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Reviews of Ramada by Wyndham Loughborough Hotel

3.5 out of 5
Ramada by Wyndham Loughborough Hotel
High Street, Loughborough, England

Reviews

6.4
Rating 10 - Excellent. 74 out of 709 reviews" "
Rating 8 - Good. 237 out of 709 reviews" "
Rating 6 - Okay. 205 out of 709 reviews" "
Rating 4 - Poor. 116 out of 709 reviews" "
Rating 2 - Terrible. 77 out of 709 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Stayed 1 night in Aug 2022

2/10 Terrible

Ahmed

Stayed 1 night in Apr 2022

8/10 Good

Ho Bun

Stayed 1 night in Apr 2022

8/10 Good

Deborah

Stayed 1 night in Apr 2022

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2022

8/10 Good

Paula

Stayed 1 night in Apr 2022

4/10 Poor

Roy

Disliked: Staff & service, property conditions & facilities, room comfort
Kettle didn’t,t work and no t.v remote so as I was going out I mentioned it to the receptionist who asked if it was o.k. To enter room and rectify the 2 problems and was never done!
Stayed 1 night in Mar 2022

6/10 Okay

DAVID

Stayed 1 night in Mar 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness
Cheap and good enough.
Checking we were told the wnumber. Then although we were staying for 2 nights our room keys stopped working after 1 night. There was no cleaning of the room while we were there. But it is a cheap hotel in the middle of Loughborogh with cheap on site parking.
Stayed 2 nights in Mar 2022

2/10 Terrible

Gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Wyndham - Hard to say Anything Positive
It is hard to say anything positive about the Ramada Wyndham. Car park is accessed via a very narrow alley with a sharp turn at the end into the carpark with the exit just as bad. The room had numerous faults, No Shower Curtain, Quilt was non existent, lights not working, Wifi never worked, radiator red hot and temp could only be control by opening the windows. Room was only made up once during the 5 nights stay only after requesting it on at least 2 occasions. I was offered another room but the pass card didnt work, pass card later failed on room I was staying in and there was an issue to locate a key for the room. The only positive is the Hotel is located in the centre of Loughborough with plenty of food outlets as no food is available at the hotel. I will not be staying at the Ramada again unless there is no other alternatives available for the duration of the project.
Stayed 5 nights in Mar 2022

2/10 Terrible

Jane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely disappointing
The hotel was completely run down and in need of refurbishment. We booked two rooms. The curtains were torn in both rooms and the pillows were tired! The bedding was not crisp...all the decor and textiles were well worn. The hotel was advertised as having a restuarant. We expected to book breakfast as we had an early start the next morning for a sports event. At check in we were informed that the restaurant and bar were both closed and there were no alternative facilities apart from Esquires coffee shop along the road. This hotel is not up to the usual standard of bookings through Hotels.com. it does not deserve the endorsement of Hotels.com. Bitterly disappointed.
Stayed 1 night in Mar 2022

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Satisfactory
Room could have done with some tlc, bed was clean and comfortable. Triple room was a good size. Had a few issues when we first got there, however staff sorted it quickly and efficiently. Would definitely stay there again.
Stayed 1 night in Mar 2022

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotels location is perfect for Loughborough Town centre. The staff were great but the hotel needs some money spending on it.
Stayed 2 nights in Mar 2022

2/10 Terrible

Julie

Stayed 1 night in Feb 2022

4/10 Poor

Lyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Likes it was in a central position in the town and parking was available. Sadly the whole building very run down. The room was very noisy, the carpets smelt badly, all the units very chipped and worn, bathroom needed grouting as quite moulding, no remote to the tv, heating too hot and couldn’t regulate it. We appreciate it is s budget price but for Ramada to be associated with this hotel it was a surprise.
Stayed 1 night in Feb 2022

10/10 Excellent

Arthur

Stayed 1 night in Feb 2022

4/10 Poor

Dillet

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Corinne

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

6/10 Okay

Jane

Travelled with family
Stayed 2 nights in Feb 2022

2/10 Terrible

Mark

Stayed 1 night in Feb 2022

4/10 Poor

David

Disliked: Property conditions & facilities
Central heating not working. No portable heater nor TV remote control. Phone reception twice. No answer. Down to reception they gave me another room. Heating on full blast and can not control temperature. Someone also have the same problem. Receptionist advice to open windows and advice heater will be on and off every 2 hours. When open windows you can hear the noisy high street. Stained curtain. Stayed for 2 nights. Checked out. Next day check in again. Got the same room with no heating & remote control. They changed my room with is the same I stayed before.
Stayed 2 nights in Feb 2022

10/10 Excellent

John

Stayed 1 night in Feb 2022

2/10 Terrible

Arvinder

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were in terrible condition, dirty carpets , torn curtains, damaged side tables and really uncomfortable mattress, Definitely the worst room I have ever stayed on
Stayed 1 night in Jan 2022

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic price and so close to town. Nice hotel.
Stayed 1 night in Jan 2022

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was disgusting. Mould on windows and bathroom hadn’t been dusted loads of spiders webs and a suspicious brown mark on the window in the bathroom!!!!!
Stayed 1 night in Dec 2021

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Old, tired, rubbish staff, beds are not comfortable. Guess you get what you pay for
Stayed 1 night in Dec 2021

6/10 Okay

Liat

Stayed 1 night in Dec 2021

2/10 Terrible

jade

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

kim Alexandra

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was very run down, nothing worked properly , the windows would not close , the room was very cold, there was no bar and no restaurant facilities and lastly the car park has been privatised and was another extra cost . Felt very sorry for the lovely staff who were obviously trying hard
Stayed 2 nights in Nov 2021

8/10 Good

Richard

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2021

4/10 Poor

Jettie

Stayed 1 night in Nov 2021

8/10 Good

Amy

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

4/10 Poor

Wendi

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Needs to sort them dirty beds
The room was freezing….requested they sorted the heating in the room but they didn’t do this.. then horrified to see the mattress that I had actually slept on. Went home feeling sick.
Sickening I still feel dirty. Wished I’d checked it before
Stayed 1 night in Nov 2021

6/10 Okay

Rishi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Colin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Could be a lot better
No bar or restaurant and parking was a joke
Stayed 2 nights in Oct 2021

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fawlty towers
Facilities were non existent, room was basic at best
Stayed 2 nights in Oct 2021

2/10 Terrible

Phil

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has to be seen to be believed. I had arranged to meet a friend in the bar, we'd both travelled 75 miles to meet somewhere equidistant. Guess what? No bar. Not only this, but no restaurant, no breakfast, no heating. What was truly astonishing was the lack of apology for the absence of these, I would say, compulsory features, nor was this absence advertised on expedia.
Stayed 1 night in Oct 2021

2/10 Terrible

Neil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
Stayed 1 night in Oct 2021

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint is that we only had one pillow each. I asked reception for two more but they never arrived. The hotel needs a refurbishment but location is ideal and the shower is good.
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi was ok and the TV but everything was terrible
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
bathroom (toilet & bath to be exact) was extremely dirty and uncomfortable for me to be in
Stayed 3 nights in Oct 2021

4/10 Poor

Peter

Disliked: Property conditions & facilities
Disappointing
First room offered had not been cleaned. There was no bar, no restaurant. Parking was a real hassle. Has gone downhill since last visit.
Stayed 1 night in Oct 2021

8/10 Good

John

Stayed 1 night in Oct 2021

6/10 Okay

Mark

Travelled with family
Disliked: Property conditions & facilities
Go for Burleigh Court instead.
The hotel is very tired. It is a lovely building but it needs considerable upgrading. The bar and restaurant was not open. I am not sure that Covid is still a good reason. It costs £4.60 to park for 24 hours. Not sure if that was on the website. The bed was old, sagging and not hugely comfortable. For the price it was adequate for one night and the location in the centre of Loughborough was great. There are not that many choices in Loughborough. It is acceptable as somewhere to stay when visiting children at university. It is not the place I would choose to stay or take someone special to. Burleigh Court on campus is very night and often the price is not that much more
Stayed 1 night in Oct 2021

6/10 Okay

Craig

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
Do not stay here! Ripped curtains, windows that don't lock, no dead locks on doors, wallpaper hanging off. No restaurant or breakfast open till Jan 2022...they are taking opening aftwr covid 'slowly' apparently! Interl8cking doors not locked!!SERIOUSLY DO NOT STAY HERE!
Stayed 1 night in Oct 2021

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs upgrade
Stayed 1 night in Oct 2021

4/10 Poor

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor to say the least
Booked 2 single beds they’d given our room to somebody else ended up in a double there was no bar no restaurant they were not serving breakfast The general appearance of the hotel was old carpets thread bear wallpaper coming off it’s not been touched for years Glad we was there for 1 night and not a fortnight
Stayed 1 night in Oct 2021

4/10 Poor

Anna

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Dirty room and bathroom, bed very hard and pillows flat. Single glazing did not keep out road noise. Staff were friendly.
Stayed 1 night in Oct 2021

6/10 Okay

Kilya M

Travelled with family
Stayed 2 nights in Oct 2021