Dear Rodolfo,Thank you so much for choosing to stay with us at Renaissance Los Angeles Airport Hotel. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Brandy,Thank you so much for the five stars. We're glad to hear you enjoyed our engaging amenities and beautiful, comfortable rooms. We apologize for the state of your comforter, as this is not acceptable and does not reflect the quality our guests expect from us. We thank you for taking the time to share your concerns so we may improve the experience of future guests.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Heidi,Thank you for your fantastic review! I'm thrilled to hear all of your compliments. Our team aims to ensure all our guests, including the furry ones, have a comfortable and enjoyable stay. I hope to have the opportunity to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Mary,It was a pleasure hosting you at Renaissance Los Angeles Airport Hotel! We're glad our location was ideal for your trip. Please come see us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Ben,Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed your lovely, albeit short stay. We hope one day you will be able to stay with us again and hope you have a great day.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Anna,We appreciate your feedback as our team considers it an opportunity to continually improve. We hope to host you again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Charlotte,Thank you for taking the time to provide a review while staying with us at Renaissance Los Angeles Airport Hotel. We are delighted to hear that you found our location and cleanliness appealing. With parking at a premium near LAX, we try to be competitively priced for our guests, and are sorry you were unhappy with the price. We apologize for any confusion regarding wifi service. Please be advised that Marriott Bonvoy members are provided with free wifi in their rooms, along with other wonderful rewards. I hope we have the opportunity to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Calla,We appreciate your feedback. However, we are saddened to learn about your experience and not meeting your expectations. We would like to share that parking fees are listed on our website and also on 3rd party sites. Parking near LAX is a premium and we are fairly priced within the market. We apologize for the water taking 5 minutes to get warm, we will share your feedback with our team to ensure this is investigated and appropriate action is taken. Please feel free to reach out to me directly, and I will be happy to email a copy of the receipt to you. Thank you for choosing to stay with us and we look forward to hearing from you.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Stephanie,Thank you for choosing to stay with us before your early flight. We're glad to hear that our staff, including our dedicated shuttle ambassador, provided you with excellent service during your brief visit. We apologize for any inconvenience caused by the air circulation. Your feedback is valuable, and we'll work diligently to address these concerns to improve our guests' experiences. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Derrick,Thank you so much for choosing to stay with us at Renaissance Los Angeles Airport Hotel. We are delighted that you found our hotel and ambassadors to be highlights of your visit. We appreciate your feedback about the microwave and will certainly keep this in mind when making future improvements. We are saddened to hear about the odor that affected your stay. Please know that our staff is readily available to assist you with any issues that you encounter while on our property and appreciate you bringing it to our attention. We look forward to seeing you again for a future stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Barbara,This is what we love to hear. Thank you very much for sharing your experience with us! We are so happy you enjoyed friendly interactions with our ambassadors and dining with us. We look forward to welcoming you back to Renaissance Los Angeles Airport Hotel!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Robert,Thank you for reviewing your stay at Renaissance Los Angeles Airport Hotel. We're pleased to learn you had an enjoyable experience at our hotel. We value you as our guest and look forward to seeing you again. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Timothy, Thank you for choosing to stay at our hotel! We're delighted to hear that you found our property very clean and comfortable and that you appreciated the convenience of our shuttle service to and from LAX. It's fantastic to know that you enjoyed the food in our restaurant, and we're glad we could accommodate your dietary needs. We look forward to welcoming you back for another great stay in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Heather,Thank you for sharing your experience at Renaissance Los Angeles Airport Hotel. Our goal is to create a stress-free stay, so it's great that you found our shuttle transportation convenient. Feedback is always appreciated, and your comments on our accommodations will be discussed internally. It was our pleasure to serve you delicious food, and it's kind of you to acknowledge our helpful ambassadors. Come back soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Timothy,We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing a comfortable and clean environment, and we're pleased to hear you found our dining experience enjoyable. We also ensure our shuttle service is always available to make your stay seamless. Thank you for your review, and we can't wait to welcome you back soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Ilan,Thank you for taking the time to share your thoughts with our team. We are disheartened that we could not meet all of your expectations. Our parking is conveniently located near LAX and is fairly priced within the market. We ask that you give us another chance to change your perceptions with a stay that is nothing short of stellar.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Mac, It's always a pleasure hearing from our guests, so thank you for taking the time to leave a review. Thank you for sharing your compliments and for the high rating of your stay at Renaissance Los Angeles Airport Hotel. It would be an honor to welcome you again, and we hope that you have plans to return the next time you're in the city. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Karen,Thank you for choosing to stay with us at Renaissance Los Angeles Airport Hotel. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read you were able to take advantage of our convenient location. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Lucie,Thank you for choosing to stay with us at Renaissance Los Angeles Airport Hotel. While we're glad to receive the high rating, we offer our sincere apologies for any inconvenience caused by our current internet rates. I want to share that we do offer complimentary WiFi for all Marriott Bonvoy members. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Selina,Your five-star rating has put a smile on our faces, and we trust our friendly staff and comfortable rooms exceeded your expectations! Whenever your travels bring you back our way, we'd love to see you again at Renaissance Los Angeles Airport Hotel for another relaxing stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Linda,Ensuring seamless transportation for our guests is a top priority. Your positive experience is truly rewarding, and we look forward to welcoming you back for another convenient stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Terrence,Thank you for your kind words. We're glad you enjoyed your visit, and we hope to see you again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Steven,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the TV. Our staff is always happy to assist with this. Should you find yourself back in the area, please come see us again.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Renee,We're delighted you found Renaissance Los Angeles Airport Hotel a good resting spot after your travels. Providing a comfortable and welcoming environment for our guests is our top priority. We hope to welcome you back soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Tamicka,Thank you for taking the time to share your insights. We are disappointed that parking affected your overall experience. Due to our location near LAX, parking is a premium, and we are fairly priced within the market. We hope to welcome you back again for a better stay with us in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Rina,We appreciate you taking a moment to share your positive experience. Being a part of your wonderful stay is the greatest compliment, and we are glad you enjoyed our friendly service, clean, comfortable rooms, and lovely property overall. Welcoming you back would be a pleasure, so please don't hesitate to return the next time you explore the area. Until then, we wish you well.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Richard,Thank you for sharing your feedback with us. We're disappointed to hear about our team's lack of attentiveness and the hot water issue during your stay. Rest assured, we take your concerns seriously and will address them promptly to ensure a more seamless experience for our guests. We appreciate your patience and hope for the opportunity to regain your trust during your next visit.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Cheryl,Thank you for taking the time to share your experience with us. We're thrilled that our team provided accommodating and friendly service during your stay. It's great also to know that you found your room quiet despite our proximity to the airport. We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Dominique,Thank you for your perfect rating. We are thrilled that you loved your stay with us. Our team looks forward to welcoming you back for another great stay. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Cheri,Thank you for sharing your feedback with us. While we are glad that you had an okay stay with us, we hope that you will return so we can show you a stay worth all the stars. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Stacy,Thank you for sharing your feedback. We're delighted you had an amazing experience with our team during your stay. Your kind words are greatly appreciated, and we can't wait to welcome you back for another wonderful visit in the future. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Raewyn,Thank you for your positive feedback about your stay! We're pleased you found our hotel comfortable and enjoyed our dining options. It's also great to know you found our location convenient. We greatly appreciate your patronage and look forward to welcoming you back for another enjoyable stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Calvin,Thank you for being our guest at Renaissance Los Angeles Airport Hotel. We aim to deliver a stress-free travel experience with our dependable airport shuttle transportation. Please join us again for another great stay. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Leigh,Thank you for your positive review. We're delighted you found our shuttle service convenient and our front desk team helpful. It's also great that you enjoyed our late-night dinner and cozy bed. We strive to provide our guests with a comfortable and enjoyable experience, and your feedback is greatly appreciated. We look forward to welcoming you back for another pleasant stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Gina,Thank you for your feedback. If you could please contact me directly, I would like to learn more about your recent stay and extend my apologies personally as we are always looking for ways to improve our product and services. We hope you will reconsider giving us another opportunity to demonstrate our commitment to inspiring and memorable experiences.Best Regards,Kathy AdrianceRenaissance Experience Specialist