Louisville Vacation Packages

Great stay clean room and breakfast.

Upon arrival, the staff greeted me and my daughter with smiles, and they were eager to help. They gave us rooms right next to each other, but unfortunately, we needed to move due to an air conditioner issue. The gentleman at the front desk immediately sent maintenance to take a look and relocated us down the hall to another room with no hesitation. We took advantage of the lounge area, the food and the conversations with the other guests was absolutely amazing. My future visits to the Augusta area will definitely include Doubletree as a place to lodge.

I was in town for surgery and needed to stay overnight. This place was nothing fancy, as I didn’t need a pool, spa, restaurant ect. What it was, was amazing. Absolutely, spotless, mini kitchen, all appliances (small full size refrigerator/freezer) except dishwasher. Had dish soap and towels. We bought plastic utensils and paper bowls. A/C was great, not noise, beds and pillows were great! The icing on the cake, the staff could not have been nicer. I would most definitely recommend and stay there again myself.

We specifically chose this hotel because of the pool, so we could enjoy the swim in the heat of the summer. If we had known the pool wasn't ready to use, we would have booked somewhere else. We were never informed it would be unavailable. Is there anything the hotel can do to make this right? Thank you.

Ask for room service an a comforter for bed,bed was hard left for the day came back around 4:00. No room service call front desk talked to them they didn’t know about room service. But the lady took care of the problem