[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ramada Plaza & Conf Center by Wyndham Louisville Suburban hotel with free breakfast and a 24-hour front desk ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/17100/17060/510a738a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17100/17060/265c3e14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/20000/17100/17060/6d4ac38f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout drapes, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/20000/17100/17060/35dffa5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/20000/17100/17060/3521593c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Jeffersontown, Ramada Plaza & Conf Center by Wyndham Louisville offers a welcoming atmosphere with free continental breakfast. The 73 guestrooms include refrigerators, microwaves, and free WiFi. Enjoy the multilingual staff, business center, and on-site restaurant. 5.0 ## Popular amenities - Breakfast included - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=17060&PinnedHotelID=17060&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Sauna, body treatments, aromatherapy, hot stone massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21110000/21106200/21106192/cb5ca4e9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Omni Louisville Hotel Downtown Louisville - Pool - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 1,628 reviews CA $278 CA $327 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Louisville-Hotels-Omni-Louisville-Hotel.h21106192.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=9c08151e-31f8-4ae2-a783-9d8836fb834e&top_cur=CAD) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/795900/795844/w6242h2700x4y4-13f6837b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Caesars Southern Indiana Elizabeth - 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Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 182 reviews CA $167 CA $197 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Louisville-Hotels-Home2Suites-By-Hilton-Louisville-East-Hurstbourne.h12333926.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=9c08151e-31f8-4ae2-a783-9d8836fb834e&top_cur=CAD) Ad ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3910000/3900500/3900490/f3d22c0c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Radcliff - Fort Knox Radcliff - Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 575 reviews CA $156 CA $172 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Louisville-Hotels-Hampton-Inn-Suites-Radcliff-Fort-Knox.h3900490.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=9c08151e-31f8-4ae2-a783-9d8836fb834e&top_cur=CAD) Ad ![Free daily on-the-go breakfast](https://images.trvl-media.com/lodging/32000000/31360000/31356900/31356812/w3839h2492x0y0-b699260c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Simpsonville Simpsonville - 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Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 780 reviews CA $127 CA $150 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Louisville-Hotels-Hilton-Garden-Inn-Louisville-East.h213038.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=603002&destination=Louisville (and vicinity)&destType=MARKET&latLong=38.25621,-85.75471&searchId=9c08151e-31f8-4ae2-a783-9d8836fb834e&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Ramada-Plaza-Conf-Center-By-Wyndham-Louisville.h17060.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLouisville-Hotels-Ramada-Plaza-Conf-Center-By-Wyndham-Louisville.h17060.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.22168%2C-85.57709&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XqhYwYTo84A9vzE5X7Nz97V5JG4=) 9700 Bluegrass Parkway, Louisville, KY, 40299 #### What's nearby - Mall St. Matthews - 5 min drive - 6.5 km - Oxmoor Center - 6 min drive - 7.5 km - E.P. Tom Sawyer State Park - 9 min drive - 8.8 km - Louisville Mega Cavern - 11 min drive - 14.7 km - Louisville Zoo - 12 min drive - 14.7 km #### Getting around - Louisville, KY (LOU-Bowman Field) - 9 min drive #### Restaurants - ‪Raising Cane's Chicken Fingers - ‬14 min walk - ‪McDonald's - ‬2 min drive - ‪Circle K - ‬17 min walk - ‪KPot - ‬16 min walk - ‪Panda Express - ‬20 min walk ## About this property ### Ramada Plaza & Conf Center by Wyndham Louisville Hotel located in Jeffersontown Consider a stay at Ramada Plaza & Conf Center by Wyndham Louisville and take advantage of free continental breakfast, a business center, and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An area shuttle, multilingual staff, and a 24-hour front desk - A vending machine, 15 meeting rooms, and luggage storage - Laundry services, ATM/banking services, and wedding services Room features All 73 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Refrigerators, microwaves, and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11080000/11078000/11077956/83b562f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Louisville Jeffersontown Jeffersontown - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 446 reviews CA $96 CA $113 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=11077956&PinnedHotelID=11077956&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1500000/1499600/1499561/d9c2fbb7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Louisville East Jeffersontown - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,002 reviews CA $106 CA $124 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1499561&PinnedHotelID=1499561&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/120000/119400/119314/d5d4bacc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn by Wyndham Louisville East Jeffersontown - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.8 1,004 reviews CA $83 CA $98 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=119314&PinnedHotelID=119314&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1890000/1889100/1889073/60c5524d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Louisville Airport - Fair/Expo by IHG Fairgrounds - Pool - Free airport shuttle - Free WiFi - Restaurant 8.2 Very good 924 reviews CA $123 CA $144 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1889073&PinnedHotelID=1889073&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/990000/983300/983268/04817305.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Louisville Airport Fairgrounds - Free airport shuttle - Parking included - Free WiFi - Restaurant 8.4 Very good 65 reviews CA $134 CA $158 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=983268&PinnedHotelID=983268&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/430000/426400/426329/130c7575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn & Suites Louisville Airport Fair & Expo Fairgrounds - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.2 Very good 99 reviews CA $113 CA $132 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=426329&PinnedHotelID=426329&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/26000/25958/3d017cc5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seelbach Hilton Louisville Downtown Downtown Louisville - Pet-friendly - Restaurant - Air conditioning - Gym 8.6 Excellent 1,001 reviews CA $218 CA $257 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=25958&PinnedHotelID=25958&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1790000/1789400/1789304/6fe1c0cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Louisville Southeast Fern Creek - Parking included - Free WiFi - Air conditioning - Laundry 6.6 634 reviews CA $84 CA $98 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1789304&PinnedHotelID=1789304&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transportation - Area shuttle - Free RV/bus/truck parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 10:00 AM - A restaurant ### Family friendly - In-room crib - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 15 meeting rooms - 484,376 square feet of conference space - Business center ### Outdoors - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 1972 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2:30 AM Early check-in subject to availability Early check-in fee: USD 10 Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 150.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: USD 10 (subject to availability) - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Pool access at this hotel is for registered hotel guests only and is strictly enforced. Up to 5 wristbands per room are provided at check-in. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties ### Property is also known as Ramada Plaza Louisville Ramada Plaza Louisville Hotel Ramada Plaza Louisville Hotel Louisville Ramada Plaza Conf Center Wyndham Louisville Hotel Ramada Plaza Conf Center Wyndham Louisville Ramada Plaza Conf Center Wyndham Ramada Plaza Louisville Hotel Conference Center Ramada Plaza Conf Center by Wyndham Louisville Ramada Plaza & Conf Center by Wyndham Louisville Hotel Ramada Plaza & Conf Center by Wyndham Louisville Louisville ## Frequently asked questions ### Is Ramada Plaza & Conf Center by Wyndham Louisville pet-friendly? > No, only service animals are welcome at the property. ### What time is check-in at Ramada Plaza & Conf Center by Wyndham Louisville? > Check-in start time: 3 PM; Check-in end time: 2:30 AM. Early check-in is available for a fee of USD 10 (subject to availability). After-hours check-in is not available. ### What time is check-out at Ramada Plaza & Conf Center by Wyndham Louisville? > Check-out is at 11:00 AM. Late check-out is available for USD 20 (subject to availability). ### Where is Ramada Plaza & Conf Center by Wyndham Louisville located? > Located in Jeffersontown, this hotel is 0.6 mi (1 km) from Hunnington Place Shopping Center and within 3 mi (5 km) of Southeast Christian Church and Hurstborne Shopping Center. Hurstbourne Corners Shopping Center is 2.7 mi (4.4 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ramada Plaza & Conf Center by Wyndham Louisville Reviews 5.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 5.4 Cleanliness ### 6.8 Location ### 6.2 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 85 8 - Good 130 6 - Okay 228 4 - Poor 254 2 - Terrible 303 ### 2/10 Terrible #### Tyler Mar 28, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Tyler Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 16, 2020 ##### Verified traveller Stayed 1 night in Mar 2020 ### 2/10 Terrible #### Meghan Mar 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Meghan Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Heather Mar 8, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### All kinds of NOPE!!! Great place if you like broken doors, wallpaper falling off the walls and sticky surfaces. ##### Heather Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Paulo Mar 7, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel good weather. ##### Paulo Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 1, 2020 Disliked: Staff & service, property conditions & facilities #### Give second thoughts about staying. Appears to be in the much needed remolding stage as our room was clean but the desk and chest had broken drawers, plus commode seat was very loose. Breakfast was not at all appealing as we just left and went to a near-by Chick-fil-A and had a very enjoyable breakfast. When checking out I mentioned to the desk clerk about the breakfast area being on the real cool side and his reply was (its cold outside). ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Brian Feb 29, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### Not a normal Ramada This facilities had zero amenities. The pool, shuttle, WiFi, exercise room and everything else has been shut down. The shuttle van is actually sitting in the parking lot though. They ripped us of with a ‘deposit’ that hasn't been refunded yet. The do not disturb sign was ignored. We were woke up by beating on the door. We had to shout multiple times we did not want housekeeping. Then they returned and did the same thing an hour later. We also had some very old ice cream in our room’s freezer. Very disappointed with this version of a Ramada. ##### Brian Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### David Feb 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easy and Great Check in. Great check thanks to a wonderful staff member name Eric at the front desk. He was so helpful. The room was great. ##### David Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 18, 2020 Liked: Cleanliness ##### Verified traveller Stayed 2 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Feb 18, 2020 Disliked: Property conditions & facilities Wifi is very weak, we can’t do anything in room Morning buffet not too many choice ##### Verified traveller Stayed 5 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 17, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 17, 2020 Liked: Staff & service, amenities Property was alright. The hotel is under renovations. So there was no indoor pool or restaurant. The sign in the lobby informed us the pictures online were not accurate as to what the hotel actually looked like in reality. There was a bit of water damage on the ceiling and the elevator didn’t work. The staff was very friendly and helpful. It was very basic but fair for the price. The continental breakfast was good compared to some places. We would be repeat guests overall. Dairy Queen was next door but using google it’s confusing to get to the hotel. It was quiet at night and every day staff cleaned the room. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Prasad Feb 17, 2020 Disliked: Cleanliness, property conditions & facilities, room comfort One of the worst hotel in town. Whatever I have seen on google talking about hotel pics that was completely different ##### Prasad Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller Feb 17, 2020 Disliked: Cleanliness, amenities, property conditions & facilities Every thing was bad. Not as advertised. Nobar,no pool,no exercise room,hallways were freezing,breakfast wasnt good. No vacuum done in rooms. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 17, 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities The beds were comfortable and the rooms were clean. The commode was not working properly and the breakfast was the same every morning. ##### Verified traveller Stayed 5 nights in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 16, 2020 I did not like that the Expedia customer service told me the hotel would take cash for a deposit and the hotel did not accept cash. Secondly, I was surprised the replacement hotel provided by Expedia required a $150 deposit. I wished the customer service person had communicated this before booking th he room. ##### Verified traveller Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 15, 2020 Disliked: Staff & service, property conditions & facilities ##### Verified traveller Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Corey Feb 15, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### They Couldn’t Pay Me to Stay Here Again. Front desk staff was very polite and courteous, however this was an awful hotel experience. While walking down the hallway to the room we noticed a random internet cord dangling from the ceiling. Some of the wiring IN the room had live wires dangerously exposed. They failed to mention the hotel was under construction leaving several common areas of the hotel inaccessible and the temperature very uncomfortably cold. We arrived at breakfast 1 hour after it started, and was informed there was no more hot food, only muffins and cereal. The pool was inaccessible, and there was no gym, suites, arcade, shuttle, rollaway beds or elevators. ##### Corey Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Michael, DETROIT Feb 14, 2020 Disliked: Cleanliness, amenities, property conditions & facilities Overall property very updated and poorly finishes ##### Michael Stayed 1 night in Feb 2020 ### 6/10 Okay #### Verified traveller Feb 12, 2020 ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 12, 2020 Liked: Cleanliness, staff & service, room comfort Basic, yet comfortable, rooms at a reasonable price. Room booked for overflow of family visiting from out of town. ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Stephanie Feb 12, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel stay of my life There was renovations being done as early as 7am. The interior of hotel was freezing!! The debit card I used for the reservation and the credit card I used for payment were both charged. I had to wait until Monday morning to clear up the overcharging with my credit union. There was no fresh fruit at the continental breakfast. I only had processed foods to choose from it was a HORRIBLE STAY. ##### Stephanie Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Yanet Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yanet Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Mohalee, New Jersey Feb 11, 2020 Disliked: Staff & service, amenities, property conditions & facilities The hotel was a complete mess remodeling and everything was falling of the walls no ice machine vending machines not taking money a complete dump they should let you know when they are not up to par so you can be prepared no gym no no pool no nothing bathroom old and molded ##### Mohalee Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Yunier, Louisville, Ky Feb 10, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Really bad experience in general. The whole installation needs a deep cleanup, hire better employees and get a lot of cosmetic details taking care ASAP. ##### Yunier Stayed 1 night in Feb 2020 ## Expedia's Latest Trends ### Hotels > [Galt House Hotel Trademark Collection by Wyndham](https://www.expedia.ca/Louisville-Hotels-Galt-House-Hotel-Trademark-Collection-By-Wyndham.h191434.Hotel-Information) > > [ARIA Resort & Casino](https://www.expedia.ca/Las-Vegas-Hotels-ARIA-Resort-Casino.h2565776.Hotel-Information) > > [Wingate by Wyndham Louisville Fair and Expo](https://www.expedia.ca/Louisville-Hotels-Wingate-By-Wyndham-Louisville-Fair-And-Expo.h1000719.Hotel-Information) > > [Hotels near Olympic Stadium](https://www.expedia.ca/Olympic-Stadium-Hotels.0-l501881-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Tortola](https://www.expedia.ca/Destinations-In-Tortola-All-Inclusive-Hotel.0-0-d1116-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pyramid Lake Lodge](https://www.expedia.ca/Jasper-Hotels-Pyramid-Lake-Resort.h487039.Hotel-Information) > > [Family Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-Family-Hotel.0-0-d13-tFamilyHotel.Hotel-Filter-Destinations) > > [von Trapp Family Lodge & Resort](https://www.expedia.ca/Stowe-Hotels-Trapp-Family-Lodge.h84462.Hotel-Information) > > [JW Marriott Chicago](https://www.expedia.ca/Chicago-Hotels-JW-Marriott-Chicago.h3538327.Hotel-Information) > > [Cheap Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels-Cheap-Hotels.0-0-d178276-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express & Suites Louisville Downtown by IHG](https://www.expedia.ca/Louisville-Hotels-Holiday-Inn-Express-Suites-Louisville-Downtown.h12552757.Hotel-Information) > > [Omni Louisville Hotel](https://www.expedia.ca/Louisville-Hotels-Omni-Louisville-Hotel.h21106192.Hotel-Information) > > [Best Western Plus Moncton](https://www.expedia.ca/Moncton-Hotels-Best-Western-Plus-Moncton.h922564.Hotel-Information) ### Flights > [Biman Bangladesh](https://www.expedia.ca/Biman-Bangladesh-Flights.cBG.Travel-Guide-Airlines) > > [Flights from Düsseldorf (DUS) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dus/yyz/dusseldorf-to-toronto) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from North Syracuse (SYR) to Austin (AUS)](https://www.expedia.ca/lp/flights/syr/aus/syracuse-to-austin) > > [Flights from Toronto (YYZ) to Prague (PRG)](https://www.expedia.ca/lp/flights/yyz/prg/toronto-to-prague) > > [Flights from Phoenix (PHX) to Dallas (DFW)](https://www.expedia.ca/lp/flights/phx/dfw/phoenix-to-dallas) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from Montreal (YUL) to San Antonio (SAT)](https://www.expedia.ca/lp/flights/yul/sat/montreal-to-san-antonio) ### Activities > [Things to do in St. Catharines](https://www.expedia.ca/Things-To-Do-In-St-Catharines.d10560.Travel-Guide-Activities) ### Vacation Rentals > [Sylvan Lake Vacation Rentals](https://www.expedia.ca/Sylvan-Lake-Vacation-Rentals.d6136633.Travel-Guide-VacationRentals) ### General > [Visit Costa Rica](https://www.expedia.ca/Costa-Rica.dx42)