2/10 Terrible
Kelsey R., Florida
May 4, 2024
Disliked: Cleanliness
Do Not Stay
This was the worst stay I've had with a rental. The host was responsive up until an hour prior to check in. We were ghosted, had no way in, had to speak with support for an hour who also could not get ahold of the host and didn't have much else they could do (which will make me stop using vrbo - first & last time). Just so happens, someone is staying in the guesthouse connected to our house (we were told it was single, no attachments). She happened to get ahold of the host's son who informed us the host is not in the country and a different time zone so was not available! After an hour and a half, (no help from vrbo support), he got the code to get us in the house. We get in the house and notice the following-
1.) There's a driveway, no way to get to it unless you want to hop the curb (which we were told to do).
2.) 3 very alive spiders chilling in the hallway
3.) Lights not working
4.) Urine on the seat (after being told it was cleaned).
5.) Someone's personal belongings in the house, including eye glasses, pillows, things in freezer, fork in the sink, etc.
6.) Tried to use the washer & dryer (both of which did not work) had to take hand rung clothes to the laundry mat.
7.) No sheets and blankets on the master bed (made the king size bed with the queen size pieces from the spare bedrooms. Mattresses horrible
8.) The masterbath door hits the toilet. (Get in close the door, move to the corner to get to the toilet)- super claustrophobic on both.
9.) HORRIBLE DO NOT STAY!
Kelsey R.
Stayed 5 nights in Apr 2024