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Reviews of Courtyard by Marriott Louisville East

3 out of 5
Courtyard by Marriott Louisville East
9608 Blairwood Rd, Louisville, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 267 out of 508 reviews" "
Rating 8 - Good. 169 out of 508 reviews" "
Rating 6 - Okay. 46 out of 508 reviews" "
Rating 4 - Poor. 13 out of 508 reviews" "
Rating 2 - Terrible. 13 out of 508 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Iraj

Business traveller, Travelled with group
Staff at hotel very nice
Stayed 2 nights in Apr 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the cleanliness and friendly staff as well as the area. Wish beds were queen size. Disappointed at the fact breakfast was not included. Website was deceiving and being the fact I thought it was a free breakfast is one of the reason we picked this hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Jashae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty good we have a wonderful stay definitely will be coming back again.
Stayed 2 nights in Mar 2024

8/10 Good

Brenda Silvera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual, the Marriott chain didn’t disappoint in cleanliness. The hotel was in a quiet, safe area. Disappointed they didn’t offer breakfast but there were eating places in walking distance to the hotel to make up for that. Overall a great place to stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

Erik

Stayed 1 night in Mar 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There for a swim meet, location was perfect
Stayed 2 nights in Mar 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay.
Stayed 2 nights in Mar 2024

8/10 Good

AnnMarie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay for the money. If you stay on side facing the freeway, it can be loud if your not use to that sort of thing, but the place was clean and safe.
Stayed 3 nights in Feb 2024

2/10 Terrible

Marissa

Stayed 2 nights in Feb 2024

4/10 Poor

Melanie

Disliked: Cleanliness, property conditions & facilities
Just Okay. Booked thru an online website and it said breakfast included. It is a restaurant. And While the front desk did move us after we requested, I would not return. 1st room - The bathroom toliet was not running. Fridge cubby was dirty, falling apart. Sink was tore up.and balcony door would not lock. We were moved to another room, and it could have used some cleaning. Floors dirty
Stayed 1 night in Feb 2024

10/10 Excellent

Hector

Liked: Amenities
Front desk friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Good Feng Shui in room
Stayed 2 nights in Jan 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Affordable hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, great service!
Stayed 1 night in Jan 2024

2/10 Terrible

Tushar

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water in our room
Stayed 1 night in Jan 2024

8/10 Good

Geri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Microwave in room
There wasn’t a microwave in our room. I suppose it’s because the hotel has food services available for purchase. Also, there wasn’t a continental breakfast provided. The hotel offers a breakfast service for purchase. Bob Evan’s is across the road from the hotel, and it was very nice. Our room was very nice with a mini fridge. However, we had difficulties adjusting the temperature. 71° was too cool and 72° was too hot, but we discovered that 73° was comfortable. It made absolutely no sense, but it worked out finally.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Stayed 1 night in Jan 2024

6/10 Okay

Todd John

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Amanda

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jane, Topeka

Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
Very nice and good value.
Stayed 3 nights in Nov 2023

6/10 Okay

Dwight

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
We enjoyed our clean and quiet room. We only wished that it had a microwave.
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return to this property
The service was top notch, the lobby bar area is an awesome spot for a drink and relax. Hotel was extremely clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service
It was clean and convenient to downtown and highway. Facilities not perfect but good enough. Staff was friendly and responsive.
Stayed 1 night in Nov 2023

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Sameer

Stayed 1 night in Nov 2023

10/10 Excellent

Aviva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Courtyards are the best
We were able to check in before the designated check-in time. Very friendly front desk employees.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel!
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is dated aside from the lobby area. Clean but bathroom had toilet leak. Easy freeway access and lots of dining nearby. Loud being next to freeway.
Stayed 3 nights in Oct 2023

10/10 Excellent

Satisfait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alot of hyw noise @ night
Stayed 1 night in Oct 2023

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Very expensive for their dining room or bar.
Stayed 2 nights in Oct 2023

10/10 Excellent

William, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

james

Stayed 2 nights in Oct 2023

10/10 Excellent

Neelima, Columbus

Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry, pool, and fitness
Stayed 5 nights in Sep 2023

10/10 Excellent

Aijazuddin Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Stayed 5 nights in Sep 2023

6/10 Okay

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was told I could have my cost split between two cards and then we unexpectedly had to leave early and then it was a different person at the desk did not know how to do that… that can really hurt someone’s financials if they were planning to split it with someone…. Would be nice if all staff were properly trained…
Stayed 5 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed there, great location and friendly staff.
Stayed 2 nights in Sep 2023

4/10 Poor

Mamta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Linda

Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

sonia

Business traveller
Liked: Cleanliness, staff & service
Breakfast was not included while when i booked it showed breakfast included. Attached room was not locked. Pillows were uncomfortable and furniture could be in better shape.
Stayed 1 night in Sep 2023