traveller Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Great Wolf Lodge Grapevine](https://www.expedia.ca/Dallas-Hotels-Great-Wolf-Lodge-Grapevine.h1906487.Hotel-Information) > > [Hilton DFW Lakes Executive Conference Center](https://www.expedia.ca/Dallas-Hotels-Hilton-DFW-Lakes-Executive-Conference-Center.h6039.Hotel-Information) > > [JW Marriott San Antonio Hill Country Resort & Spa](https://www.expedia.ca/San-Antonio-Hotels-JW-Marriott-San-Antonio-Hill-Country-Resort-Spa.h2841775.Hotel-Information) > > [Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Lopesan-Costa-Bavaro-Resort-Spa-Casino-All-Inclusive.h23535027.Hotel-Information) > > [Home2 Suites by Hilton Lewisville Dallas](https://www.expedia.ca/Dallas-Hotels-Home2-Suites-By-Hilton-Lewisville-Dallas.h45970429.Hotel-Information) > > [The Westin At The Woodlands](https://www.expedia.ca/Conroe-Hotels-The-Westin-At-The-Woodlands.h13173066.Hotel-Information) > > [The Secret Garden B&B Inn](https://www.expedia.ca/Kingston-Hotels-The-Secret-Garden-BB-Inn.h9735851.Hotel-Information) > > [Hotels with Kitchenettes in Honolulu](https://www.expedia.ca/Honolulu-Hotels-Hotels-With-Kitchenettes.0-0-d1488-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [Gaylord Texan Resort & Convention Center](https://www.expedia.ca/Dallas-Hotels-Gaylord-Texan-Resort-Convention-Center.h985065.Hotel-Information) > > [The Woodlands Waterway Marriott Hotel & Convention Center](https://www.expedia.ca/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information) > > [Houston Airport Marriott at George Bush Intercontinental](https://www.expedia.ca/Houston-Hotels-Houston-Airport-Marriott-At-George-Bush-Intercontinental.h22967.Hotel-Information) > > [The Westin Dallas Fort Worth Airport](https://www.expedia.ca/Dallas-Hotels-The-Westin-Dallas-Fort-Worth-Airport.h1653.Hotel-Information) > > [Omni Frisco Hotel at The Star](https://www.expedia.ca/Dallas-Hotels-Omni-Frisco-Hotel.h18919478.Hotel-Information) > > [Grand Hyatt DFW - Connected to the airport](https://www.expedia.ca/Dallas-Hotels-Grand-Hyatt-DFW.h1209294.Hotel-Information) > > [Mercure Ambassador Seoul Hongdae](https://www.expedia.ca/Seoul-Hotels-Mercure-Ambassador-Seoul-Hongdae.h50919016.Hotel-Information) > > [Hyatt Regency DFW International Airport - Adjacent to Terminal C](https://www.expedia.ca/Dallas-Hotels-Hyatt-Regency-DFW.h22022.Hotel-Information) > > [AT&T Hotel & Conference Center at the University of Texas](https://www.expedia.ca/Austin-Hotels-ATT-Hotel-Conference-Center-At-The-University-Of-Texas.h2169414.Hotel-Information) > > [DoubleTree by Hilton Dallas - Richardson](https://www.expedia.ca/Dallas-Hotels-DoubleTree-By-Hilton-Dallas-Richardson.h18234.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from Calgary (YYC) to San José (SJO)](https://www.expedia.ca/lp/flights/yyc/sjo/calgary-to-san-jose) > > [Flights from Delhi (DEL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/del/yyz/delhi-to-toronto) > > [Flights from Sydney (SYD) to Auckland (AKL)](https://www.expedia.ca/lp/flights/syd/akl/sydney-to-auckland) > > [Flights from Sidney (YYJ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yyj/yyc/victoria-to-calgary) ### Cars > [Car rentals in Atlanta](https://www.expedia.ca/Car-Rentals-In-Hartsfield-Jackson-Atlanta-Intl.d5002305.Car-Rental-Guide) ### Activities > [Things to do in Halifax](https://www.expedia.ca/Things-To-Do-In-Halifax.d602873.Travel-Guide-Activities) ### Packages > [Okanagan Heritage Museum](https://www.expedia.ca/Okanagan-Heritage-Museum-Kelowna-Central-Business-District.d6072701.Vacation-Attraction) > > [Israel Vacations](https://www.expedia.ca/Israel.d85.Destination-Travel-Guides) > > [Cabbage Beach](https://www.expedia.ca/Cabbage-Beach-New-Providence-Island.d6087083.Vacation-Attraction) > > [Punta Cana Vacations](https://www.expedia.ca/Punta-Cana.d601906.Destination-Travel-Guides)