Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews of Holiday Inn Express Hotel & Suites Hillview, an IHG Hotel

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 333 reviews" "
Rating 8 - Good. 105 out of 333 reviews" "
Rating 6 - Okay. 41 out of 333 reviews" "
Rating 4 - Poor. 13 out of 333 reviews" "
Rating 2 - Terrible. 11 out of 333 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night to sleep on a longer road trip and only spent about 7 hours on the property. All of the staff were welcoming and helpful as we grabbed breakfast to hit the road. Good stay for the price.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times through the years. It’s always a safe place to stay with clean rooms. Convenient to downtown Louisville without the downtown hustle.
Stayed 4 nights in Feb 2024

8/10 Good

Laurie

Liked: Amenities
Good location. Reasonable price for travelers
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall experience
Stayed 2 nights in Jan 2024

10/10 Excellent

mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downfall, is the shower
Stayed 1 night in Dec 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very good breakfast!!
Stayed 1 night in Dec 2023

6/10 Okay

Wesley

Travelled with family
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

6/10 Okay

Megan

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Desarae

Disliked: Cleanliness
The room could have been a little cleaner. I could tell the bathroom was not swept and there was hair in the sink.
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since using Howard Johnson it is hard to use another place for my travels! The staff was great and provided me all the information I needed at check in.
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jun 2023

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Damien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff friendly, but I had a room on the highway side and it was very noisy. Did not sleep much those 2 nights.
Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We had an issue with our room and she took care of it quickly.
Stayed 1 night in May 2023

10/10 Excellent

Lori

Stayed 1 night in May 2023

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Very loud highway and plane traffic
Stayed 1 night in Apr 2023

6/10 Okay

Kevin

Travelled with family and small children
Lots of dining options nearby. Pool never had towels. Front desk was rude when our keys wouldn’t work. Hand sanitizer stations were empty.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in Mar 2023

6/10 Okay

Tiffany

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a little older, but they’re updating. Staff was super friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Rachel, Volo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to highway. Convenient. Good breakfast and clean room. Was disappointed that there wasn’t the pancake maker shown, was actually my main reason for booking this hotel as my daughter is a picky eater and that would’ve been the only thing she ate, but overall not that big of a deal
Stayed 1 night in Mar 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean with comfortable beds
Stayed 1 night in Mar 2023

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
review
clean, new comforting
Stayed 1 night in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good and was very clean
Stayed 3 nights in Feb 2023

8/10 Good

Matt

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
great stay
Stayed 2 nights in Feb 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
It was good
Stayed 1 night in Feb 2023

10/10 Excellent

Melania

Stayed 1 night in Feb 2023

10/10 Excellent

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the ladies at the front desk were all very nice, pretty good breakfast as well
Stayed 1 night in Feb 2023

8/10 Good

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were great, room was ok, the breakfast was good. But the pool broke the same day we were there, had a bunch of disappointed kids!

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, but customer service could be upgrade
Ice machine was broken. We asked for a later check out because of over sleeping and were told they could give us 15 minutes do to other late check outs, as we were checking out noticed we were the only car left in parking lot. Apparently the costumer comes after the cleaning crew. Js
Stayed 1 night in Jan 2023

10/10 Excellent

Danielle

10/10 Excellent

Petra

Stayed 1 night in Dec 2022

10/10 Excellent

Ila

Stayed 1 night in Oct 2022

8/10 Good

Tracey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Steve

Stayed 1 night in Dec 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the very slow internet
Stayed 1 night in Dec 2022

4/10 Poor

Jana