Ratings based on 226 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller fromSeattle

My first time

Posted 21-Mar-2017
Pros: The staff
Cons: Nothing
Location: I wrote about it for me
It was the first time choosing the Sunset Tower. I thoroughly enjoyed my visit. The staff was exceptional and I was most comfortable. I had an appt. on La Cienega and the hotel was located perfectly for me. I will look forward to another stay
Comment from Hotel Management
23-Mar-2017 by Kelley , Hotel Management
Thank you for the kind feedback Nancy! We look forward to welcoming you back again soon! Best, Kelley Gattis
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York, New York

Sunset Tower was Wonderful!

Posted 22-Feb-2017
Pros: Staff. Location. Comfort.
Location: On Sunset Boulevard, close to all things West Hollywood, including good restaurants, clubs, and shopping.
Staff was very, very friendly and helpful, even calling us after we checked out to let us know that we left something behind (and that they put aside for us for later in the day when we had a chance to retrieve it). Centrally located, nice facilities, room was very comfortable, including the bed which was an 11 on a 1 to 10 scale. Great stay.
Comment from Hotel Management
16-Mar-2017 by Ivana, Hotel Management
We are so happy to hear that you enjoyed your stay with us! We hope to have you back soon.
4out of 5
Recommended
for Everyone
by A verified traveller

Lots of history

Posted 7-Dec-2016
No vegan food options - got a salad minus the meat and cheese and still charged me full price.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Nov-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely, elegant, classic Hollywood hotel

Posted 22-Oct-2016 on Orbitz
Superb staff in restaurant, very specialist al Hotel
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel with A-list clientele

Posted 8-Oct-2016
Pros: Warm, friendly, attentive staff. Excellent restaurant with spectacular terrace. First rate restaurant.
Cons: Small but serviceable gym. No bathtub in kingside standard room. Small driveway in front often crowded with cars.
Location: Centrally located with easy access to Hollywood and Bevwrly Hills.
5out of 5
by A verified traveller

Posted 4-Oct-2016 on Hotels
Sunset Tower is a beautiful LA hideaway. Had a great time.
5out of 5
by A verified traveller

Convenient Location

Posted 19-Sep-2016 on Hotels
This hotel served it's purpose but the sign to the hotel is so ridiculously small that we drove by it at least 4 times and had to call the hotel and ask them where they were located and asked for a landmark. The room was extremely tiny; the bathroom was the size of the room. We tried to request a room with 2 beds but were denied because we got "a really good rate and booked through a 3rd party service". The Emmy's were happening and the front desk seemed a but stuffy and stiff.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 4-Sep-2016 on Hotels
3out of 5
by Summer fromTexas

Beautiful historic building, great area, tiny room

Posted 26-Aug-2016 on Hotels
Beautiful, historic hotel spilling over with old Hollywood glamour and lore. Lobby and grounds were gorgeous. The poolside terrace is heavenly for breakfast or early dinner/cocktails with an unbeatable view of downtown LA. Now for the negatives: staff not very helpful and not too friendly. Our room although with a very lovely view of downtown LA from the 6th floor was TEENY TINY I mean the tiniest room I've ever stayed in apart from maybe a cruise ship bedroom. And the room had a dusty smell and linens were not fresh. I would definitely return here to have dinner/drinks at the restaurant but I require a more accommodating room for this price and thus would never stay here again. There are far better hotels with way bigger rooms in the west Hollywood area for the same rate.