Overview of Residence by Krystal Grand All Inclusive

Photo gallery

Guest reviews

3.6/5 Good
123 reviews
Guests rated this property 4.0/5 for cleanliness.


  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive


What's nearby

Popular LocationCosta Azul Beach6 min walk
Popular LocationPlaza Mijares7 min walk
Popular LocationPlaza Mega Comercial Mexicana19 min walk
AirportSan Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.)18 min drive

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  • One Bedroom Suite

    Room amenities

    • 387 sq ft
    • Partial ocean view
    • Sleeps 4
    More details
  • Deluxe residence partial Ocean View

    Room amenities

    • 753 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Ocean View

    Room amenities

    • 322 sq ft
    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, 2 Double Beds, Balcony, Ocean View

    Room amenities

    • 355 sq ft
    • Ocean view
    • Sleeps 4
    More details

About this area

San Jose del Cabo

Located in San Jose del Cabo, Residence by Krystal Grand All Inclusive is in the city centre and near the beach. While the natural beauty of Costa Azul Beach and Palmilla Beach can be enjoyed by anyone, those looking for an activity can explore Puerto Los Cabos. Travelling with kids? Consider Wirikuta Botanical Cactus Garden and Cuadra San Francisco. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

Popular Location

What's nearby

  • Costa Azul Beach - 6 min walk
  • Plaza Mijares - 7 min walk
  • Playa Hotelera - 10 min walk
  • Plaza Mega Comercial Mexicana - 19 min walk
  • San Jose's Estuary and Bird Sanctuary - 4 min drive

Getting around

  • San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 18 min drive


  • Ayami — 1 min walk
  • Restaurante O — 1 min walk
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About this property

Residence by Krystal Grand All Inclusive

4-star, family-friendly hotel, walk to Costa Azul Beach
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 102 rooms offer free WiFi, balconies or patios and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Residence by Krystal Grand All Inclusive offers 102 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. This San Jose del Cabo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Parking height restrictions apply

Food and drink

All buffet and à la carte meals, snacks and beverages included
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Aerobics classes
Beach volleyball
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Yoga classes

Family friendly

Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Supervised childcare/activities (surcharge)


Banquet hall
Front-desk safe

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

Meeting rooms


BBQ grill(s)
Beach loungers
Picnic area


2 treatment rooms
Body scrubs
Body treatments
Body wraps
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Spa open daily


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking


Beach towels
Designated smoking areas

Room amenities


Air conditioning


Free toiletries


TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Balcony or patio


Iron/ironing board



Check-in between 3 PM and 11 PM
Minimum check-in age - 18


Check-out before noon


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

MastercardAmerican ExpressVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Residence by Krystal Grand All Inclusive?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 11 PM.
What time is check-out at Residence by Krystal Grand All Inclusive?
Checkout is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is this hotel located?
This family-friendly San Jose del Cabo hotel is located by the sea, within a 10-minute walk of El Zalate Beach and Costa Azul Beach. Palmilla Beach and San Jose del Cabo Art District are also within 3 miles (5 km).

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

Stayed 7 nights in Dec 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


My husband and I went for 7 days to celebrate my birthday. We had an amazing time the staff is super nice our room was small but perfect for just us two, it was kept clean and stock up. The staff was amazing at the surfer bar right beside the family pool, Jose and Ivette did an amazing job taking care of us, our drinks would be half gone and they would already bring a new one, not to mention Jose helped my husband surprise me every day for my birthday with flowers special message on a plate and a romantic dinner at the beach. I had a beautiful birthday week and would definitely recommend Krystal Grand, we will definitely be coming back!

Stayed 7 nights in Oct 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Krystal Grand was one of the best hotel experiences I’ve ever had. The staff is very welcoming and they are super helpful with everything! The hotel has about 6 restaurants included in it and the food was very delicious and tasted gourmet. The only downside about this hotel is that the beach that is near the hotel in San Jose is not safe to swim in because of the dangerous currents, but the hotel offers about 3 very large pools.

Stayed 7 nights in Aug 2018


  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities, room comfort

Photos are deceiving. I made the mistake to choose this hotel because it was cheaper than the rest and I regret it. Food is ok in the buffet area but the restaurants where you need to reserve the food is really bad. The room they gave us is not even in the property, they take you in a van to other building! The good ones you see in the picture an extra charge of $50 dollars a night. I found that to be the worse part of the vacation since we were not close ti the beach or pool. I went to other hotels in the area and are superb. Do not try to save money choosing this one, you will regret it.

Stayed 6 nights in Jul 2018