Ratings based on 476 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Nice place, poorly run

Posted 8-Aug-2016
Great restaurants, nice ambience and quiet. Unfortunately, not very well run. Check-in time is 3PM...we got into our suite at 7PM after myriad excuses. For our trouble, we were offered 2 free drinks and only after many heated conversations with the manager was the right thing done. Once we got into the room, there was gum on our nightstand in clear view. Chewed gum. Disgusting
4out of 5
by A verified traveller frommontreal

Nice hotel

Posted 4-Aug-2016
Nice hotel. , good location , the decor is quite unusual , nice pool on the roof top
5out of 5
by A verified traveller fromMexico

La entrega del equipaje al cuarto muy desorganizad

Posted 25-Jul-2016
Es comodo, pero la entrada no me gusto. Nunca me habia tocado un hotel con ese tipo de entrad.
5out of 5
by A verified traveller fromseoul

비버리 힐즈 호텔 중에 가격좋은 럭셔리 호텔

Posted 25-Jul-2016
모던 하며, 친절한 직원들과 함께 탁월한 위치에 위차한 호텔 입니다. 연인 또는 혼자 가기 좋은 호텔. 1층 식당은 유명한 식당이므로 유명 인사를 볼 수도 있습니다.
5out of 5
by A verified traveller fromSA

Posted 5-Jul-2016
All the staff were very eager to please. They have excellent security, the best I've seen from many hotels. Large hotel but run so well it feels very cozy and personal. Great pool amazing vibe and room for all ie decadent adults and sweet families It all just works. 😊👍 upscale well thought out decor, attention to detail in every corner. Just the interior design itself is worth the trip.
3out of 5
by A verified traveller

Great location

Posted 4-Jul-2016
Hotel very hip Too dark everywhere! Lights in rooms incomprehensible Pool area and staff great
5out of 5
by A verified traveller

Close to good restauraunts and shopping!

Posted 18-Jun-2016
SLS is in a great area, clean and trendy hotel! Close to good food and shopping
1out of 5
by A verified traveller fromTokyo, Japan

場所がいい以外褒めようがないホテル

Posted 16-Jun-2016
5日間泊まりましたが、設備、サービスが余りにもひどく非常に不服でした。 設備はオシャレを意識しているのでしょうがあまりにも使いづらくどの年代、どの国の人間でも満足出来るとは思えない代物。サービスは体調不良につき二日連続でルームサービスでお湯を頼んだのにも関わらず、結局来ませんでした。プールバーでのサラダとサンドイッチのオーダーに30分以上かかり、一階での朝食パンケーキも同様。二度と泊まりませんし誰にも進めません。ちなみに、私達家族は海外生活も長い為英語の問題は一切なかったのにこれです。
4out of 5
by A verified traveller fromBeverly Hills

Nice hotel, not so good food or service.

Posted 12-Jun-2016
Stood at the front desk for 20 mins still was never acknowledge because of a problem guest. I had to call my husband to come get me since he was checked in already. In room dining wasn't that great. Lady on the phone was rude and short, several items from our order were missing most important being a spoon for oatmeal. Only knives and forks were brought up. The spoon, berries and soy milk I asked for also weren't brought up. Eggs runny and looked uncooked and pancakes had a weird texture. These items were eaten and others were missing and we're still left on bill.
4out of 5
by A verified traveller

Loved it

Posted 12-Jun-2016
Other than the room was a little too dark, everything else was fabulous!