Ratings based on 1,745 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Castro Valley Ca

Nice hotel horrible food

Posted 24-May-2016
Pros: The rooms were great
Cons: Food
The hotel and the hotel staff were great. The food was terrible and the wait staff were rude at times.
5 out of 5
by A verified traveller

Helpful

Posted 22-May-2016
Everyone was helpful and friendly with anything we needed!
Comment from Hotel Management
22-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We would like to thank you for staying at Sandos Finisterra, and for sharing your experience with us! We are very glad to have read that you really enjoyed your stay with us and that you were pleased with our service. We are looking forward for your next visit. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
4 out of 5
by A verified traveller

Fantastic location, nice rooms, wonderful staff

Posted 17-May-2016
The location and facilities are wonderful, particularly for the price. The food can be a bit hit and miss. The restaurant by the pools, Agave, is consistently good. The Italian restaurant was great when we went last year but disappointing this year. Same for Don Diego, the buffet. Late night room service is also spotty. The coffee/pastry place is consistently good though. The spa provides good services, the grounds and pools are beautiful, and staff is across the board friendly and helpful. Overall, the experience is great.
Comment from Hotel Management
18-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We would like to thank you for taking the time to share your latest experience at Sandos Finisterra, it is a true pleasure to know that your overall experience with us was enjoyable. All our guest’s comments are valuable for us, as this always help us to improve and you can be certain that we will be working on the details you mentioned. Once again thank you for your comments, we do hope we have another opportunity to welcome you again in the future. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5 out of 5
by A verified traveller from New Hampshire

Amazing experience

Posted 17-May-2016
Pros: Food, friendly staff, views of the marina, relaxing atmosphere
Cons: our bathroom had a leaky showerhead and waiters didn't always come to us at the pool even though we tipped.
Location: gorgeous location, about 30 minute drive from the airport. we did the Cactus ATV tours and the guys were SO friendly and helpful.
This was our first vacation, and we were absolutely blown away with the resort. Every person we came in contact with was charming and friendly, and the staff even knew us by name at the end of our stay. Food was incredible and the views were amazing.
Comment from Hotel Management
17-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Nicole, We would like to thank you the time you have taken to write such a nice review regarding your recent stay at Sandos Finisterra. It is wonderful to know that you felt welcomed by us and we are glad to know that you enjoyed your stay, we also wanted to thank you for mentioning our staff, we will let them know that you really appreciate their work. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
4 out of 5
by A verified traveller from Wisconsin

Lovely stay at Cabo Sandos Finnisterra

Posted 16-May-2016
Pros: Location and that the beach did not have people trying to sell you things. You are not able to swim in ocean though as it has an undertow.
Cons: The room was a bit dated but I believe they are slowly renovating them. They were very clean and the daily cleaning people were prompt and efficient.
Location: We pretty much stayed on site as this was a relaxing, book reading, swim up bar vacation for us. But very close to marina and downtown.
Spent 5 days at Sandos Finnisterra with my daughter for Mothers Day weekend. It is a wonderful resort with many nice amenities. We had an oceanside room but I think marina side rooms where just as beautiful to be in. The three pools where nice to have as they provided different people with different uses. We stayed mostly at middle pool with swim up bar. There were a variety of people. 2 wedding parties, families, honeymoon couples. Walking distance to marina, restaurants on site where really good, we only went to 1 restaurant twice but the menu provided us with many options. The workout space was busy in the morning so we would suggest you work out in afternoon. We where never inundated with a sales pitch and never felt pressure to purchase anything. Staff was very helpful and courteous.
Comment from Hotel Management
17-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Mother Daughter, On behalf of Sandos Finisterra, we thank you for writing your valuable feedback regarding your recent stay with us. We are proud and happy to know you really enjoyed your stay and our services that we strive to improve every day. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5 out of 5
by A verified traveller from Ohio

Not too shabby

Posted 16-May-2016
Had a good time at Sandos. Whether you stay on either sides you have a great view. We enjoyed the ocean view room a lot more than the marina view, but both rooms were fantastic. There's a lot to do on the 7th floor. The coffee shop was great and the restaurant was great. The staff at the pools were on point and made you feel at home. Fernando and Jose were our wait staff and always had a drink at the ready. The staff at all the restaurants were also great. The ladies at the door always remembered our names and our room numbers. We tipped every chance we could and the service was always there. The only thing I can say that we were displeased about was that we were heckled a little bit about the time shares. We weren't interested in it and were pushed a little too far at one point so we walked away. Other than that we enjoyed our stay. Easy walk to the marina and night life.
Comment from Hotel Management
17-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Guest, We would like to thank you the time you have taken to write such a nice review regarding your recent stay at Sandos Finisterra. We are glad to have read that you really enjoyed your stay with us and that you were pleased with our service, and to have read that the facilities and the variety of services fulfilled your expectations. We look forward to keep welcoming you for many years to come. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
4 out of 5
by A verified traveller

Exceeded our expectations.

Posted 15-May-2016
A cut above most all inclusive resorts. Mini fridge in the room stocked with beer and sodas. Room or large and comfortable. Views are spectacular. Three large pools. Kids, adults and party. Lots of places to eat including a steak house and a Italian. Grounds are a very extensive desert motif. You will be asked to see a time share presentation but it is low key and only at check in. The beach is pristine and NO VENDORS. On negative, the shore break is so strong you cannot swim in the ocean.
Comment from Hotel Management
18-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We appreciate the time you have taken to write this positive feedback about your stay at Sandos Finisterra. It was a pleasure having you as a guest. We are glad that your experience with us was pleasant and hope that we can be of service to you again in the near future. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
4 out of 5
by A verified traveller from new york

GREAT STAY

Posted 14-May-2016
Pros: LOCATION..view, food, entertainment, pool
Cons: build a barrier so you can enjoy the beach,drink/food service to the first pool near the hotel is a little slow.and bathroom has a bad smell at times
Location: LOCATION IS GREAT 5 MINS TO MARINA 10- 15 MINS TO CLUB/BAR SCENE AND MALL
Great stay. staff was excellent especially the entertainment staff Carlos and Daniel, from Norma who delivered our drinks by the pool was fantastic. The food was good just wished there was bigger portions and more options at dinner. The location was perfect. The marina is less than a 5 mins walk. At night walking to the club/ bar scene it is only a 10- 15 min walk thru the marina or 15 - 20 if you walk around. Pools were well kept, and there were always seats,However the last two pools gets a little fuller since there is music that plays throughout the day.Since you cant really go in the water there is a beach 15 - 20 mins away that you can stay the whole day and rent chairs and umbrellas it is near mango mango.. I will definitely be back soon
Comment from Hotel Management
14-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Chris, We would like to thank you for taking the time to share your latest experience at Sandos Finisterra, it is a true pleasure to know that your overall experience with us was enjoyable. We appreciate all forms of guest feedback, and it is through constructive comments that we are able to continually improve our services for our guests. You can be certain that we are going to take your bullet points into consideration. Once again thank you for your comments, we do hope we have another opportunity to welcome you again in the future. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5 out of 5
by A verified traveller

Posted 14-May-2016
Great resort! Beautiful View of the ocean and great pool area. food was also very good!!!
Comment from Hotel Management
18-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We are proud to know that you had a great time staying at Sandos Finisterra Los Cabos. We thank you for taking your time to write a review regarding your experience and for your kind comments. We would be glad to have you back as a guest soon! Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5 out of 5
by A verified traveller

Posted 11-May-2016
Love the staff and their service was great! Definitely will be back! The manager Carlos is very professional! Norma was great! The white party was great. The rooms need renovation. But the rest was perfect.
Comment from Hotel Management
11-May-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We would like to thank you the time you have taken to share your remarkable and detailed review regarding your latest experience at Sandos Finisterra. We also wanted to thank you for mentioning Carlos ans Norma, be sure that we will let them know your comments. We would be glad to welcome you again soon! Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos