Courtyard

Reviews of Residence Inn by Marriott La Mirada

3 out of 5
Residence Inn by Marriott La Mirada
14419 Firestone Blvd, La Mirada, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 583 reviews" "
Rating 8 - Good. 182 out of 583 reviews" "
Rating 6 - Okay. 59 out of 583 reviews" "
Rating 4 - Poor. 31 out of 583 reviews" "
Rating 2 - Terrible. 18 out of 583 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Cleanliness, staff & service
Older property, not a large staff, do not clean rooms daily, maintenance and updates severely needed in the rooms.
Stayed 2 nights in Mar 2024

4/10 Poor

Yvonne, VENTURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First I would like to say this property is very clean, safe and convenient to multiple points of interest. Staff was very helpful and accommodating. I only give this property 2 stars because of the bed. We stay in the area at least one or twice a month at different hotels depending on price and distance to Disneyland. Out of all the dozens of hotels we have stayed at, this bed was honestly the worst! It was hard as if we were sleeping on cardboard, it was lumpy and lopsided. It was actually painful to lay in. We got no sleep at all. And you stay at hotels to sleep! Other than the bed, there was no waste basket in the room. But, whatever… that was ok since I had extra plastic bags with me. If the bed was better or at the very minimum, a king size, we would definitely give the hotel a5 star rating. But, because we paid $200 to sleep, and weren’t able to, I feel that we wasted our money and should have just drove home late at night. At least we would have gotten some sleep without pain.
Stayed 1 night in Mar 2024

10/10 Excellent

Elianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was clean and roomy. The staff was kind and helpful. The free breakfast had plenty of options and was very yummy. There was coffee in the lobby any time of day. As a bonus, there's an In-N-Out next door.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert, Newhall

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! They had the best breakfast I have ever seen at any hotel! Excellent customer service!
Stayed 1 night in Feb 2024

10/10 Excellent

Twila

Stayed 1 night in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a one bedroom suite for 1 night. The man at check-in was very friendly and asked if I wanted to be on the 2nd floor or first floor and if I wanted to be towards the back of the property or towards the front. That was very nice that he gave me the option. The room was spacious and comfortable. The WiFi worked great. Water pressure in the shower was good. The bed was comfy. The AC and heater worked well and quickly. Parking is very convenient. The only thing I didn’t like about the room was that some of the furniture had some dings here and there. Still functional, just an eye sore.
Stayed 1 night in Dec 2023

2/10 Terrible

Seam

Disliked: Cleanliness, property conditions & facilities
Smell so bad
Stayed 1 night in Dec 2023

8/10 Good

Lynda, La Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not very close to a residential area, so does not appear to have much risk of non-guests coming into the property. Good restaurants nearby. Rooms large and attractive. Beds comfortable. We have stayed at this property 3 or 4 times in 2023, and it is one of our favorite places to stay for the price we are willing to pay, however, it does sometimes have maintenance issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience and met our expectations
Family enjoyed the stay, it was super clean and the area seemed nice compared to the mixed/ negative reviews from previous reviewers. We over exceeded our expectations. It was comfortable and felt safe. The night receptionist was very nice and helpful. I enjoyed her service. Only minor complaint I had was that the heater wasn't really heating so it was pretty chilly at night.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremiah

Stayed 1 night in Nov 2023

10/10 Excellent

Brigid

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time I stayed in La Mirada. Needed a pet friendly hotel near Buena Park & Cerritos and this place fit the bill. Couldn't get the TV to work. Front desk sent a maintenance man (on Thanksgiving Day). He showed up right away and fixed the issue. There was plenty of parking. For a Residence Inn it was very quiet. Light over the microwave didn't work, but I brought a nightlight & flashlight with me so I wouldn't have to keep turning on the main lights which were very bright. I would definitely stay here again.
Stayed 3 nights in Nov 2023

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2023

8/10 Good

Sheila

Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Passable. It doesn't deserve to be a Marriott.
The weather strip at the bottom of the main door has a inch wide gap, letting the light, ants and bugs come in. The bathroom shower has caulk falling falling apart. The refrigerator was unclean and there were tiny houseflies and ants all around. The property sounds like was an apartment complex which was turned into a hotel, so no elevators, each unit has its own entrance. I wish this was made obvious in the hotel description. On the whole it doesn’t deserve to be a Marriott property.
Stayed 4 nights in Nov 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2023

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room was nice and clean for the most part. The only window for my room didn't have a screen and there was a splattered fly on the window too. The toilet ran all night unless you jiggled the handle. But the bed was comfy, it had a full kitchen, the couch was comfortable and there were two TV's. I would definitely come back!
Stayed 3 nights in Nov 2023

10/10 Excellent

Prasert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Quiet area.
Stayed 1 night in Oct 2023

10/10 Excellent

Brandie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean and quiet.
Stayed 2 nights in Oct 2023

6/10 Okay

Nichole

Travelled with family
Liked: Staff & service
Had some ants in the bathroom, hot tub was out and only one room had a TV.
Stayed 2 nights in Sep 2023

2/10 Terrible

Jayne, Bonita

Stayed 1 night in Sep 2023

2/10 Terrible

Jayne, Bonita

Stayed 1 night in Sep 2023

4/10 Poor

Enrique, Bonita

Stayed 2 nights in Sep 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a few issues with the room, TV didn't work, disposal broken. They were on it right away. We did end up having to change rooms. They were very good about everything. The breakfast was good. It was a convenient location for what we needed.
Stayed 3 nights in Sep 2023

4/10 Poor

Steve

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Run down on inside. Furniture broken, lights not working, poor AC control. Overall it was a pleasant experience since we only slept there and was gone during the days, but the facilities are obviously older and not as well maintained as they could be
Stayed 8 nights in Aug 2023

10/10 Excellent

Joey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue we had was someone in the complex was smoking and the smell went through the air vents of our restroom
Stayed 2 nights in Aug 2023

8/10 Good

BADER

Travelled with family
Liked: Cleanliness, staff & service
Need services cleaning daily
Stayed 21 nights in Jul 2023

10/10 Excellent

Tanya

Stayed 5 nights in Aug 2023

10/10 Excellent

Jesusita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for my daughter's 9th birthday. We enjoyed the pool and barbecue area the most. Breakfast was also great.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great week
Our stay was great. Beds were comfortable, pool was warm, spa was great too. We enjoyed the breakfast every morning. Staff was very nice and helpful all the time. Nights were quiet.
Stayed 6 nights in Jul 2023

10/10 Excellent

John

Stayed 3 nights in Jul 2023

8/10 Good

Allan

Liked: Staff & service
Staff was very friendly. Property was ok. Only stayed 2 nights.
Stayed 2 nights in Jul 2023

4/10 Poor

Alexis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The AC was broken, our room was 80 degrees for 3 days, they wouldnt relocate us to a different room and didnt compensate our discomfort. Late check out wasnt available.
Stayed 2 nights in Jul 2023

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
Really enjoyed our stay, great location for our family wedding activities, and quiet despite proximity to the freeway. The breakfast buffet was generous and we were happy that we could invite some friends who were in the area to join us for breakfast as guests. The only regret was that housekeeping staff was somewhat overwhelmed and was not able to clean our bathroom promptly after an incident.
Stayed 4 nights in Jul 2023

10/10 Excellent

LUIS, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with a nice kitchen and breakfast
Stayed 6 nights in Jul 2023

4/10 Poor

Luerean

Travelled with family
Liked: Staff & service
Altho the staff was nice; the room we were given leaked water into the closet which ruined our clothes. Other than that the stay was very good
Stayed 3 nights in Jul 2023

6/10 Okay

Cinthya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities conditions could be improved. The unit’s carpet was smelly and not clean. Breakfast buffet was very limited
Stayed 7 nights in Jun 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accommodations were great. Pet friendly was my main concern and the complimentary breakfast was really good
Stayed 3 nights in Jun 2023

8/10 Good

Huabin

Travelled with family
Liked: Cleanliness
Nice pl to stay. Nice staff, good breakfast. Convenient to drive around. Bed is too soft.
Stayed 4 nights in Jun 2023

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff here is amazing. It’s the facility. The doors around the handle were grossly dirty. The doors had marks on them too. The closet mirror had a splatter going up it or a spray of something. There are some people who appear to be living here too which I find kinda odd. The person above us blasted a stereo until 10pm and then walked around hard dropping things. Considering it’s one of three hotels in La Mirada, we didn’t have much choice. I just know next time I’ll stay in Fullerton or another close by city.
Stayed 2 nights in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
hotel was clean and well maintained. staff was courteous and helpful. buffet breakfast was marginal, but included with the stay. nice pool and hot tub. close to Knotts & shopping. easy freeway access.
Stayed 5 nights in Jun 2023

10/10 Excellent

PATRICK

Stayed 5 nights in Jun 2023

10/10 Excellent

James

Stayed 2 nights in Jun 2023

8/10 Good

Andrea

Liked: Staff & service, room comfort
Not bad, would probably stay elsewhere next time.
Overall the hotel was nice. Pool temp was great! My room was mostly updated. clean and comfortable. The bathroom could have been cleaner, (hair left in drain and old soap in shower). And the bathroom needed some updating. Sink was kind of wonky/broken. Kitchen was very nice, though I barely used it. Bed was comfortable and room was spacious. Breakfast the first day, was really bad. Watery eggs, salty sausage, no fruit, yogurt or oatmeal. The 2nd morning was a little better with a spinach omlette cup and more fruit, yogurt and oatmeal returned. I opted to sleep in on my last day and skip breakfast. There wasn't really anything to do in this area, som it would work best if you had a car.
Stayed 3 nights in Jun 2023

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and love the rooms
Stayed 1 night in Jun 2023

10/10 Excellent

oscar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
its a safe place
Stayed 2 nights in Jun 2023

8/10 Good

Marie Antoinette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 6 nights in May 2023

4/10 Poor

Joy

Travelled with family
Took a long time to check in as the lady was having computer issues. No one’s fault but you asked : )
Stayed 1 night in May 2023