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Overview of Residence by Krystal Grand All Inclusive

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  • One Bedroom Suite

    Room amenities

    • 387 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Deluxe Room, 2 Double Beds, Balcony, Ocean View

    Room amenities

    • 355 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe residence partial Ocean View

    Room amenities

    • 753 sq ft
    • Ocean view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Deluxe Room, 1 King Bed, Ocean View

    Room amenities

    • 322 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
3.6
Good
Rating 5 - Excellent. 39 out of 124 reviews
5 - Excellent 31%
Rating 4 - Good. 39 out of 124 reviews
4 - Good 31%
Rating 3 - Okay. 20 out of 124 reviews
3 - Okay 16%
Rating 2 - Poor. 12 out of 124 reviews
2 - Poor 10%
Rating 1 - Terrible. 14 out of 124 reviews
1 - Terrible 11%

4.0/5

Cleanliness

3.9/5

Staff & service

2.0/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Stayed 7 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
My husband and I went for 7 days to celebrate my birthday. We had an amazing time the staff is super nice our room was small but perfect for just us two, it was kept clean and stock up. The staff was amazing at the surfer bar right beside the family pool, Jose and Ivette did an amazing job taking care of us, our drinks would be half gone and they would already bring a new one, not to mention Jose helped my husband surprise me every day for my birthday with flowers special message on a plate and a romantic dinner at the beach. I had a beautiful birthday week and would definitely recommend Krystal Grand, we will definitely be coming back!
Stayed 7 nights in Oct 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Krystal Grand was one of the best hotel experiences I’ve ever had. The staff is very welcoming and they are super helpful with everything! The hotel has about 6 restaurants included in it and the food was very delicious and tasted gourmet. The only downside about this hotel is that the beach that is near the hotel in San Jose is not safe to swim in because of the dangerous currents, but the hotel offers about 3 very large pools.
Stayed 7 nights in Aug 2018

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Photos are deceiving. I made the mistake to choose this hotel because it was cheaper than the rest and I regret it. Food is ok in the buffet area but the restaurants where you need to reserve the food is really bad. The room they gave us is not even in the property, they take you in a van to other building! The good ones you see in the picture an extra charge of $50 dollars a night. I found that to be the worse part of the vacation since we were not close ti the beach or pool. I went to other hotels in the area and are superb. Do not try to save money choosing this one, you will regret it.
Stayed 6 nights in Jul 2018

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