Interior

Reviews of Motel 6 Canoga Park, CA

2 out of 5
Motel 6 Canoga Park, CA
7132 De Soto Avenue, Canoga Park, CA

Reviews

6.6
Rating 10 - Excellent. 259 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 112 out of 1000 reviews" "
Rating 2 - Terrible. 196 out of 1000 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 21, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Isai

Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 20, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 Terrible

Jonathan

Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 12, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Brooke

Travelled with family
It was nice.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 11, 2023
Hi Brooke,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Esmeralda

Liked: Cleanliness, property conditions & facilities
The parking sucked
Stayed 1 night in Jul 2023
Response from Nancy Y. on Sep 5, 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

6/10 Okay

RK HOME IMPROVEMENTS

Can do better
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Traveler,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Patricia

Disliked: Cleanliness
Bug's
Stayed 1 night in Aug 2023

4/10 Poor

Maria THERESA

Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 29, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Chelsea

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Customer Care Team on Aug 8, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Cley

Business traveller
Disliked: Cleanliness
The out side was durty not safe
Stayed 1 night in Jul 2023

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Costumers service was good
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Dina, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

James

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jul 2023
Response from Customer Care Team on Jul 18, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Enrique

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Over valued. Property is aweful, I would not pay 2 usd per night looks more like a shelter. I"m very disappinted wirh the condition of the hotel, the staff and price
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 10, 2023
Hi Enrique, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Brayan, Meriden

Liked: Cleanliness, staff & service, property conditions & facilities
This place was good for the price. I’ll stop again here for my next vacation.
Stayed 3 nights in Jun 2023
Response from Brand Experience Team on Jul 10, 2023
Hi Brayan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

4/10 Poor

Kim

Business traveller, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
I chose to stay in a non-smoking room. I went to the room and the smoke smell was in there. I can’t stand the smell of smoke. I had to go to the store to buy something to get rid of the smoke smell. Glad I stayed only one night.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 10, 2023
Hi Kim, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. The room was clean.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 10, 2023
Hi James, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 Terrible

Victor

Business traveller
Disliked: Cleanliness, property conditions & facilities
First room that was given to us would not lock, the over all cleanliness on all the rooms was very disappointing, smoking smell on all non smoking rooms, walls are very dirty, and black mildew on the bathroom. The rooms also had a lot of silverfish insects in them. Rooms were definitely not worth $200 each.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 4, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Heidi

Stayed 1 night in Jun 2023
Response from Customer Care Team on Jul 11, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean rooms
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jun 26, 2023
Hi Angelica,Thanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

david

Stayed 1 night in May 2023
Response from Customer Care Team on Jun 20, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great rate, very clean, and they had a security guard to make you feel safe.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 26, 2023
Hi Rene,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on!Lilith#Team6

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 19, 2023
Hi Steve, Thank you for the perfect rating!! Maz K. #Team6

10/10 Excellent

TERESITA

Stayed 1 night in Jun 2023
Response from Customer Care Team on Jun 13, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The hotel room itself was fine and clean. However, there was no toilet area for dogs or much of any green space. Also, while we appreciate efforts to help homeless people with a room and have the city of Los Angeles on the premises to assist them, the hotel needs to have a better security presence. Thank you.
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 5, 2023
Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business, and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK PLACE TO STAY.
It was overall just fine.
Stayed 9 nights in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi Naomi,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

behnaz

Stayed 1 night in May 2023
Response from Customer Care Team on Jun 16, 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 Excellent

David, Ridgecrest

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent economy hotel
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 5, 2023
Hi David,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Jerome

Stayed 2 nights in May 2023
Response from Customer Care Team on Jun 6, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

GLENDA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to access property.
Stayed 1 night in May 2023
Response from Nancy Y. on May 22, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Avegale

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Customer Care Team on May 9, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Luz

Stayed 2 nights in Apr 2023
Response from Customer Care Team on Apr 26, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Clean, relatively quiet, and price was right for my budget. If I need to travel to this area again, I would stay here. Good options for quick, good local food in the area.
Stayed 3 nights in Apr 2023
Response from Nancy Y. on May 2, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Customer Care Team on May 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Customer Care Team on Apr 18, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Armando

Liked: Staff & service, amenities, property conditions & facilities
Not bad place, wish the room was a bit cleaner thoe
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 17, 2023
Hi Armando,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Ema

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in man was very kind and fast. Area was kinda ghetto but the hotel was very nice and clean.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 17, 2023
Hi Ema,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 Excellent

ADRIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Customer Care Team on Apr 4, 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to experience friendly and accommodating staff, and one of the cleanest hotel 6 I ever stayed at
Stayed 2 nights in Mar 2023

4/10 Poor

Antonette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The blanket had hair on it and cigarette burn holes everywhere but the man from the office brought me a new blanket right away. The entire staff was very nice and pleasant but those hotel rooms are kind of raggedy. Also some random lady knocked on my door saying she wanted to pay some money back to someone, I called the office and they offered to move me to another room or even refund my money and I could leave but I am disabled so that wasn't an option for me.
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 13, 2023
Hi Antonette,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

4/10 Poor

Kenia

One night stay only
The room was not clean at all. There were two live roaches in the room. There was a leak in the ceili. Paint chip off the doors. Dust everywhere. Water stains on the walls.
Stayed 1 night in Feb 2023
Response from Brand Experience Team on Mar 13, 2023
Hi Kenia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Abkar, El Cajon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean and the heater wasn’t working has to change the room and ppl were fighting and load also room next to me they were smoking weed in addition to there was a lost dog running around and follow us everywhere
Stayed 1 night in Feb 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bad experience is directed to Travelocity who couldn't find this booking today for me to cancel despite me giving them the confirmation number of H3777G6J3T and the itinerary number of 72496633891695. Virtual contact could not locate the booking and when I called in, I was disconnected after holding for 5 minutes
Stayed 1 night in Feb 2023

8/10 Good

Doreen

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok. They need to empty outside trash cans more ofter. Rooms were fine. It's a motel 6!! Service when ask for was great! Rooms were quiet and everything worked great
Stayed 5 nights in Feb 2023

4/10 Poor

Christian

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Customer Care Team on Feb 20, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

juliana

Stayed 1 night in Feb 2023
Response from Customer Care Team on Feb 20, 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

6/10 Okay

sergio

Business traveller, Travelled with partner
Liked: Staff & service
Room needs maintenance!
Stayed 1 night in Feb 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel 6
Ive been to many motel 6 hotels before but this was by far the nicest one. Very clean, the staff was willing to work with me. The only thing I could possibly complain about was parking. There was not much parking. Other than that I loved the rooms. Very pleasant stay.
Stayed 1 night in Feb 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious.
Stayed 3 nights in Jan 2023
Response from Brand Experience Team on Feb 10, 2023
Hi Erin,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Gregory

Stayed 1 night in Jan 2023

10/10 Excellent

Adan, anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool little spot to stay for the night.
Response from Brand Experience Team on Feb 10, 2023
Hi Adan,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6