Ratings based on 1,849 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromsan francisco california

Amazing time at Sandos

Posted 25-Aug-2016
The hotel is located on a beautiful property with a great view of the Pacific Ocean. Unfortunately the beach, while gorgeous is not swimmable. The staff is attentive and extremely friendly and professional. However, the Room service is slow. Executive chef Alfonso and chef Jesus were amazing and prepared us special dinners on several occasions. Overall, a great, tranquil experience. We will return to Sandos.
5out of 5
by A verified traveller fromlos angeles

very good location and nice staff

Posted 25-Aug-2016
Pros: location and nice view. nice staff
Cons: they have to have bottle water and improve ac system. bathroom was so hot and small.
Location: it located of downtown. so you can walk to town
this hotel located in downtown. you can enjoy city & ocean together. Hotel staff was very nice and work hard. also entertainment team ricky & liliy was great. one more good thing is they have night club which is stone club. it was so fun. only one bad thing is drinking water at the room. they don't have bottle water. they have water dispenser in the room. it was not cold and looks not good. food was good except buffet. buffet doesn't have enough selection. it has very few option.
Comment from Hotel Management
25-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Young, We would like to thank you for taking the time to write this review, we are glad to know that you really enjoyed your stay at Sandos Finisterra. Also we would like to thank you for mentioning some of our Staff members. We are an ecological hotel, so we try to take every opportunity to mantain our environment. That's why we do not use plastic bottles, instead we offer purified water dispenser at all our rooms. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5out of 5
by A verified traveller fromNevada

Ocean View

Posted 24-Aug-2016
Pros: Easy walk to beach, fyi you can't swim in it, nor would you want to. POWERFUL waves!!! Easy walk to Marina.
Cons: BBQ night wasn't very tasty
Location: Marina vey easy walk, unfortunately we were there during low tourist season and were literally accosted by pushy time share people at the marina.
Expedia people be wary of the upgrade if you book the junior ocean view suite, they automatically want to upgrade you to a bay view suite. It is way smaller and looks out over the street and marina. Great if you prefer that, but if you want ocean view, be sure to tell them that. They'll tell you it's in the newer part of the hotel, but................. like I said NO ocean view. The staff, all of them, greet you whenever they pass you by. The facilities are immaculately clean.
Comment from Hotel Management
25-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Trish, We would like to thank you for taking the time to write this review, we are glad to know that you really enjoyed your stay at Sandos Finisterra. Also we would like to thank you for your kind comments in regards to our service and facilities. We look forward to keep welcoming you for many years to come. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5out of 5
by A verified traveller fromSan Diego, CA

Beautiful property, friendly staff

Posted 23-Aug-2016
This was our 4th trip to Cabo and the first time at this hotel . We are very happy we chose Sandos Finisterra. The views are spectacular, the property is beautiful with different levels of views. We chose the ocean view and had a beautiful room overlooking the pool with Pacific ocean in the background. In the morning we would enjoy the Marina view from Cupcakes, where we had coffee before breakfast at Don Diego's. Our favorite restaurant was the Italian restaurant. The food was superb! While this is an all inclusive hotel we purchased wine by the bottle to go with our Italian meal, which is highly recommended. This hotel is walking distance to the Marina, with restaurants and a big indoor mall. If you are thinking about water activities, such as sunset cruise or snorkeling this is the place to be. Water taxi's are always available from the Marina. ALL of the employees were very friendly and accommodating. They made our stay so enjoyable, constantly checking if everything was going well. We will definitely being coming to Cabo again and will definitely stay here again.
Comment from Hotel Management
24-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Judy, We would like to thank you for taking the time to write such a nice review about your recent stay at Sandos Finisterra, it sounds like you had a wonderful time. I agree that our property offers a great location and the best views. It is wonderful to know that you felt welcomed by us and we are glad to know that you enjoyed your stay. We are delighted to hear that you enjoyed your stay and would return for another visit to Sandos Finisterra Los Cabos. We look forward to welcoming you back! Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5out of 5
by A verified traveller fromOrange County

Amazing.

Posted 22-Aug-2016
Everything was great - hotel staff was amazing. great!
Comment from Hotel Management
22-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Tye, We would like to thank you for staying at Sandos Finisterra, and for sharing your experience with us! We are very glad to have read that you really enjoyed your stay with us and that you were pleased with our service. We are looking forward for your next visit. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
2out of 5
by A verified traveller

Very Happy Employees

Posted 15-Aug-2016
Cons: Microwaves in all the rooms.
Location: Across the street was the marina with shops. Further down were more restaurants and bars. Might need a taxi to get there and back
The best thing about my stay here was the employees. They were always super happy and nice. Always had smiles on their faces and willing to help. We had issues with our rooms. We had to be moved due to the room we were placed in was going to be fumigated and we needed to be out of the rooms for 6 hours. The next room was noisy. The food was ok. Our drinks were never cold. Some of our room service food was also cold. The spa was nice. Our private dinner was nice, accept my husband steak was not rare. Other then his steak everything else was very nice. GB
Comment from Hotel Management
15-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Guest, We would like to thank you for taking the time to share with all of us your review. Also we would like to thank you for your kind comments about the great service provided by our staff. We appreciate all forms of guest feedback, as this give us important feedback on our performance and provide us with great ideas on how to to continually improve, you can be certain that we will be working on the details you mentioned. We will be hoping for your return soon so you can enjoy our services again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
5out of 5
by A verified traveller fromOrange County, CA

Fun Time with the Family

Posted 15-Aug-2016
Location: Parasailing, Jet Skiing, Boats to visit the Arch are a 5 minute drive
My first time in Cabo, took my kids (16 & 22 yrs) and we had a great time! The hotel is right on the beach - golden sand with fabulous waves and no one on it! Waves are too rough to swim in the ocean but who cares? Multiple pools, swim up bar, spa and all the amenities you need. All inclusive plan is great with group so everyone can eat/drink what they want and you don't have to wonder what your final bill will look like. The food/drinks were good, not gourmet but fine. No stomach issues. This is a place for people who love the sun, pool, and water sports. The hotel is 20+ years old but well taken care of and has a timeless Mexican Hacienda style. Town is close by and fun to walk through and check out the shops. My kids were thrilled to go parasailing and we went horse back riding also. The hotel upgraded our junior suite to a one bedroom suite (1418) which had a great view over the pools and straight out to the ocean and a huge balcony. Be sure to request a higher floor, do not accept the first floor! Carlos, FDM and his staff try very hard to make everyone happy. Also, be sure to have your men bring a nice T shirt and some close toed shoes as two of the restaurants have a basic dress code - no tank tops or flip flops.
Comment from Hotel Management
18-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear guest, We would like to thank you for taking the time to write such a nice review about your recent stay at Sandos Finisterra, it sounds like you had a wonderful time. We are glad that your experience with us was pleasant and to have read that you really ejnoy our stay with us. We will be hoping for your return soon so you can enjoy our services again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
4out of 5
by A verified traveller fromEl Paso, Texas

Very nice property

Posted 14-Aug-2016
Beautiful hotel and grounds and good location. Rip tides don't allow swimming from the hotel beach. Cou have more entertainment options on property. Staff and food wonderful.
Comment from Hotel Management
15-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear Michael, We would like to thank you for taking the time to share with all of us your review. Also we would like to thank you for your kind comments about the great service provided by our staff. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Sincerely, Valeria Del Olmo | Web Relations Manager | Sandos Finisterra Los Cabos
3out of 5
by A verified traveller fromla, california

A lot of room for improvement!

Posted 14-Aug-2016
A lot of room for improvement!! That's all I gotta say.
Comment from Hotel Management
15-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear David, We appreciate the time you have taken to write this review regarding your last experience with us. We would like to inform you that we have different types of room categories, we have for all likings and different prices. We would have loved to be able to show them. Respectfully yours, Sandos Finisterra Management
3out of 5
by A verified traveller fromSeattle, wa

Nice hotel - close to the beach and town

Posted 12-Aug-2016
The grounds and facility are beautiful and very well maintained. We were not impressed with the staff at all. Specifically anyone who served food or beverages. All inclusive was new for us but it seemed like every guest was a burden to the restaurant and bar staff. Many times we were blatantly ignored and not even acknowledged when we were the only guests at the bar. We are considerably generous tippers but quickly changed our method when we realized how it was going to be. Looking forward to visiting other resorts in the future but will not return or recommend this one.
Comment from Hotel Management
15-Aug-2016 by Web Relations Manager | Sandos Finisterra, Hotel Management
Dear John, We appreciate the time you have taken to write this review regarding your last experience with us. We regret that the food offered in our restaurants has not been completely to your liking, all food we process goes through the highest standards of quality control and all food we prepare is made with the best products in the market and prepared fresh on a daily basis. We really regret to read your comments regarding our staff, because it is not very common to receive comments like this, on the contrary always received very good feedback about the service, however please be assured that you will follow up on these, in order to continuously improve . Respectfully yours, Sandos Finisterra Management