This lodge turned out to be one of my best stays. I stayed in Torrance, CA for my birthday weekend with 2 friends and when we arrived the hotel staff was exceptionally nice.
I booked a smoking room and when I got there they told me there were only 2 smoking rooms and the people who were staying in them never left. He then put us in Room 225 where we were very pleased with the condition but the next morning when we woke up the hot water was not working. After complaining to the front desk, Jenny came and checked the water to verify it wasn't working. We were then moved to 212 without any hassle. They told us anything we needed they will provide. Everything was ok after these issues were handled.
We stayed for 5 days in total. On the 3rd day I recommended our lodge to 2 other friends who also came to visit and they put them in Room 225! When we noticed they were in the same room we had the problem in, my friend discovered the hot water did work, they just installed the handles incorrectly.
Overall, it was a great stay afer a few bumps in the beginning but it was worth it. They give you plenty of supplies and free breakfast is included. The wifi is free and the lodge itself is near many food places and about 20-30 minutes from all attractions.
Because they are so willing to accomodate you until you are comfortable, I give this lodge 4 stars !
Comment from Hotel Management
23-Jan-2016 by Guest Relations Manager, Hotel Management
Thanks so much for sharing in lovely details, your experience during your visit in our hotel. Your feedback will be shared with our team, I am very sure that this will inspire everyone to stay committed in our goal to provide quality and value services.Thanks so much for the wonderful reference for our business, we hope to see you again soon.