Ratings based on 328 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2017
Great stay in a lovely hotel; no free wifi though..,
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-May-2017
Beautiful hotel and room, great location and restaurant was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, Ca

An oasis in the middle of the city

Posted 12-Apr-2017
The room was large and well appointed. The staff was friendly and helpful and the pool, restaraunt and lush landscaping made for a relaxing stay. Highly recommended
5 out of 5
by A verified traveller

Posted 1-Feb-2017 on Hotels
I can't wait to go back. Best hotel bed EVER! The service was phenomenal, and the grounds were gorgeous.
1 out of 5
by A verified traveller from boston

Over-rated!

Posted 21-Jan-2017
This place was highly recommended to me so I indulged in a room here during my recent stay in LA. I was treated badly by the staff the whole time. I felt unwelcome and when there was a huge mistake and my room was stripped (no linens) when I got home from dinner on my final night, the front desk staff made no effort to make it right, instead I was told it was my fault since I had the "do not disturb sign" on my door in the morning and was forced to wait in the hallway while the maid threw a sheet on the bed and this was not the experience I bargained for. Stay anywhere else.
5 out of 5
by A verified traveller

Posted 19-Jan-2017 on Hotels
Awesome place, close to Sunset where I worked that evening
5 out of 5
by Jason

Posted 17-Jan-2017 on Hotels
Everyone was perfect there. Staff. Location. Hotel.
2 out of 5
by A verified traveller from San Diego

Not a Secluded all-suite LA hotel off Sunset Strip

Posted 16-Jan-2017
Pros: Staff were friendly and the hotel was clean.
Cons: Change the description to match the property. A hot tub would be nice.
Location: Location is great. Walking distance to the hot spots in West Hollywood.
There are many hotel options in West Hollywood and I thought the Sunset Marquis at $400 would have been great. The photos and the description implied that the hotel was an all suites hotel. Imagine my surprise when I opened the door to find a very basic room in a hotel that describes itself as an "all-suite" hotel. I travel frequently and I can assure you this was not what I would define as a "Suite". When I express my concern to Expedia the hotel responded with "you booked our "standard room". Say what?
3 out of 5
by Damien

Neato rock history

Posted 12-Jan-2017 on Hotels
Cool history. A lot of cosmetic upgrades.
5 out of 5
by A verified traveller

A jewel

Posted 7-Jan-2017 on Hotels
Service, the spa and the rooms were just impecable!