Ratings based on 53 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Lots of history

Posted 7-Dec-2016
No vegan food options - got a salad minus the meat and cheese and still charged me full price.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with A-list clientele

Posted 8-Oct-2016
Pros: Warm, friendly, attentive staff. Excellent restaurant with spectacular terrace. First rate restaurant.
Cons: Small but serviceable gym. No bathtub in kingside standard room. Small driveway in front often crowded with cars.
Location: Centrally located with easy access to Hollywood and Bevwrly Hills.
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York, NY

My favorite hotel in LA

Posted 22-Aug-2016
Pros: Great location on Sunset. Very warm, attentive staff.
Cons: Nothing.
Location: Great location on Sunset. Walking distance to Chateau and Sky Bar.
Tremendous hospitality from check-in to check-out. Dimitri is the best host in town at the Tower Bar and restaurant. It is worth the trip just to have dinner there.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Apr-2016
schöner Ausblick über die ganze Stadt - wenn ich mehr schreiben muss, dauert es länger als 1 Minute!
3out of 5
by A verified traveller

An Event Space rarher than a hotel

Posted 17-Oct-2015
Sadly this hugely popular venue became an event space for a private company such that hotel guests could not use the restaurant or pool for an entire evening. Another friend told me he suffered the same fate at this hotel a week earlier. Don't book this hotel without asking first whether you'll have peace and quiet and full use of the common areas.
1out of 5
by A verified traveller fromLouisiana

Don't stay here unless you're a snob

Posted 28-Jul-2015
Pros: Nothing
Cons: Friendlier hotel staff. Should treat everyone the same. If I can afford to stay here, don't treat me like I'm nobody
Location: Only bars, and strip clubs close by
I was called one day before I was to arrive and informed that the pool would be closed for a private party for 2 of the 3 days I would be there. It was too late to get a comparable room at an affordable price. I told them this was my granddaughter's first trip to LA, and I was disappointed, so they offered us to use the pool ACROSS THE STREET. When I arrived to my room, there was a used bar of soap in the shower, so I know the shower was not cleaned. The coffee pots were always empty in the lobby downstairs, or out of cream, and I had to wait every morning for them to make and bring more. Yes there's a Starbucks across the street, but, I should at least expect a cup of coffee in the morning. I reserved the "king size" bed, but it was not a king size---it was more like a double size. Staff needs hospitality training. I guess only elite, or famous people are supposed to stay here. I travel a lot to LA and have stayed in hotels much finer than this one, and treated much better. I reserved and paid for my room through Expedia, but when I checked out, they told me I had a dinner, and "a lot of drinks" on my bill. We never ate or drank anything at all at the hotel. So someone charged their food and drinks to my room--Probably because every evening when I returned to go to the elevator, a lobby person would loudly ask my name and room number with other people always around to hear my room number. Charges were removed but will never stay here again
3out of 5
Recommended
for Everyone
by A verified traveller fromt

Surprise Surprise

Posted 18-Jul-2015
I was very disappointed that the hotel don't have a media room with a computer. It was very difficult to book any tours because we couldn't print any thing. I was very upset at the end of my stay. There were local call charges, they dont let you know that in advance. They have a rule no outside alcohol on the premises. They have extremely high Minibar. I have never seen that rule at any hotel. The location wasn't that great either
5out of 5
Recommended
for Everyone
by A verified traveller fromRockwall, TX

Great hotel in a great location!

Posted 18-Jul-2015
Pros: History Style Location Price
Cons: Housekeeping; they forgot to replace our bathroom mats one morning, but that's being nitpicky as the front desk took care of it ASAP.
Location: LOTS of places to walk to in both directions...The Sunset Tower is in THE prime location for getting around Sunset on foot.
My wife and I just finished a four night stay at the Sunset Tower, and we had a great time. The main reason for staying here as opposed to The Beverly Hills or the Wilshire is location...and we like to walk if possible. From the hotel you can easily walk to Barney's Beanery, Sunset Plaza (Le Petit Four!), Chateau Marmont, Rainbow Room, Laugh Factory, Comedy Store..etc. Not that we don't mind driving, but it's nice to have several options that you can reach witih a relatively easy stroll. As for the room...I'm sure we were given one of the smaller ones, but it was PLENTY for my wife and I. I LOVE being on the corner which looked down onto the strip, as I like the hustle and bustle of the city. The bathroom was very spacious and comfortable which - for an older hotel - isn't always commonplace. We also enjoyed our time at their bar, and enjoyed breakfast overlooking the pool and downtown L.A. one morning; the service was fine, and our breakfast was very good. As for our vehicle service, the valets were VERY quick to retrieve our car when needed, and were very courteous and pleasant. We thoroughly enjoyed our stay at The Sunset Tower...hopefully we'll get to stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller fromAustin, Texas

Great Hotel on Sunset

Posted 4-Jul-2015
Hidden treasure of peace and tranquility on Sunset. Quiet hotel with great staff. Great pool, bars and restaurant.
4out of 5
Recommended
for Everyone
by A verified traveller fromMassachusetts

Very nice hotel with a good location

Posted 19-May-2015
Pros:
Cons: The hotel arraigned our transportation to the airport, but the ride didn't show up. That was disappointing and stressful. Good thing for Uber.
Location: An easy walk from the hotel is the Sunset Plaza, which is a nice section of West Hollywood, with many restaurants and shops.
Our overall visit was very pleasant. The staff was attentive and friendly. The hotel maintains that old Hollywood character and history, yet has the proper mix of efficient modern amenities. The Sunset Blvd side was a little noisy, but the views where nice.