Ratings based on 947 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia-Verified Reviews
1 out of 5
by A verified traveller

Surprise! My room came with a naked man!

Posted 1-Nov-2017 on Hotels
I already sent my review so not sure why I am getting this again? Upon entering my room there was a man on the bed naked, reading a book!! How would you feel? We were both very upset! I had to kill not one but two giant cockroaches. The colors are awful. Even tho the room seemed clean, the molding the tub are very old and dirty looking. I also had issues with the electronic door keys working once but not working again. I had to get new keys from the office and I could see other customers were having the same issues. I would NOT ever stay here again. Location was good but that’s the only positive.
1 out of 5
by kasey

Happy but DISAPPOINTED!!!

Posted 30-Oct-2017 on Hotels
The service was good and the check in, but when I got into the room and began to look around I started to notice little things like the couch was soiled and broken on one end, the table was raggedy to where I was scared to sit anything on it and the tub had peeling paint on and in it. I was very dissatisfied. It was to late to check in somewhere else. Other than the things mentioned, the room was OK.
3 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Convenient to all imaginable shopping

Posted 24-Oct-2017
Only frustration was that the hotel's free WIFI was not consistently working.
Comment from Hotel Management
26-Oct-2017 by Manager, Hotel Management
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel and wifi . We hope that you will return at a future date to be impressed by the improvements we have made.
3 out of 5
by Theresa

This traveller left a rating score only Posted 23-Oct-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Oct-2017 on Hotels
4 out of 5
by Laura

No fuss & clean

Posted 21-Oct-2017 on Hotels
Clean room, comfortable bed,friendly staff. Not bad for overnight stay.
3 out of 5
by Stephen

Quick but dirty

Posted 17-Oct-2017 on Hotels
Certainly for Traveller. Nothing is nothing
3 out of 5
by bill

OK in Torrance

Posted 5-Oct-2017 on Hotels
Considering price and area,hotel is OK. Rooms cleans, good wifi. Would stay here again.
Comment from Hotel Management
13-Oct-2017 by Guest Relations Manager, Hotel Management
It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We appreciate your loyalty and look forward to your future visits.
5 out of 5
Recommended
for Everyone
by A verified traveller

Conforting and Relax

Posted 3-Oct-2017
I slept well had a peacefull night and great customer servicd
Comment from Hotel Management
5-Oct-2017 by Manager, Hotel Management
Thank you for the 5 star rating! We appreciate your time in sharing with us such lovely comment about your stay here at our hotel. Please do not hesitate to call our attention id you need assistance. Thank you for your business.
5 out of 5
by keith

This traveller left a rating score only Posted 23-Sep-2017 on Hotels