Ratings based on 1,255 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromCanada

Nice Luxurious Hotel

Posted 28-Nov-2016
Pros: It was very clean and the room was spacious and luxurious.
Cons: Our room overlooked rooftops of other buildings - the fee to upgrade was significant. There weren't too many other options for a better room.
Location: Santa Monica Pier, 3rd Street Promenade with Great shopping.
My Daughter and I stayed at this hotel, this past week and I have to say we really like the hotel. It was right across from the beach and close to the Promenade, which was great; however a bit of a walk to the Santa Monica Pier. The Staff were all friendly and attentive.
5out of 5
by A verified traveller fromUS

Great hotel in Santa Monica

Posted 8-Nov-2016
Pros: See above.
Cons: Rooms are a little small.
Location: Everything! Beach, shopping, tourist attractions.
Centrally located, courteous friendly staff, lots of amenities, good restaurant - Fig!
Comment from Hotel Management
15-Nov-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Marcia- Thank you so much for your review and the 5 stars. I am glad you enjoyed your stay. For future, please be aware that we have a variety of rooms that offer varying space- I hope we are able to find one that meets your preference.
5out of 5
by A verified traveller fromUS

Excellent service.

Posted 1-Nov-2016
Pros: House car was always available, the happy hour was fantastic and the bar tenders are amazing.
Cons: Maid service really bad, they made the beds and that was about it. Didn't even wipe the tub. Not sure what was going on with that because everything Else was fantastic. Would still stay again.
Location: Beautiful beach.
Comment from Hotel Management
15-Nov-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Suzanne- Thank you very much for your kind review and 5 stars. I am so sorry that our housekeeping team did not meet our standards and thank you very much for bringing it to our attention. We look forward to welcoming you back for a stay where every aspect gets 5 stars.
5out of 5
by A verified traveller

Nice hotel, excellent service from staff.

Posted 24-Oct-2016
Pros: room service menu great.
Cons: It was all a bit over priced.
Loved the free bikes outside. great way to explore Santa Monica and Venice.
Comment from Hotel Management
15-Nov-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Thank you so much for the 5 stars!
4out of 5
by A verified traveller

Great location!

Posted 16-Sep-2016
Pros: Many amenities available and great location.
Staff was pleasant and helpful! Great location to shopping and local eats. Would recommend to others that travel in the area.
Comment from Hotel Management
15-Nov-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Thank you so much for the review! We look forward to welcoming you and your friends back to the Miramar!
5out of 5
by A verified traveller

Posted 16-Sep-2016
Lovely property. Enjoyed Fig's and the 50% 5pm - 6 pm special! Great spa and workout facilities.
Comment from Hotel Management
15-Nov-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Thanks for the 5 stars! I am so glad you enjoyed your stay and were able to take advantage of Fig @ 5!
5out of 5
by A verified traveller from東京

高級感あふれる

Posted 12-Sep-2016
Pros: 従業員の対応、部屋の快適さ、施設の充実(プール)、立地など全て。
Cons: バレパーキングの値段が高い。
Location: サンタモニカピアまで歩いて数分。
高級ホテルな分、従業員の対応、部屋の快適さ、施設の充実(プール)、立地など、全てにおいて申し分なし。バレパーキングが一日40ドル以上するのはさすがに高いと思った。
4out of 5
by A verified traveller from東京

素敵なホテル

Posted 9-Sep-2016
朝ごはんまずいまずいから夜ごはんの食べなかった パン卵がマズイ なんとかして欲しい オレンジジュースだけ美味しかった
3out of 5
by A verified traveller fromToronto, Ontario

Party Central in Santa Monica

Posted 6-Sep-2016
This is a lovely hotel and property, but unfortunately it has turned into a frat house on the weekends. Every evening there are hundreds of college age kids lined up to get into Bungalow - the garden property located at the front of the hotel. Mid way into the evenings the party gets louder and innebreated attendees get louder. The grounds and hotel are swarming with Southern California beauties that have indulged in one too many shots of tequila. If you have a room on the south side of the hotel, don't bother opening your balcony door past 4pm. It's a shame that the hotel is catering to the 21 and under crowd. It takes away from its charm and a restful holiday.
Comment from Hotel Management
8-Sep-2016 by Stephanie Berman, Guest Services Manager, Hotel Management
Catherine, Thank you so much for taking the time to review. I am terribly sorry that your stay was marred by the activity at The Bungalow. We make every effort to minimize and inconvenience it may cause and I am so sorry that your holiday was ruined by it. We certainly have rooms that are away from the bar to minimize any noise and I hope that we may be able to welcome you back to enjoy this area of the property.
3out of 5
by A verified traveller

Posted 5-Sep-2016 on Hotels
Comment from Hotel Management
8-Sep-2016 by General Manager, Hotel Management
Thank you for your review!