3/5 Okay
Mark
Travelled with partner
Oct 4, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was spacious and generally nice. The hotel itself seems nice enough and safe with a generally upscale feel. it's just across the street from Muscle Beech and the Santa Monica Pier which was nice. The housekeeping and other staff we spoke to were super friendly.
We were disappointed in our room in terms of location...it was below street grade (i.e., very little visibility to anything other than some bushes between us and sidewalk of people walking buy looking down into our room (!), even though it was an upgraded room with a firepit. While the firepit rooms seem nice, I wouldn't select that option again. Definitely not worth it given the location. Visually it appeared to be around the pool are when booking.
Even thought it was 1 bedroom king suite, there was no in room mini fridge or microwave. We figured out halfway through our stay we could request a mini-fridge that was semi cold. Enough to chill some drinks to have on hand.
There is virtually no food at the location. There's one restaurant with very limited options. Room service (breakfast) was not good at all and was quite pricey (as usual). The eggs ben i had tasted very strange...my wife didn't like hers either which was eggs, bacon, etc. Zero vending machines on site for snacks or drinks other than in an in room mini-bar for a few warm drinks.
Mark
Stayed 5 nights in Sep 2022