Breakfast served, alfresco dining

Reviews of SIRTAJ - Beverly Hills

4 out of 5
SIRTAJ - Beverly Hills
120 S. Reeves Dr., Beverly Hills, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunny is amazing.
Stayed 2 nights in Mar 2024
Response from Reservations Department on Mar 26, 2024
Thank you for the review, Jason! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area very clean safe and quiet I highly recommend this place!
Stayed 1 night in Mar 2024
Response from Reservations Department on Mar 19, 2024
Thank you for the review, Erika! We are glad you enjoyed your stay and hope to see you again soon.

8/10 Good

yuval

Stayed 1 night in Feb 2024
Response from Reservations Department on Mar 20, 2024
Thank you for the feedback Yuval! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sirtaj is a lovely, little hotel - more like a European "pension" - on a side street in Beverly Hills just off Wilshire. Friendly international staff. Quiet. Within very easy walking distance of many good restaurants and shops. No need for a car (but they have a garage). The included breakfast is good and plentiful - if simple. Good bed. Heat/cool unit worked well. The bathroom is small but the shower is great. One negative: the toilet (in 302) had no seat cover. A worry that something would drop in and no place to comfortably sit. The rooms are not large, but big enough. Good value as a base of operation in an expensive area. 9th time staying here.
Stayed 4 nights in Feb 2024
Response from Reservations Department on Feb 19, 2024
Thank you for the review, Terence! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Endy

Liked: Staff & service, amenities, property conditions & facilities
Excellent place, clean, good breakfast, quiet, confortable. The first day I didn’t like the fact that you need help from the front desk in order to get in and out of the parking garage but it wasn’t that bad. 4.9/5
Stayed 3 nights in Feb 2024
Response from Reservations Department on Feb 5, 2024
Thank you for the review, Endy! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hill

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Walkable to all stores and food. The hotel was exceptional with staff, cleaning, breakfast in the morning, and more. I would recommend staying here!
Stayed 1 night in Jan 2024
Response from Reservations Department on Jan 29, 2024
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Jean-Bernard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Reservations Department on Jan 24, 2024
Thank you for the review! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hill and hope to see you again soon.

10/10 Excellent

Miroslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Reservations Department on Jan 5, 2024
Thank you for the review, Daniel! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hill

10/10 Excellent

Svetlana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 2 nights in Nov 2023
Response from Reservations Department on Dec 5, 2023
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reservations Department on Nov 13, 2023
Thank you, We're glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

daniel

Travelled with family
Service is great especially a gentleman serving a delicious salmon avocado sandwich kudos
Stayed 1 night in Nov 2023
Response from Reservations Department on Nov 13, 2023
Thank you for the review, Daniel! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hill

4/10 Poor

Hirbod

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Short staffs, terrible services!
Stayed 1 night in Oct 2023
Response from Reservations Department on Nov 13, 2023
Good afternoon Mr. Hirbod, we apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.

4/10 Poor

Ivy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Resort fee and parking fees marks up almost another 100 dollars
Stayed 1 night in Oct 2023
Response from Reservations Department on Nov 1, 2023
Thank you for your feedback Ms. Ivy, we apologize for any inconvenience you may have experienced during your stay. We also want to assure you that all the extra charges are presented to the guest before they make a reservation.

6/10 Okay

Lloyd

Liked: Cleanliness, property conditions & facilities, room comfort
Hidden fee and staff confusion
The check in was marred by the staffs unfamiliarity with how the hotel interfaced with the parking facilities. I was told to drive into the parking lot but there was no way for the gate to open. Turns out that the staff at the hotel was supposed to raise the gate which irritated the staff at the parking area. There was also a junk fee of $87.32 added to the bill for each day we were there supposely for a mandatory "breakfast".
Stayed 2 nights in Oct 2023
Response from Reservatiuons Department on Nov 1, 2023
Thank you for your review Mr. Lloyd, we apologize for any inconvenience you may have experienced during your stay. Unfortunately, there was a technical issue with the gate that day but it was repaired the next day. We also want to assure you that we have no hidden fees or extra charges that the guest is not aware of before making a reservation on any platform.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations department on Oct 21, 2023
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon.

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservations Department on Oct 21, 2023
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you again soon.

6/10 Okay

Anuradha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
One night good stay--
Stayed 1 night in Oct 2023
Response from Reservations Department on Oct 21, 2023
Thank you for the review! We apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in from out of state to stay here for my daughter's surgery. The locations was great, we were within walking distance of many things to do and see! The staff there were very kind and resourceful. After my daughter's surgery, the staff made a point to come and check in to see if we needed anything or if they could help us in any way. Amenities such as fresh breakfast, quaint bar area, and nice patio seating indoor and outdoor. Rooms were clean and up to date as well. We can't say anything negative about this place!
Stayed 3 nights in Sep 2023
Response from Reservations Department on Oct 5, 2023
Thank you for your feedback, we're glad you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Dr. Rodney

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Reservations Department on Oct 5, 2023
Good afternoon Dr. Rodney, we apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.

2/10 Terrible

Digvijay

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Parking process is horrible, 28$ charged but you need hotel person to come and scan card every time. Breakfast options are very limited, you need to order out of few options and then wait for 30-40 mins. Looks like staff shortage as well.
Stayed 2 nights in Sep 2023
Response from Reservations department on Sep 27, 2023
Hello Mr. Digvijay, we apologize for any inconvenience you may have experienced during your stay. We already made changes in the kitchen team to avoid any delays and the valet parking will be back soon.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was extremely nice, as gold members we received a complimentary bottle of champagne. Hotel is boutique but right in the center of Beverly Hills. Would definitely come back.
Stayed 1 night in Aug 2023
Response from Reservations Department on Sep 12, 2023
Thank you, We're glad you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of Beverly Hills. Very helpful staff and nice rooms.
Stayed 1 night in Aug 2023
Response from Reservations Department on Sep 4, 2023
We are glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Cynthia

Stayed 1 night in Aug 2023
Response from Reservations department on Sep 11, 2023
Thank you for the feedback, Cynthia! We are pleased you enjoyed your stay with us.

10/10 Excellent

Rajkumar, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sirtaj Hotel has become a home away from home for me in Beverly Hills. The staff are very friendly and efficient. They go out of their way to make me feel welcome and ensure my stay is as comfortable as possible. This was my fourth stay at this hotel — I'm positive it won't be my last.
Stayed 1 night in Aug 2023
Response from Reservations Department on Aug 16, 2023
Thank you for your feedback, we're glad you enjoyed your stay. We hope to see you again soon!

4/10 Poor

carl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Reservations department on Aug 11, 2023
Thank you for your feedback! We apologize for any inconvenience you may have experienced during your stay and if you could provide us with more detailed feedback we will be happy to answer any inquiries.

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2023
Response from Reservations department on Aug 11, 2023
Thank you for your feedback, we are glad you enjoyed your stay and hope to see you again soon.

8/10 Good

Daniel, Staten Island

Stayed 3 nights in Jul 2023
Response from Reservations Department on Aug 18, 2023
Thank you for the feedback, Daniel! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hills.

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed for a business trip and was very disapointed at the property. Staff was great and friendly but room was outdated, AC was noisy and kept me up through the night. The AC also leaked water on my belongings and didn't have the remote for the TV.
Stayed 1 night in Apr 2023
Response from Reservations Department on Jul 21, 2023
Hello! Thank you for your feedback! We apologize for any inconvenience you may have experienced during your stay. We are currently under new ownership and are expecting renovation soon.

10/10 Excellent

Geoffrey

Stayed 1 night in Jul 2023
Response from Reservations Department on Jul 18, 2023
Thank you for your feedback, we're glad you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Pei Ming

Business traveller
Stayed 3 nights in Jul 2023
Response from Reservations Department on Jul 18, 2023
Hello! We apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Reservations Department on Jul 11, 2023
Thank you for the feedback, Joseph! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hills.

10/10 Excellent

JEFFREY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, parking and great location. Checking in with Sunny was enjoyable and a very nice guy.
Stayed 1 night in Jun 2023
Response from Reservations Department on Jun 27, 2023
We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Christopher

Stayed 3 nights in May 2023
Response from Reservations Department on Jun 27, 2023
Thank You for the great feedback! We appreciate and value your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was clean, comfortable and in a great location. However, they ran my debit card 3 times for the deposit for a total of about 1200.00 tied up in my account as pending transactions. Front desk could not explain why it happened. I'd warn anyone staying here to watch out for that and double check what they charge you. Its been days and no resolution yet.
Stayed 1 night in May 2023
Response from Reservations Department on Jun 7, 2023
Thank you for your feedback, we apologize for any inconvenience you may have experienced during your stay. We want to assure you that our staff can always explain any changes that have occurred with your bank account, and if you provide us with more detailed information, we will be happy to help you with any inquiries.

10/10 Excellent

JP

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a gem! Great location, clean, quiet and friendly staff. Soni was extremely generous and accommodating. I definitely recommend it and I hope I can stay there again.
Response from Reservastions Department on May 20, 2023
Thank you for the feedback JP! We are pleased you enjoyed your stay with us.

2/10 Terrible

Kenneth

Travelled with partner
Disliked: Cleanliness, amenities
Horrible. I would never stay there again. Overpriced dump.
Stayed 3 nights in Apr 2023
Response from Reservations Department on May 5, 2023
Good afternoon Mr. Kenneth we apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parking fees way too expensive, breakfast service starts at 8 am which is an inconvenient for most people and you have to wait about an hour to be served (every day), inconsistent housekeeping svce, lack of staff (the front desk guy does pretty much everything), looks old, smells old, but it is in a good location. In conclusion it is expensive for what you get.
Stayed 6 nights in Apr 2023
Response from Reservations department on May 2, 2023
Good afternoon Ms. Caroline we apologize for any inconvenience you may have experienced during your stay. Our parking fee is listed on the Expedia page, it's 28 USD, and the average parking fee in the hotels nearby is 55 USD per night. Our cook is a well-trained employee, and we will investigate the case that you waited for an hour to be served. Perhaps the sign (do not disturb) was on and housekeeping did go to the room that time.Thank you for your feedback, guests' reviews help us improve the service that we provide, and we value all of them.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lavazza espresso maker in the room was the highlight of the stay! We needed a nice place near the Beverly Wilshire Hotel that would allow us to walk late at night from an event. The room was very well decorated and the amenities were very nice, if a little small. The parking was $28 and convenient in that a staff member would walk to the lot with you and open the gate when coming and going. They were very responsive and polite when doing this. I left some items behind and the staff was unable to check with housekeeping to get them for me after 2:00. That was a little inconvenient as I had driven here from 1.5 hours away. Luckily, I was planning on being back in town two days later and was able to pick up my left items. If it is hot outside, I recommend leaving the A/C on max while you are out.so the room is right when you get back. In the end, the decor was very nice, the hotel was clean and modern, and we enjoyed our stay.
Stayed 1 night in Apr 2023
Response from Front Desk on Apr 11, 2023
Thank you for your feedback, we're glad you enjoyed your stay. We hope to see you again soon!

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Stayed 4 nights in Mar 2023
Response from Front Desk on Apr 11, 2023
Hello Mr.Eric we apologize for any inconvenience you may have experienced during your stay.

8/10 Good

Ana, Playa del Carmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2023
Response from Hotel Management on Apr 10, 2023
Thank you for the feedback, Ana! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hills.

6/10 Okay

Sollena

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The only elevator in this hotel was not working at all for days,. We had to carry our own luggages all the way from main floor to Third floor,. Parking was not valet and had to across the street with hotel staff each time wanting to go in/out of parking lot.
Stayed 2 nights in Feb 2023
Response from Front Desk on Mar 5, 2023
Thank you for your feedback Sollena! We apologize that the elevator was not working during your stay but we are currently in the process of renovating to give our boutique hotel a new look! For parking, it is stated on Expedia and also prior to finalizing your booking, that we currently only offer self parking and not valet at the moment.

8/10 Good

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very well located walkable distance to fine dininig, shopping
Stayed 4 nights in Feb 2023
Response from Front Desk on Feb 28, 2023
Hello Mario, we are pleased to hear you enjoyed your stay with us! We hope to see you again soon.

4/10 Poor

Yi Cheng

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
too loud, old, dirty. hidden fees
Response from Front Desk on Feb 28, 2023
Hello Mr.Cheng we apologize for any inconvenience you may have experienced during your stay. We are currently under new ownership and are expecting renovation soon. For the hidden fees, it is stated in the Expedia website while booking as "resort fees."

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect! Amazingly close to rodeo drive and a variety of reteraunts. Snuggled amongst a quiet residential neighborhood was definitely a pus! The decor in lobby, halls and room was uptown, ethnic chic...and the one free glass of wine per night was icing on the cake! Would highly recommend
Stayed 2 nights in Feb 2023
Response from Front Desk on Feb 14, 2023
We are glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Steven

Stayed 1 night in Feb 2023
Response from Front Desk on Mar 6, 2023
Thank you for the feedback Steven! We are pleased you enjoyed your stay with us at the Sirtaj Hotel Beverly Hills.

6/10 Okay

Maxine

Liked: Cleanliness, property conditions & facilities
I have stayed before. Property is fine but lack of staff is a problem. Present staff nice and try to help but as a guest parking is a problem. No one helps with luggage- not great
Stayed 4 nights in Jan 2023
Response from Front Desk on Jan 28, 2023
Thank your for choosing Sirtaj Beverly Hills for your stay. Unfortunately, at the moment we do not have a bellman due to covid but now that things are getting better and lightening up, soon we will be 100% staffed. We hope your next stay with us is more pleasant and we hope to see you soon. (:

10/10 Excellent

Lucia, Santa María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jan 2023
Response from Front Desk on Jan 28, 2023
Thank you for your feedback, we are glad you enjoyed your stay and we hope to see you again soon! (:

10/10 Excellent

Rajkumar, San Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and cozy. Very friendly staff.
Stayed 2 nights in Jan 2023
Response from Front Desk on Jan 27, 2023
Thank you for feedback! We hope to see you again soon!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and gracious.
Response from Front Desk on Jan 27, 2023
We're glad you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Steven

Response from Reservations Department on Nov 7, 2023
Thank you for your review Mr. Steven, we apologize for any inconvenience you may have experienced during your stay. If you would provide us with more detailed feedback, we would be happy to answer any queries.