Ratings based on 87 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller fromboston

Over-rated!

Posted 21-Jan-2017
This place was highly recommended to me so I indulged in a room here during my recent stay in LA. I was treated badly by the staff the whole time. I felt unwelcome and when there was a huge mistake and my room was stripped (no linens) when I got home from dinner on my final night, the front desk staff made no effort to make it right, instead I was told it was my fault since I had the "do not disturb sign" on my door in the morning and was forced to wait in the hallway while the maid threw a sheet on the bed and this was not the experience I bargained for. Stay anywhere else.
2out of 5
by A verified traveller fromSan Diego

Not a Secluded all-suite LA hotel off Sunset Strip

Posted 16-Jan-2017
Pros: Staff were friendly and the hotel was clean.
Cons: Change the description to match the property. A hot tub would be nice.
Location: Location is great. Walking distance to the hot spots in West Hollywood.
There are many hotel options in West Hollywood and I thought the Sunset Marquis at $400 would have been great. The photos and the description implied that the hotel was an all suites hotel. Imagine my surprise when I opened the door to find a very basic room in a hotel that describes itself as an "all-suite" hotel. I travel frequently and I can assure you this was not what I would define as a "Suite". When I express my concern to Expedia the hotel responded with "you booked our "standard room". Say what?
5out of 5
Recommended
for Everyone
by A verified traveller frombrighton

Fabulous hotel that lived up to its reputation

Posted 23-Sep-2016
Such a rock n roll cool vibe to it, beds were so comfy and turndown service with the music put on was a lovely touch to come back to! Can't wait to return!
4out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 2-Sep-2016
Pros: Bed was comfortable
Cons: Internet to be included in price
Location: Location was good
The room was comfortable, but it was noisy, you could hear what your neighbours were doing, plumbing needs attention too, also after paying a high price per night cant believe you have to pay an extra $12US per day for wireless internet.
5out of 5
Recommended
for Couples
by A verified traveller fromDüsseldorf

direkt in West Hollywood und dennoch ruhig

Posted 6-Aug-2016
Pros: Lage
Location: Sunset Boulevard - nightlife West Hollywood - shopping
In einer Seitenstraße liegt das Hotel. Es ist sehr versteckt und deswegen ein wenig weg vom Trubel auf dem Sunset und Santa Monica Boulevard. Dennoch ist man zu Fuß in wenigen Minuten mittendrin. Es gibt zwei schöne Pools, eine tolle Bar und ein Restaurant. Das Personal ist sehr zuvorkommend und freundlich.
5out of 5
Recommended
for Everyone
by A verified traveller fromSouth Texas

Fun in LA

Posted 18-Jul-2016
This is a very nice Hotel. You have to valet your car there is no parking available. But this is a very nice facility the staff are friendly and helpful and then make your stay very comfortable. I would stay here again in a heartbeat it is in the middle of West Hollywood Beverly Hills Andy's close to shops and dining. I highly recommend this hotel for an LA experience he will never forget.
2out of 5
by A verified traveller

Great location, very worn out hotel

Posted 30-Jun-2016
Pros: Bed was very comfortable and the location is great
Cons: everything else needs improving, its definitely not 4.5 stars
This is one of the strangest hotels i've ever stayed in, you can not expect 4 stars staying at this hotel, it is very worn out, no maintenance is being taken place on this property, staff are poorly dressed and no luxury feel what so ever on this property. It was so worn out if felt dirty. We asked to change rooms twice due to bad smell, seems people smoke in the rooms and there is a tonne of air freshener used to cover the smell. I can however say that this is a great location in West Hollywood and the bed and linen were very comfortable. Bed was the only luxury feel on the whole property.
4out of 5
Recommended
for Everyone
by A verified traveller fromSydney, Australia

Good location on Sunset

Posted 29-Jun-2016
Good location. Need to sort their wifi policy. 11.95 charge for 1 device only is a rip off! It should be free!
4out of 5
Recommended
for Everyone
by A verified traveller fromNapa, CA

Fun, Historic Hotel

Posted 22-May-2016
Fun hotel with lots of Rock and Roll history. Great lobby and really interesting pictures of old Hollywood and rock in roll royalty. Check in was a bit rough and the room we are first offered had some problems. When the front desk was presented with the problem they sovled it quickly and efficiently. Expedia price for a junior suite was actually higher than the hotels per night cost for a full suite. Valet and Bell Staff is incredibly helpful and friendly. . Hotel grounds are incredible considering location.
5out of 5
Recommended
for Everyone
by A verified traveller fromM

Great hotel close to everything

Posted 15-May-2016
Great hotel and really recommend to everyone. Great and quite location, friendly staff, good food, very clean, etc. 5 stars rating for eveything. The only recommendation is that people should put the "peace" sign at door otherwise they may knock your door at 9am to clean your room which for me was early.