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Reviews of IBB Hotel Passau Süd

IBB Hotel Passau Süd
Neuburger Str. 79, Passau, BY

Reviews

8.0

Very good

Rating 10 - Excellent. 104 out of 416 reviews" "
Rating 8 - Good. 200 out of 416 reviews" "
Rating 6 - Okay. 90 out of 416 reviews" "
Rating 4 - Poor. 19 out of 416 reviews" "
Rating 2 - Terrible. 3 out of 416 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

MIkhail

good room, good breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good quality hotel and a reasonable pricing.
Stayed 1 night in Oct 2023

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Hotel is clean, staff are helpful and my double room was spacious, clean and comfortable. However, it’s very dated. Location is not ideal. 2 km uphill from train station and downtown/old town areas.
Stayed 2 nights in Sep 2023

8/10 Good

ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Minica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Bartosz, Nowy Tomysl

Liked: Cleanliness, property conditions & facilities
No aircondition
Stayed 1 night in Jul 2023

10/10 Excellent

Gary

Stayed 1 night in Jun 2023

8/10 Good

Stephen, Attenkirchen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very reasonably priced, comfortable beds, parking only €5-6 about 30mins walk to the old town. For the price, we paid approximately €50 for each room.
Response from Rezeption on Dec 6, 2022
thanks for your evaluationIBB Hotel Passau Süd

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Stayed 1 night in Jul 2022

8/10 Good

Simionescu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

donna

Stayed 1 night in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Rezeption on Jul 7, 2022
Danke für Ihre Bewertung. Ihr IBB Hotel Süd

6/10 Okay

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel in Passau
This is a budget hotel with reasonable sized room & ensuite shower, small wardrobe lift between floors , good breakfast , room serviced very well, good sized bed but only one pillow each. . no air conditioning ( but window opens), no tea & coffee supplies in the room or able to be accessed after breakfast,drinks & icecreams available from reception, no restaurant but a good Pizza place across the road. Its about 30 min to walk into the shopping centre , taxis are good though , no laundry facilities but there are 3 launderettes in the city area, receptionists all very helpful , nice out door eating area, good onsite parking, overall for a budget hotel its quite good and they do give a late checkout which we appreciated.
Stayed 2 nights in Jun 2022
Response from Rezeption on Jun 14, 2022
Dear guests, thank you very much for your review. We look forward to welcoming you back soon. Greetings from Passau

10/10 Excellent

Coleman M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Rezeption on Nov 5, 2021
Vielen Dank für Ihre Bewertung IBB Hotel Passau Süd

10/10 Excellent

Chase

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2021
Response from Rezeption on Aug 19, 2021
Thank you for your review

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Stephanie Regner on Aug 10, 2021
Vielen Dank für Ihre Bewertung.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff, decent breakfast
Friendly hotel, nice size rooms but a bit dated. Breakfast good considering current restrictions.
Stayed 1 night in Jul 2021
Response from Matthias Billmeier on Jul 22, 2021
Thank you for your review, we would be happy to welcome you again.

8/10 Good

Roxana

Liked: Cleanliness, staff & service, room comfort
Brilliant receptionist
I have stayed in this hotel several times but the receptionist this time was brilliant.
Stayed 1 night in Apr 2021
Response from Stephanie Regner on May 6, 2021
Thank you so much for your positive review. It was a pleasure to have you here and we hope to welcome you back at our hotel in the future. We wish you and your family all the very best, stay healthy. Best Regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is ok
Stayed 1 night in Apr 2021
Response from Stephanie Regner on Apr 15, 2021
Thanl you very much for your review. We are pleased, that everything was fine during your stay at our hotel. We are wishing you all the best. Best Regards,

2/10 Terrible

Inamullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience Ever
Worst hotel experience ever. Started off with the guy at the front desk having a meltdown saying he doesn’t have a room for us before tentatively going inside one of the rooms to check if they’re empty or not. After finally checking in just before handing over the keys the guy tells us there’s no hot water and there may or may not be hot water the following day. The bathroom was filthy and the windows were dusty. The underground parking garage was the worst car park I have come across. Cars had to go up on ramps and the spaces were so tight you had to get out of the car sideways. Will never recommend this hotel to anyone ever.
Stayed 1 night in Sep 2020
Response from Jessica Sammer on Sep 25, 2020
Thank you for your feedback and the constructive critics. We apologize us really much for the circumstances during your stay. We will speak with the employee to improve the behavior in this cases. This is not our standard. We also excuse for the problem with the water. We had a problem with the warm water pump which was not possible to repair within few hours. The specialist are already fix the problem within 12 hours because the failure was in the late evening. Thank you also for the other points which we already forwarded to the correct departments, to improve our services.

8/10 Good

loredana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Isabel Stidl on Sep 8, 2020
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und wünschen Ihnen alles Gute und bleiben Sie gesund.

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay .free parking :) comfy bed , lovely staff . Definitely we would come back again .
Stayed 1 night in Jul 2020
Response from Isabel Stidl on Jul 31, 2020
Thank you very much for your great feedback. We wish you all the best.

10/10 Excellent

E M

Stayed 1 night in Jun 2020
Response from Isabel Stidl on Jul 5, 2020
Thank you very much for this great feedback. We wish you all the best.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value, simple but clean and comfortable, parking on site, easy to get get to.
Stayed 4 nights in Feb 2020
Response from Isabel Stidl on Feb 19, 2020
Thank you very much for the great feedback. We appreciate it very much that you could enjoy your stay in our hotel and hope to see you again soon in our hotel.

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Good stopover location
Very comfortable for a one night stopover. No restaurant and local ones closed on Sunday. Long walk into centre. Excellent breakfast.
Stayed 1 night in Sep 2019
Response from Isabel Stidl on Sep 23, 2019
Thank you very much for this fantastic feedback. We hope to see you again regardless and wish you a nice day.

10/10 Excellent

Philip Craig

Stayed 1 night in Sep 2019

6/10 Okay

Alan

Liked: Staff & service, property conditions & facilities, room comfort
No frills budget hotel reasonably close to centre
No frills hotel a mile away from lively downtown Passau with bus stops quite nearby. Room had no fridge and had an awkward layout (that is hazardous for anyone over 5’ tall). Parking spaces were available but local roadworks meant access from main road impossible - feel hotel should have informed us beforehand about how to access it from the rear (as it was not obvious). However, price was good compared to better located hotels.
Stayed 1 night in Jul 2019
Response from Hotel Management on Aug 1, 2019
Thank you for your feedback. We excuse the actual roadworks very much, but have no influence on it. We only know that the hurry up the work that we could use the normal way. We wish you all the best.

8/10 Good

TIBOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Management on Aug 1, 2019
Thank you for the great feedback. We are looking forward to welcome you again in your hotel.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Passau Old Town
The Hotel was clean, comfortable, and quiet. Access to an indoor pool and sauna. Convenient free parking next to building. Dining nearby. Public transportation nearby. Old Town was a few minutes away.
Stayed 1 night in May 2019
Response from Hotel Management on Jun 4, 2019
Thank you very much for the great review. We appreciate it very much that you enjoy your stay and looking forward to welcome you again.

10/10 Excellent

P, Thailand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and​ clean.​ Easy to​ find and​ it​ is​ not​ far from​ passau​ old town.​ (around​ 5-10mins drive)​
Stayed 1 night in Apr 2019
Response from Hotel Management on Apr 26, 2019
Thank you very much for the great rating. We appreciate it very much that you enjoy your stay with us and hope to see you soon.

10/10 Excellent

Costel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2018
Response from Hotel Management on Feb 4, 2019
Thank you for the great rating. We hope to see you soon.

8/10 Good

Costel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Hotel Management on Jan 3, 2019
Thank you for the good rating. We hope to see you again.

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, bad wifi
Nice and clean hotel, good breakfast, very bad wifi
Stayed 1 night in Dec 2018
Response from Hotel Management on Dec 10, 2018
Thank you for your feedback and the hint due to our wifi. We will give this information to our technician to improve it. We hope to see you again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Hotel Management on Oct 15, 2018
Thank you for your good rating. We hope to see you soon.

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet
Easy check in. Friendly staff, helped us find a restaurant for supper. Not much to do around the hotel. We had spent the day in Old town Passau. Great breakfast buffet. Good coffee.
Stayed 1 night in Sep 2018
Response from Hotel Management on Oct 11, 2018
Thank you very much for your great feedback. We are very happy that you enjoy your stay and hope to see you soon.

10/10 Excellent

Ejnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and room and service. Location a bit too much outside of town.
Stayed 1 night in Sep 2018
Response from Hotel Management on Oct 8, 2018
Thank you very much for the great feedback. We are happy that you enjoy your stay and hope to see you soon.

4/10 Poor

anne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
We booked 2 single beds but where given a king size bed. They could not change because they where full. Poor service at recwption
Stayed 1 night in Sep 2018
Response from Hotel Management on Oct 1, 2018
Thank you for the feedback. We excuse that your stay was not than expected. We will speak to our employees to improve our service and will notice it better with your next booking. We wish you all the best.

6/10 Okay

Pat, Clearwater, Fl

Liked: Cleanliness, staff & service
very hot while we were there in July and no AC. Made it difficult to get comfortable in the evening. Distance from the town was farther than we expected which resulted in numerous bus trips to get where we needed to go
Stayed 2 nights in Jul 2018
Response from Hotelmanagement on Sep 25, 2018
Thank you for your feedback to your stay. Due to no air condition we are able to give fans up to the rooms. If you need one the next time, please let us know before your arrival. We hope to see you again and wish you all the best.

8/10 Good

Fred, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel but no coffee making facilities in room. Can get noisy with window open as seems to be on route to ER.
Stayed 1 night in Jul 2018
Response from Hotel Management on Nov 16, 2018
Thank you for your feedback. We wish you all the best and hope to see you soon.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Very friendly helpful staff, beautiful quiet rooms … I would highly recommend this hotel as I enjoyed my stay, and with no issues.
Stayed 1 night in Jul 2018
Response from Hotel Management on Nov 16, 2018
Thank you very much for your great feedback. We hope to see you soon.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very clean, bright and large room! The beds were comfortable and even though it is on a main street, the night time was quiet for sleeping. It's a little out of the center, but has frequent buses into downtown!
Stayed 2 nights in May 2018
Response from Manuel Günter on Jun 2, 2018
Dear Denise, Thank you very much for your positive feedback. We are really glad that you could enjoy your stay at IBB Hotel Passau Süd and looking forward to welcoming you again. Kind regards Manuel Günter Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very nice stay for a reasonable price. The location was a fairly long walk to the city center but other then that ok.
Stayed 1 night in Apr 2018
Response from Manuel Günter on May 15, 2018
Thank you very much for your positive feedback. We apreciate this. Best regards Manuel Günter Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel, on main road. Close to bus stops to and from city centre.
Stayed 3 nights in Apr 2018
Response from Manuel Günter on Apr 24, 2018
Thank you very much for your positive feedback. We are glad that you could enjoy your stay and you are recommending the IBB Hotel Passau Süd. Best regards Manuel Günter Hotel Manager

8/10 Good

Lizanne S.

A wonderful place but a bit too far from the old town for us
Helpful staff, fantastic breakfast and a bus ride away from the city center. The sauna and whirlpool were a BIG bonus! Catch the 1 or 2 bus across the street. from the hotel to get downtown. Also, if you are on foot from the train station, walk up Leopoldstrasse to Neuburgerstrasse and catch a 1 or 2 bus, getting off at the fourth stop. I wish we’d known this, we walked the whole way and it wasn’t easy with backpacks...
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, lovely room, very comfortable, warm, very clean and exceptional stuff, we were very happy with the experience. Thank you very much!
Stayed 1 night in Dec 2017

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Good value for the price
The hotel room was good size, as was bathroom. Non smoking room smelled of stale smoke and bed was rather hard with lumpy old pillows. Room was adequate for the one night we stayed en route from Hungary to Frankfurt, Germany. For the price, the room was adequate and included underground parking. It did not include breakfast, priced at an additional 9 euro per person; we skipped it and went to McDonald's a mile away....
Stayed 1 night in Nov 2017

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasanat surprise
I was fearful that this hotel was too out of the way for people who travel by train. One needs to take a taxi each way. But having said that the hotel staff gave us a route to walk to the old town and indicated which street had an active restaurant scene. This hotel is not your normal Ibis. It is very up-scale. The food and service is good. While eating breakfast we watched a river cruise boat glide by the window! I recommend it.
Stayed 1 night in Sep 2017