Sortie 32- Aire de la Lozere, Albaret-Sainte-Marie, Lozere
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
You get what you pay for. We only stayed one night and it suited or needs (to get some good sleep). The room is not so big but if you are only going to sleep is perfect. We had a room towards the highway but we didn’t hear the traffic. Would stay again.
Jenny
Stayed 1 night in Nov 2023
10/10 Excellent
Tony
Oct 30, 2023
Tony
Stayed 1 night in Oct 2023
8/10 Good
Abdelkrim
Oct 15, 2023
Abdelkrim
Stayed 1 night in Oct 2023
10/10 Excellent
Mohammed
Aug 27, 2023
Mohammed
Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour François,Merci d'avoir noté notre établissement, nous sommes ravis que vous ayez passé un agréable séjour. Nous espérons pouvoir vous accueillir de nouveau dans notre hôtel.Cordialement,
8/10 Good
François
Aug 25, 2023
François
Stayed 6 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour François,Merci d'avoir noté notre établissement, nous sommes ravis que vous ayez passé un agréable séjour. Nous espérons pouvoir vous accueillir de nouveau dans notre hôtel.Cordialement,Amaury, Réceptionniste.
Response from Amaury, Réceptionniste on Aug 22, 2023
Bonjour Amine,Merci d'avoir noté votre séjour dans notre établissement. Nous serons ravis de vous accueillir à nouveau dans notre hôtel Kyriad.Cordialement,
6/10 Okay
Benoit
Jul 17, 2023
Benoit
Stayed 3 nights in Jul 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Benoit,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,
8/10 Good
SALLES
Jul 3, 2023
SALLES
Stayed 1 night in Jul 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
10/10 Excellent
Matthew
Jun 23, 2023
Matthew
Stayed 1 night in Jun 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
10/10 Excellent
aneila
Jun 17, 2023
aneila
Stayed 2 nights in Jun 2023
Response from Yann on Jul 7, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
The problem with Kyriad hotels is that there is no consistent standard. This one is one of the best. Everything is pristine and the receptionist on our arrival could not have been more helpful.
However our stay was spoilt by the terrible breakfast. We arrived 45 minutes before closing to find that the small amount of hot food left was dried out and inedible. There were insufficient pastries left and we had to specifically ask for milk as none was provided. On pointing these out to the sole reception staff member we were greeted with a shrug. If visiting again we would decline the breakfast and eat at the McDonalds next door.
Helen
Stayed 1 night in Jun 2023
Response from Yann on Jun 13, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Super. Tres bon accueil. Le personnel est hyper sympa. Très agréable. Je recommande à 100%. Merci infiniment.
YCSOS
Stayed 1 night in May 2023
Response from Amaury, Réceptionniste on May 13, 2023
Bonjour,Merci d'avoir commenté votre expérience dans notre établissement, nous sommes ravis que l'accueil de notre personnel vous ait satisfait. Nous espérons vous revoir bientôt dans notre hôtel Kyriad.Cordialement
10/10 Excellent
François
May 7, 2023
François
Stayed 1 night in May 2023
Response from Amaury, Réceptionniste on May 13, 2023
Good hotel but traffic noise disturbed us through out the night.
Nigel
Stayed 1 night in Jul 2022
Response from Lucie, réceptionniste on Aug 18, 2022
Dear Guest,
Thank you for sharing your experience at our hotel. Indeed, our hotel is located on a motorway service area and the noise of the cars may disturb our light sleeping guests. For your next stay, we invite you to book a superior room which is located on the mountain side.
Kinds regard.
Stopped here to avoid the snow on the motorway (we were on a motorbike!). Comfy hotel convenient for a break in travel and a welcome refuge from the weather. Some services were closed (as it was winter I guess) but staff were helpful and room was good.
Sarah
Stayed 1 night in Jan 2022
Response from Emilie, Receptionist. on Jan 27, 2022
Dear Sarah, Thanks a lot for your comment. We are delighted that you enjoyed your stay in our establishment Kyriad Saint Chely d'Apcher - Aire de la Lozère. Our hotel offers all the necessary comfort for a stopover and we are happy that you were able to benefit from it in your situation. Kind regards.
Very basic and just OK for one night whilst passing through. Not well signed.
Breakfast very very basic. Not many people staying so I guess not much effort given. Staff were pleasant enough.
Alexander
Stayed 1 night in Nov 2021
Response from Marion, Réceptionniste on Jan 7, 2022
Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère.
As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions.
For us it is important to have a personalized and warm welcome at your arrival as well as during your stay.
Hoping to see you again at our hotel.
Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère.
As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions.
For us it is important to have a personalized and warm welcome at your arrival as well as during your stay.
Hoping to see you again at our hotel.
Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère.
As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions.
For us it is important to have a personalized and warm welcome at your arrival as well as during your stay.
Hoping to see you again at our hotel.
Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère.
As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions.
For us it is important to have a personalized and warm welcome at your arrival as well as during your stay.
Hoping to see you again at our hotel.
Cordially.Hello Alexander, thank you for taking the time to share your experience at our hotel Kyriad***, Aire de la Lozère.
As for breakfast, we vary our products as much as possible, are local products (such as cold cuts or cheese), or homemade products by our kitchen team (cake, pancakes...). Then we also try to space the arrivals to the breakfasts following the sanitary restrictions.
For us it is important to have a personalized and warm welcome at your arrival as well as during your stay.
Hoping to see you again at our hotel.
Cordially.
Simple but clean rooms off the highway coming from the south of France. Friendly staff and restaurant was practical since we arrived around 8pm and everything in the area was closed. Good value for money for a quick stopover after a long car ride.
Quick and efficient arrival. Good advice on where to eat. Location is on the Aire itself, so ideal. Reception, dining room and room itself spotless. Good price too. Recommended
Check in was good with a very friendly receptionist who spoke good English. The room was clean but a little on the small side. The air conditioning did not work so we had to open the window to cool the room. The internet was too slow to stream video at about 1mpbs.
The hotel is very comfortable for an overnight stay. The only down side is the lack of on site restaurant. There is a Macdonald and a cafeteria but lacks choice.
Brian
Response from Virginie, réceptionniste on May 9, 2018
We thank you for your consideration.
We are glad that you enjoy our establishment (room, services, facilities,comfort ...)
Our restaurant is under construction at the moment.It will be open at middle of June.
Now, we offer a formula "Lozerian Tapas" (Pork meat, tomato-mozzarella, aligot, cup, ..)
However, there are restaurants in surrounding (10 minutes by car).
But in the rest area, we have just a Mc Donald's, a cafétéria, ans o biological restaurant.
We look forward to see you,
Best regards
Hotel was OK but no restaurant and a small bar area. No much locally.
Verified traveller
Stayed 1 night in Mar 2018
Response from Virginie, réceptionniste on May 9, 2018
Dear customer,
We thank you for attention and consideration you have given at our hotel.
We are glad that you enjoy our establissment (room, services, facilities,…)
Our restaurant is under construction at the moment.It will be open at middle of June.
Now, we offer a formula “Tapas Lozerien” (Pork meat, tomato-mozzarella, aligot, coupétade,..)
However, there are restaurants in surrounding (10 minutes by car).
We look forward to see you,
Best regards
This hotel is situated right next to the motorway which makes it ideal for an overnight stop en route through France. The receptionist was very welcoming and the room had everything you need, including tea and coffe facilities, not always available in France.
Excellent clean efficent hotel.spotlessly clean bathroom.Management helpful.It was perfect for travellers to Spain for a quick stop on the 20 hour drive from the UK.
Great stay, the hotel was clean and comfortable, perfect for a motorway break night. Be aware the local restaurants aren't open very late though so don't miss your chance!
It was a really nice place to stay and i will be putting it in my regular trips to and from the UK. The young lady on reception went out of her way to ensure everything went well for my stay as it was a late arrival for me. The room was nice and clean, small but just what was required. The only downside to it all was it was a little hard to find, but not for the next time.... and McDonalds is right next door too...... Thanks to all the staff.
de passage pour une nuit,bon accueil,tres prppre,il faut demander les chambres sur l'arrière pour éviter le bruit de l'autoroute.pour le repas c'est très limité,pas de choix ,pas de salade ,juste cotelettes et frites
Martine
Stayed 1 night in Aug 2023
Response from Amaury, Réceptionniste on Aug 28, 2023
Bonjour Martine,Merci pour votre retour sur votre expérience dans notre établissement, nous sommes ravis que votre séjour se soit bien passé. Concernant le repas, nous tenons à souligner qu'il s'agit d'une offre snacking, de ce fait, nous proposons un choix limité de plat pour garantir la qualité des produits. Nous prenons bien note de vos remarques et espérons vous revoir bientôt dans notre établissement.Cordialement.
10/10 Excellent
Jean-Luc
Aug 18, 2023
Jean-Luc
Stayed 4 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Jean-Luc,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,
6/10 Okay
Samuel
Aug 18, 2023
Liked: Cleanliness, room comfort
Samuel
Stayed 2 nights in Aug 2023
Response from Amaury, Réceptionniste on Aug 19, 2023
Bonjour Samuel,Merci d'avoir noté votre expérience sur notre établissement, nus espérons vous accueillir à nouveau très prochainement.Cordialement,