Outdoor pool

Reviews of Residence Inn By Marriott Long Beach

3 out of 5
Residence Inn By Marriott Long Beach
4111 E Willow St, Long Beach, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very goid. Rooms with kitchette were clean and roomy. Customer service was excellent.
Stayed 12 nights in Mar 2024

6/10 Okay

Gregory, McKinney

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Feb 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there several times. Nice people. Decent accommodations.
Stayed 2 nights in Jan 2024

8/10 Good

ANTHONY

Stayed 1 night in Feb 2024

4/10 Poor

Joseph

Stayed 2 nights in Feb 2024

10/10 Excellent

Gillian, Sherman Oaks

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy spot with upstairs and downstairs self contained units, rather than hotel like.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was more than I expected , definitely would stay here again
Stayed 1 night in Feb 2024

2/10 Terrible

Derrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

masakela

Travelled with group
Liked: Staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & very nice property , staff very polite
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Just a very comfortable stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Going forward this place will be my first "go-to". Great customer service, clean, quiet. Definitely lodging there again.
Stayed 1 night in Feb 2024

6/10 Okay

Paris

Stayed 1 night in Feb 2024

8/10 Good

Xuekui Sukie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the quietness
Stayed 4 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This villa is very clean and made for a very relaxing day. We were able to cook a very nice dinner there were plenty of dishes. The staff was very friendly and helpful with everything. Parking right in front of our villa. And the property was beautiful! I will for sure be returning here for future stays in Long Beach!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Sean, Red Hook

Liked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jean, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Joel

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Internet kept dropping out, weak shower water pressure, a cigarette in the foldout bed, unsure heat/air conditioning functionality Breakfast was a plus, and staff friendly and attentive
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when I checked in was awesome!!!! Thank you ladies
Stayed 1 night in Jan 2024

6/10 Okay

Jane

Travelled with family
Liked: Staff & service, property conditions & facilities
For us who just arrived from a long flight , the outside noise was bothersome. Mainly workers were playing yard. I reached for a bottle cap under the bed and felt webbing. Gross. Booked a king size bed but got maybe a full. Everything else is just peachy! Room is a good size. Has a kitchen, dining and living areas. Huge handicap bathroom
Stayed 1 night in Jan 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem was that our room smells like smoke. No other problem.
Stayed 3 nights in Jan 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Shanae

Stayed 3 nights in Dec 2023

10/10 Excellent

Gail

Stayed 1 night in Dec 2023

8/10 Good

Bobby

Stayed 1 night in Dec 2023

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandra

Stayed 3 nights in Dec 2023

2/10 Terrible

Tammy

Stayed 7 nights in Dec 2023

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Everything was excellent
Stayed 1 night in Dec 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justin at the front desk was absolutely awesome! Thank you for the great service!
Stayed 1 night in Dec 2023

2/10 Terrible

Latise

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible service
The staff was horrible. Never experienced such unprofessional people in my life. They canceled my booking and they did not honor the price of my booking. The whole experience was terrible.
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Angeles

Travelled with family
Liked: Amenities
Stayed 1 night in Nov 2023

4/10 Poor

Kenneth

Stayed 1 night in Dec 2023

10/10 Excellent

KERRIE, Casa Grande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in early from the airport and were extremely tired. The hotel allowed us an early check in which was very convenient! The staff was friendly and helpful. Our room had everything we needed and was very clean. We will be staying here the next time we are in Long beach California! I highly recommend to anyone and everyone!

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

8/10 Good

Tommy T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Matthew, Upper Black Eddy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff went above and beyond. We will be staying here again in February
Stayed 9 nights in Dec 2023

10/10 Excellent

Daniel G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay but the location was a little inconvenient, being that it was a good distance from the heart of the city.
Stayed 6 nights in Nov 2023

10/10 Excellent

yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and loved that it’s a suite with all the amenities.
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

2/10 Terrible

Chelsea

Stayed 4 nights in Dec 2023

10/10 Excellent

Antoinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, any questions I had they answered when I called. My room was ready when I got there I didn’t have to wait. I loved the late check out 12:00pm most hotels check out times are 11:00am, that hour made a big difference. Parking cost $12.00 a night.
Stayed 1 night in Dec 2023

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023