10 outdoor pools
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Reviews of Splash Mountain Resort Hotel

3 out of 5
Splash Mountain Resort Hotel
Km. 58 Baranggay Lalakay, Los Banos, Laguna

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 9 out of 36 reviews" "
Rating 4 - Poor. 6 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

AP Blue Whale Corp

Stayed 2 nights in Feb 2024

6/10 Okay

Anthony, Sparrowbush

Travelled with partner
Liked: Cleanliness, staff & service
Many pools to enjoy. Friendly staff. Comfortable sleeping accommodations. Little or no hot water in the shower.
Stayed 2 nights in Jan 2024

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were dated with limited power points. No wifi. Tv didn’t work often because of poor internet. Room was not cleaned during our two days stay. No water in room. Ants and mosquitoes. Shower was powerful and good. Towels good quality. Staff were good. No gym or spa although advertised. No bar
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexander

Stayed 1 night in Sep 2023

10/10 Excellent

Ma. Lynor

Stayed 1 night in Aug 2023

4/10 Poor

HUYEN

Stayed 1 night in Jul 2023

10/10 Excellent

Sterling

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping is very inviting & blends with the natural beauty 😍 of the Philippines. The owner to the staff were very welcoming & accommodating from arrival to departure. Thank you very much for your hospitality to my family of 11 including the dogs for a one week stay. Kindly Sterling Hubbard sr.
Stayed 5 nights in Jul 2023

4/10 Poor

MARLO

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and safe resort with good pricing. Will visit again.
Stayed 1 night in Feb 2021

8/10 Good

EDDY, Cavite

Travelled with partner
Liked: Staff & service
Actually it was there staff which made our stay worth...since they just open a month ago because of the pandemic.....the place is not that attractive, even our room has no phone, no cable, no internet. You have to go down to the splash cafe to get a net
Stayed 1 night in Nov 2020
Response from Mae on Dec 3, 2020
Thank you for your review. We highly appreciate your feedback. Rest assured that we are continuously improving our facilities in spite of the great impact of the pandemic to our business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are so many pools
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Bit old facility
Stayed 2 nights in Aug 2019

6/10 Okay

Gel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
at least renovate your rooms
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked only to realize the big slides where closed as out of season (my fault) They allowed to check in early which was nice of them. I noticed dog poo in between 2 of the pools which was unpleasant - stray dogs roam the place when it is not so busy. The place is on a road bend where the vehicles are often traveling @ speed so be careful. The showers in the room were cold but bearable. The breakfast was nice and the staff were friendly on the whole. 3/10
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in May 2019

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect... staff is so nice! :)
Amazing
Stayed 1 night in Feb 2019

6/10 Okay

Edna

Never Again
i was disappointment with one of the front desk agent when I asked for blow dryer. He said they have none and the agent suggested that I dry my hair using the big industrial fan in the lobby. What a horrible suggestion. I saw a fan in the reception area and pleaded that if I can use it but he will not even work with me. I asked to speak to a Manager but I have to wait until Manager arrives at 8am. When I returned at 8am, I complaint to the other front desk agent but no call back from the Manager. I waited for a courtesy call just to acknowledge my service concern but I guess GOOD CUSTOMER SERVICE is not their priority. I had reserved 5 rooms for my family and I think I deserve a better treatment than what I got. However, I have to give it to the Coffee Shop servers - they are very accommodating and had given us excellent service. Lesson learned - I will never book this hotel again,
Stayed 1 night in Nov 2018

2/10 Terrible

Ross, Crystal Bay, Lake Tahoe, Nevada, USA

Disliked: Staff & service, property conditions & facilities, room comfort
This place is a scam.There is no security, sketchy people hanging out watching you. Room is nothing like they show on website. No electrical outlets to charge your phone, AC hardly works, and youhave to shower in the dark, no lights. Water park? What water park? Pools are all closed, no water slides, the place is a dirty joke. Want to buy a coke? It takes 10 minutes for them to run somewhere and get your change and handwritten receipt, This place is a sham, thanks Orbitz.
Stayed 3 nights in Sep 2018

6/10 Okay

Carina, Quezon City

Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay
The staff are friendly and the service is good. However there is no elevator so it's a little hard for elderly guests to go up and when the room is on the 3rd floor.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Budget friendly average service hotel
The stay is just average. There a some lacking amenities at the hotel like slippers inside the room for instance and telephone for room service. Good thing our room is just adjacent to the information. Food is good thank God. Hope they can improve their amenities.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family outing
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
Very nice staff, courteous and helpful.
The rooms needs improvement so small rooms but the facility is great. Staff are very good.
Stayed 2 nights in Sep 2017

4/10 Poor

Anna May

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Room is untidy. Reception people are not friendly. Most employees are not helpful. On line booking does not conform with actual accomodation.
Stayed 1 night in Aug 2017

6/10 Okay

Bill S, Houston Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Good
Original room terrible. Mold on ceiling. Upgraded and paid more to move to splash mountain suites. Better condition and nicer bathroom. It all depends on what you want to pay. Pay more take the newer hotel.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Awesome stay, delightful staffs, big breakfast meals and an awesome deal for a family of four.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could have been great
We were booked in a very filthy room that's alot different from the photos advertised so we ended up moving to the suites where it's more acceptable. It could have been a great stay but it's just disappointing coz the hotel have the potential but undermaintained. Pool/jacuzzi floor is too filthy & stained. The staffs are very pleasing & accommodating but it won't be enough to cover our disappointment. Thorough cleaning is required.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YOICHI

アクセスは悪くはないがマニラ方面の帰路は渋滞にハマると相当時間がかかる。スタッフは一生懸命働いている。温かいプールやスライダーは楽しい。
Stayed 2 nights in Apr 2023

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Er waren slechts 2 zwembaden gevuld.
Stayed 2 nights in Feb 2023

8/10 Good

Tomy, 日本

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
スタッフはフレンドリーです。 売りはプールなので、さすがにプールの掃除はまめにしていました。 プールの水は温泉をそのまま流し込んでいるので、入れ替えたばかりのプールはまるで露天風呂です。 部屋のバスタブは大きくて、親子でゆっくり入れました。 食事は、あまり期待できません。
Stayed 1 night in Dec 2020

8/10 Good

YOSHIDA

Liked: Staff & service, room comfort
プール
プールは全て温泉みたいですのです。
Stayed 1 night in Jul 2019

8/10 Good

シエラ, にほん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

週末にちょっと過ごしたい方にはおすすめ
それなりの種類のプールがあり、週末の空き時間を利用して訪れるには良い。 部屋にはアメニティが無いので、宿泊時は持参要。 同じ施設内にスプラッシュオアシスホテルとスプラッシュスイートホテルがあり、日本人の家族にはそちらの方が合うかも。