Superior Room, 1 Double Bed | View from room

Reviews of Kyriad Saint Chely d'Apcher - Aire de la Lozère

Kyriad Saint Chely d'Apcher - Aire de la Lozère
Sortie 32- Aire de la Lozere, Albaret-Sainte-Marie, Lozere

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 243 reviews" "
Rating 8 - Good. 94 out of 243 reviews" "
Rating 6 - Okay. 19 out of 243 reviews" "
Rating 4 - Poor. 6 out of 243 reviews" "
Rating 2 - Terrible. 3 out of 243 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mathias

Stayed 1 night in Dec 2023

8/10 Good

ROUVIERE

Stayed 1 night in Nov 2023

8/10 Good

Jenny

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel for sleeping
You get what you pay for. We only stayed one night and it suited or needs (to get some good sleep). The room is not so big but if you are only going to sleep is perfect. We had a room towards the highway but we didn’t hear the traffic. Would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Tony

Stayed 1 night in Oct 2023

8/10 Good

Abdelkrim

Stayed 1 night in Oct 2023

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour François,Merci d'avoir noté notre établissement, nous sommes ravis que vous ayez passé un agréable séjour. Nous espérons pouvoir vous accueillir de nouveau dans notre hôtel.Cordialement,

8/10 Good

François

Stayed 6 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour François,Merci d'avoir noté notre établissement, nous sommes ravis que vous ayez passé un agréable séjour. Nous espérons pouvoir vous accueillir de nouveau dans notre hôtel.Cordialement,Amaury, Réceptionniste.

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 22, 2023
Bonjour Amine,Merci d'avoir noté votre séjour dans notre établissement. Nous serons ravis de vous accueillir à nouveau dans notre hôtel Kyriad.Cordialement,

6/10 Okay

Benoit

Stayed 3 nights in Jul 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Benoit,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,

8/10 Good

SALLES

Stayed 1 night in Jul 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Matthew

Stayed 1 night in Jun 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

aneila

Stayed 2 nights in Jun 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pristine Hotel Spoiled by Disgraceful Breakfast.
The problem with Kyriad hotels is that there is no consistent standard. This one is one of the best. Everything is pristine and the receptionist on our arrival could not have been more helpful. However our stay was spoilt by the terrible breakfast. We arrived 45 minutes before closing to find that the small amount of hot food left was dried out and inedible. There were insufficient pastries left and we had to specifically ask for milk as none was provided. On pointing these out to the sole reception staff member we were greeted with a shrug. If visiting again we would decline the breakfast and eat at the McDonalds next door.
Stayed 1 night in Jun 2023
Response from Yann on Jun 13, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Amaury, Réceptionniste on Jun 9, 2023
Bonjour Charles,Merci d'avoir noté notre établissement. Nous espérons vous accueillir à nouveau chez nous.Cordialement

8/10 Good

MICHELLE

Stayed 1 night in May 2023
Response from Amaury, Réceptionniste on Jun 9, 2023
Bonjour Michelle,Merci d'avoir noté notre établissement. Nous espérons vous accueillir à nouveau chez nous.Cordialement

10/10 Excellent

YCSOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel accueillant
Super. Tres bon accueil. Le personnel est hyper sympa. Très agréable. Je recommande à 100%. Merci infiniment.
Stayed 1 night in May 2023
Response from Amaury, Réceptionniste on May 13, 2023
Bonjour,Merci d'avoir commenté votre expérience dans notre établissement, nous sommes ravis que l'accueil de notre personnel vous ait satisfait. Nous espérons vous revoir bientôt dans notre hôtel Kyriad.Cordialement

10/10 Excellent

François

Stayed 1 night in May 2023
Response from Amaury, Réceptionniste on May 13, 2023
Bonjour François,Merci d'avoir noté notre établissement.Cordialement

10/10 Excellent

BENJAMIN

Stayed 1 night in Jan 2023

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but traffic noise disturbed us through out the night.
Stayed 1 night in Jul 2022
Response from Lucie, réceptionniste on Aug 18, 2022
Dear Guest, Thank you for sharing your experience at our hotel. Indeed, our hotel is located on a motorway service area and the noise of the cars may disturb our light sleeping guests. For your next stay, we invite you to book a superior room which is located on the mountain side. Kinds regard.

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome break from the snow and fog!
Stopped here to avoid the snow on the motorway (we were on a motorbike!). Comfy hotel convenient for a break in travel and a welcome refuge from the weather. Some services were closed (as it was winter I guess) but staff were helpful and room was good.
Stayed 1 night in Jan 2022
Response from Emilie, Receptionist. on Jan 27, 2022
Dear Sarah, Thanks a lot for your comment. We are delighted that you enjoyed your stay in our establishment Kyriad Saint Chely d'Apcher - Aire de la Lozère. Our hotel offers all the necessary comfort for a stopover and we are happy that you were able to benefit from it in your situation. Kind regards.

6/10 Okay

Alexander

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very basic and just OK for one night whilst passing through. Not well signed. Breakfast very very basic. Not many people staying so I guess not much effort given. Staff were pleasant enough.
Stayed 1 night in Nov 2021
Response from Marion, Réceptionniste on Jan 7, 2022
Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère. As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions. For us it is important to have a personalized and warm welcome at your arrival as well as during your stay. Hoping to see you again at our hotel. Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère. As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions. For us it is important to have a personalized and warm welcome at your arrival as well as during your stay. Hoping to see you again at our hotel. Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère. As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions. For us it is important to have a personalized and warm welcome at your arrival as well as during your stay. Hoping to see you again at our hotel. Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère. As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions. For us it is important to have a personalized and warm welcome at your arrival as well as during your stay. Hoping to see you again at our hotel. Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère. As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions. For us it is important to have a personalized and warm welcome at your arrival as well as during your stay. Hoping to see you again at our hotel. Cordially.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical stop-over hotel in the center of France
Simple but clean rooms off the highway coming from the south of France. Friendly staff and restaurant was practical since we arrived around 8pm and everything in the area was closed. Good value for money for a quick stopover after a long car ride.
Stayed 1 night in Oct 2020

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyriad Sortie 32 A75
Quick and efficient arrival. Good advice on where to eat. Location is on the Aire itself, so ideal. Reception, dining room and room itself spotless. Good price too. Recommended
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very well equipped for this type of hotel. Difficult to walk anywhere from there.
Stayed 1 night in Aug 2019

8/10 Good

Gary, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Bad air con and internet, otherwise good.
Check in was good with a very friendly receptionist who spoke good English. The room was clean but a little on the small side. The air conditioning did not work so we had to open the window to cool the room. The internet was too slow to stream video at about 1mpbs.
Stayed 1 night in May 2019

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome!
Very friendly staff. Very helpful. Tasteful food.
Stayed 1 night in Mar 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very comfortable for an overnight stay. The only down side is the lack of on site restaurant. There is a Macdonald and a cafeteria but lacks choice.
Response from Virginie, réceptionniste on May 9, 2018
We thank you for your consideration. We are glad that you enjoy our establishment (room, services, facilities,comfort ...) Our restaurant is under construction at the moment.It will be open at middle of June. Now, we offer a formula "Lozerian Tapas" (Pork meat, tomato-mozzarella, aligot, cup, ..) However, there are restaurants in surrounding (10 minutes by car). But in the rest area, we have just a Mc Donald's, a cafétéria, ans o biological restaurant. We look forward to see you, Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It's a Motel
Hotel was OK but no restaurant and a small bar area. No much locally.
Stayed 1 night in Mar 2018
Response from Virginie, réceptionniste on May 9, 2018
Dear customer, We thank you for attention and consideration you have given at our hotel. We are glad that you enjoy our establissment (room, services, facilities,…) Our restaurant is under construction at the moment.It will be open at middle of June. Now, we offer a formula “Tapas Lozerien” (Pork meat, tomato-mozzarella, aligot, coupétade,..) However, there are restaurants in surrounding (10 minutes by car). We look forward to see you, Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
This hotel is situated right next to the motorway which makes it ideal for an overnight stop en route through France. The receptionist was very welcoming and the room had everything you need, including tea and coffe facilities, not always available in France.

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel. Rooms newly refurbished.
Room lovely. Sadly restaurant & others on site were closed & had to eat at the nearby MacDonalds. Not great.

10/10 Excellent

Michael, Maidstone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Best kyriad i have ever stayed in recommend to all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does as it says on the can
Excellent clean efficent hotel.spotlessly clean bathroom.Management helpful.It was perfect for travellers to Spain for a quick stop on the 20 hour drive from the UK.

10/10 Excellent

Nicholas, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, relaxing stop over
Great stay, the hotel was clean and comfortable, perfect for a motorway break night. Be aware the local restaurants aren't open very late though so don't miss your chance!

10/10 Excellent

Lawrence, Belper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spanish trip
Very nice hotel will book again but with a room at the back because of the road noise

10/10 Excellent

Colin., Albanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UK - Spain trip
It was a really nice place to stay and i will be putting it in my regular trips to and from the UK. The young lady on reception went out of her way to ensure everything went well for my stay as it was a late arrival for me. The room was nice and clean, small but just what was required. The only downside to it all was it was a little hard to find, but not for the next time.... and McDonalds is right next door too...... Thanks to all the staff.

6/10 Okay

antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jean-Pierre

Business traveller
Liked: Room comfort
Disliked: Staff & service
Très moyen
Sejour acceptable
Stayed 1 night in Oct 2023

10/10 Excellent

Vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Florent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

christine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

CHRISTINE

Stayed 1 night in Aug 2023

6/10 Okay

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
de passage pour une nuit,bon accueil,tres prppre,il faut demander les chambres sur l'arrière pour éviter le bruit de l'autoroute.pour le repas c'est très limité,pas de choix ,pas de salade ,juste cotelettes et frites
Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour Martine,Merci pour votre retour sur votre expérience dans notre établissement, nous sommes ravis que votre séjour se soit bien passé. Concernant le repas, nous tenons à souligner qu'il s'agit d'une offre snacking, de ce fait, nous proposons un choix limité de plat pour garantir la qualité des produits. Nous prenons bien note de vos remarques et espérons vous revoir bientôt dans notre établissement.Cordialement.

10/10 Excellent

Jean-Luc

Stayed 4 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Jean-Luc,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,

6/10 Okay

Samuel

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Samuel,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Matthieu,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Ingrid,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,

10/10 Excellent

Amandine

Stayed 1 night in Jul 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Amandine,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,