There is no store in or close to the hotel for purchasing some essential stuff things that you may have forgotten on may need during your stay . The only parking is valet so it is not convenient to get your car quickly and it is expensive .Concier does not sell tickets or provide details for Disney or Universal ECT that is unusual for a five star facility . It is an OK hotel but not five star material .
Comment from Hotel Management
7-Jan-2017 by Allyson, Hotel Management
I apologize for our property not being what you had anticipated. We are currently under construction for our new convenience store with a to-go option from our FIG restaurant called FIG Marketplace. We hope you will reconsider coming back to us in the future.
Front Office Manager