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Sheraton Grand Los Angeles

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Pool
Down comforters, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Sheraton Grand Los Angeles

Sheraton Grand Los Angeles

4-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
711 S Hope St, Los Angeles, CA, 90017

Explore the area

  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)32 min drive

Room options

About this area

Los Angeles

Located in Downtown Los Angeles neighborhood, Sheraton Grand Los Angeles is connected to a shopping center. Kia Forum and Orpheum Theatre are cultural highlights, and some of the area's attractions include Universal Studios Hollywood and Grammy Museum. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: 7th Street - Metro Center Station is just steps away and Pershing Square Station is 10 minutes by foot.

Getting around

  • 7th Street - Metro Center Station - 2 min walk
  • Los Angeles Cal State Station - 8 min drive
  • Los Angeles Intl. (LAX) - 32 min drive

Restaurants

  • Bottega Louie - 2 min walk
  • Philz Coffee - 2 min walk
  • B.S. Taquería - 3 min walk
  • Little Sister - 3 min walk
  • Seven Grand - 3 min walk

About this property

Sheraton Grand Los Angeles

4-star hotel revitalized in 2016 and located near Crypto.com Arena
Near Los Angeles Convention Center, Sheraton Grand Los Angeles provides a grocery/convenience store, a rooftop terrace, and a shopping mall on site. The onsite restaurant, District on the Bloc, features American cuisine and happy hour. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Additional perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, smoke-free premises, and a ballroom
  • Express check-out, a vending machine, and 9 meeting rooms
  • Guest reviews say good things about the dining options, helpful staff, and proximity to public transit
Room features
All guestrooms at Sheraton Grand Los Angeles have thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like high-speed Internet. Guest reviews speak well of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and showers
  • 47-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 54.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 9-22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • District on the Bloc
  • Hope Street Bar

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space (25000 square feet)
  • Meeting rooms - 9

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated entire property - December 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 47-inch Smart TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

89% of travellers were happy with check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in fee for check-in between 9:00 AM and 2:00 PM (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 9 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 9:00 AM and 2:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Los Angeles Downtown
Los Angeles Downtown Sheraton
Sheraton Grand Los Angeles Hotel
Sheraton Hotel Los Angeles Downtown
Sheraton Los Angeles Downtown
Sheraton Los Angeles Downtown Hotel
Los Angeles Sheraton
Sheraton Los Angeles
Sheraton Grand Los Angeles Hotel
Sheraton Grand Los Angeles Los Angeles
Sheraton Grand Los Angeles Hotel Los Angeles

Frequently asked questions

Is Sheraton Grand Los Angeles pet-friendly?

Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Grand Los Angeles?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Los Angeles on Oct 5, 2022 start from CA $325.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Grand Los Angeles?

Valet parking is available for USD 54.00 per night.

What time is check-in at Sheraton Grand Los Angeles?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available from 9:00 AM–2:00 PM for a fee (amount varies).

What time is check-out at Sheraton Grand Los Angeles?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Where is Sheraton Grand Los Angeles located?

Located in Downtown Los Angeles, this hotel is within a 15-minute walk of Pershing Square and Crypto.com Arena. University of Southern California and Los Angeles Convention Center are also within 3 mi (5 km). 7th Street - Metro Center Station is only a 2-minute walk and Pershing Square Station is 10 minutes.

Can I cancel my reservation for free at Sheraton Grand Los Angeles and receive a full refund?

Yes, Sheraton Grand Los Angeles offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Los Angeles cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 612 out of 1000 reviews
5 - Excellent 61%
Rating 4 - Good. 219 out of 1000 reviews
4 - Good 22%
Rating 3 - Okay. 77 out of 1000 reviews
3 - Okay 8%
Rating 2 - Poor. 45 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 47 out of 1000 reviews
1 - Terrible 5%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Gabriel Soto
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They never went to clean the room or take new towels. Not so friendly staff, charge and additional $300 from what The original price was. Didnt explain for what
Stayed 2 nights in Sep 2022

5/5 Excellent

Philip
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and was connected to a mall with a lot of stores to explore. Valet parking was good and spacious. The elevator system was a little confusing.
Stayed 1 night in Sep 2022

5/5 Excellent

Nikki
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service here is fantastic. The staff is friendly and responds quickly. We've enjoyed our stay, we would not hesitate to come to stay again in the future. Thanks!
Stayed 2 nights in Sep 2022

5/5 Excellent

Purushothaman
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Generally very good
Stayed 2 nights in Sep 2022

5/5 Excellent

Blanca
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2022

4/5 Good

Lavanya
Travelled with group
Liked: Cleanliness, staff & service, amenities
Air conditioning vents were very noisy. Could not figure out the loud noise. Sounded like an airplane flying above the building
Stayed 3 nights in Aug 2022

5/5 Excellent

LISA
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only negative thing I can say about this property is that there was not enough bright lighting in the room.
Stayed 3 nights in Aug 2022

5/5 Excellent

Bernice
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in DTLA. Been staying here a few times now. Love how there’s a mini shopping center with stores and Cafes. Many places to eat and shop around this property.
Stayed 2 nights in Aug 2022

5/5 Excellent

PRATYUSHA
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grand & beautiful. Good location.
Stayed 2 nights in Aug 2022

4/5 Good

Jaime
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything. Missing swimming pool.
Stayed 2 nights in Aug 2022