Deluxe Room, 2 Queen Beds, Marina View | Terrace/patio
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Reviews of Marina del Rey Hotel

4 out of 5
Marina del Rey Hotel
13534 Bali Way, Marina del Rey, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1002 reviews" "
Rating 8 - Good. 216 out of 1002 reviews" "
Rating 6 - Okay. 89 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and restaurants onsite.
Stayed 3 nights in Apr 2024
Response from Chloe (Front Desk Supervisor) on Apr 16, 2024
Dear Trinh,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

SHARMAN

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 17, 2024
Dear Sharman,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Chloe (Front Desk Supervisor) on Apr 7, 2024
Dear Nelson,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chloe (Front Desk Supervisor) on Apr 7, 2024
Dear Nicholas,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Apr 1, 2024
Dear Mustapha,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Apr 5, 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Sehra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and great views!
Stayed 2 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 30, 2024
Dear Sehra,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 26, 2024
Dear Lisa,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Rodelynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 18, 2024
Dear Rodelynn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Donald, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 18, 2024
Dear Donald,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

8/10 Good

Taryn, Los Angeles

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 18, 2024
Dear Taryn,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 17, 2024
Dear Ernesto,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

10/10 Excellent

Edilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff
Stayed 2 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 15, 2024
Dear Edilma,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

6/10 Okay

Evis, chappaqua

Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 11, 2024
Dear Evis,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy to get into and out of area. Great spot
Stayed 1 night in Mar 2024
Response from Chloe (Front Desk Supervisor) on Mar 3, 2024
Dear Rey,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and clean, comfortable accommodations
Stayed 3 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 26, 2024
Dear Christian,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a room on the ground floor overlooking the Marina was special. The restaurant totally surprised me. The dinner was excellent! One of our tastiest in LA. And cocktails fun.
Stayed 5 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 26, 2024
Dear Belinda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the tranquil view of the harbor.
Stayed 3 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 24, 2024
Dear David,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

10/10 Excellent

Tonjia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nice room with a view of the marina. Enjoyed the pool and hot tub in a beautiful setting. Nice lounge with live music too.
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 25, 2024
Dear Tonjia,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

6/10 Okay

Beth

Stayed 3 nights in Feb 2024
Response from Guest Services on Feb 25, 2024
Dear Beth, you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests. If there are any details you wish to provide to help us improve, please feel free to share your comments with us directly.We hope to welcome you back again in the future!

10/10 Excellent

Mark

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and tranquil pool and hot tub. Great area to walk around and look at boats and the water. Near places to eat and shop.
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 24, 2024
Dear Mark,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Brenda, LA CANADA

Liked: Cleanliness, staff & service, amenities
Great hidden gem. We enjoyed the daybeds on the patio's ground floor right near the yachts. Great place to walk your dog with only a side walk separation from the beautiful harbor. We chose this spot because the fireworks were in clear view.
Stayed 2 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on Feb 24, 2024
Dear Brenda,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Hrachya, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 24, 2024
Dear Hrachya,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Anne

Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Mar 22, 2024
Dear Anne,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Thanjira, Los Angeles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and the view so pretty
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 20, 2024
Dear Thanjira,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 20, 2024
Dear Nicole,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Sherei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent the staff was friendly happy a nice the food was good my experience there was excellent the only problem I have was with Expedia I booked a certain room and I didn't get it but either than that everything was good because it was not the properties fault it was expedia fault
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 18, 2024
Dear Sherei,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

8/10 Good

Tyna

Liked: Cleanliness, staff & service, property conditions & facilities
The property is lovely but the nightly parking rate is way too high when you add it to the room rate. Also, there is no self parking.
Stayed 4 nights in Feb 2024
Response from Guest Services on Feb 20, 2024
Dear Tyna,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.Please note that our valet parking is competitively priced against other properties in the marina, but there is a nearby public lot in the area as well.We hope to have the opportunity to welcome you back again soon.

10/10 Excellent

Laura, downey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a beautiful view. The hotel and rooms were very clean and the staff was friendly and very helpful. Excellent location, close to many restaurants. The food at the SALT restaurant inside the hotel was delicious. I enjoyed my stay.
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 17, 2024
Dear Laura,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Bahhar

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing!!!
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 17, 2024
Dear Bahhar,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Sarah, ROCHESTER

Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Mar 22, 2024
Dear Sarah,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

6/10 Okay

LaDena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was me and my bf first time here and the first guy that checked us in was rude and monotone. Are tv wasn’t working so I ask him politely if anyone is able to fix it and he just acted like I was bothering him and said he’ll call the engineer but never did. Between me and my bf we had to go to the front desk 4 times before they finally gave us another room. Customer service wasn’t that great in the beginning but overall the rooms were beautiful and the stay was good
Stayed 1 night in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 5, 2024
Dear LaDena,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. This will surely be addressed accordingly with the proper department leaders in order to prevent any future issues or incidents.We look forward to the opportunity to host your stay once again in the future!

10/10 Excellent

Jacqueline, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both nights was noisy due to guest above us but staff quickly resolved our complaints. They are very nice and we will be returning back!
Stayed 2 nights in Feb 2024
Response from Chloe (Front Desk Supervisor) on Feb 5, 2024
Dear Jacqueline,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We look forward to the opportunity to welcome you back again soon!

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entering the hotel, I was greeted by a warm and welcoming staff eager to ensure my stay was exceptional. A special shoutout to Michelle at the front desk, who went above and beyond to assist me. The pool was also a highlight, providing a fantastic way to spend the day. I'm eagerly anticipating my return.
Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on Feb 3, 2024
Dear Patrick,Thanks so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated. We also truly appreciate your time in personally recognizing some of our star team members, and will surely commend them for an amazing job! Please give us a call whenever you are ready to stay again!

10/10 Excellent

Liwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 22, 2024
Dear Liwen,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

6/10 Okay

Reimer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property but not as nice as surrounding areas
Stayed 1 night in Jan 2024
Response from Guest Services on Jan 20, 2024
Dear Reimer,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve.We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Sally

Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 22, 2024
Dear Sally,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 19, 2024
Dear Jon,Thank you so much for your 5 out of 5 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

10/10 Excellent

Majdoline

Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Feb 3, 2024
Dear Majdoline,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room not up to standard
We stayed in the Hotel for four nights. All the staff we encountered were very nice indeed. There was a variety of unacceptable problems with our room, not all of which could be rectified during our stay. This was a downer and is the reason for the low rating. Subsequent correspondence with customer relations elicited a thoughtful and very satisfactory response. We’d stay there again.
Stayed 4 nights in Jan 2024
Response from Guest Services on Jan 9, 2024
Dear Guest,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we are sorry to hear your stay was disappointing.We are grateful to know you are willing to give us another opportunity to make it up to you in the future!Thank you again for your time and for your review!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Chloe (Front Desk Supervisor) on Jan 9, 2024
Dear Matthew,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Mahe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy at the front desk was nice and very helpful. All staff was friendly. Thank you. We will be returning in the summer.
Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Mahe,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again

8/10 Good

Sam

Stayed 3 nights in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 9, 2024
Dear Sam,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
We love the property for its location, and the pool. The rooms do need some basic maintenance however. The showers need some deep cleaning, and the carpet was frayed by the slider to the outside. Other than that, we really enjoyed our stay.
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Dan,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again

10/10 Excellent

JAMES, GLENDALE

Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 27, 2024
Dear James,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again!

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time staying here. The pool area was very nice and the staff was exceptional
Stayed 1 night in Jan 2024
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Kayla,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again

10/10 Excellent

Kimberly C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything
Stayed 3 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Kimberly,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony room with marina view is absolutely the best! The heated pool and the restaurant/bar were great too! The service is top notch and valet drivers were also amazing. I felt safe and comfortable during my stay.
Stayed 3 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Beverly,Thank you so much for taking the time to review your recent stay at the Marina Del Rey Hotel. The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.Please give us a call whenever you are ready to visit us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Marina
Amazing property
Stayed 6 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on Jan 8, 2024
Dear Guest,Thank you so much for your 10 out of 10 review! The entire staff takes pride in providing the best possible experience for our guests, so your feedback is welcome and appreciated.We look forward to your next visit!

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i would recommend it and I would certainly be back to this hotel . Great location and great view. Good value for money . $45 a night parking is just too much . Self parking should be available to those who are staying at the hotel. Down the road city parking meter is available only $5 a month . I would certainly recommend it . I had breakfast on 3 different days at the restaurant. Food is very good. Service in general is good . Exception of one day . had a different server and waited to order for 15 minutes to place my order because she was not around . Later she showed up and took my order and disappeared again . ) I had to wait for the check and she never come back to collect the check . I charged it to room. Nevertheless hotel has great potential and historical place in a way. It’s been around for a long time . I would come back and I hope that some of the things I have mentioned can be improved .
Stayed 5 nights in Dec 2023
Response from Chloe (Front Desk Supervisor) on Jan 1, 2024
Dear Mustafa,Thank you for staying with us at the Marina Del Rey Hotel, and for your recent review. Our entire staff takes great pride in providing the best possible service and comfort for our guests, and we thank you for this opportunity to improve. I apologize sincerely for the inconveniences you experienced during your stay and assure you that this is not a normal reflection of our service. This will surely be addressed accordingly with the proper department leaders in order to prevent any future issues or incidents.We sincerely hope to have the opportunity to welcome you back again soon!