When I went to enjoy the pool area it was overcrowded, lots of non hotel guests and no lounge space for us as hotel guests, felt extremely unwelcome. The food was great, but it takes a looooong to get the food and servers often forgotten our requests and food order. The public area of hotel design is very cool, but the room design was bad. The room cleaning service never showed up until I had to call them by 4:30pm, they had a dark bad story by the bed. Bell boy took very long to help us with our luggage when we left. The elavetor is hot, crew comes with food in the same elevator and takes a long time to get the elevator. I wouldn't stay there again, for the price of the hotel, I could have gotten a way better experience.